Sources list: http://www.keek.be/2015/trustux-sources/ (Stats, Quotes, ..)
A talk about ux, trust and privacy - and how these are becoming increasing important in human-computer interaction. This connection we have with our smart-everythings, it is no longer merely about exchanging data back and forth. Our connection with computers now does revolve around values which we normally find in human-to-human relationships: understanding and trust.
We humans expect that these machines do the computing effort to understand us; smart personalisation.We also expect that we can trust these machines – and the companies behind them - to keep what they learn about us to themselves. We expect them to respect our privacy. Our security.
And as designers, we need to deliver great, personal experiences. We also need to deliver trustworthy products. We owe it to both our users and the people who hire us to actively think about privacy, and to implement privacy in the flows and designs we deliver.