TCS SMB SolutionsA Corporate OverviewCONFIDENTIALMar 2010
TCS SMB SolutionsTCS & TCS SMB Solutions – A Context                  • 6 out of Fortune 10Large ClientFocus             •...
TCS SMB Solutions Key Customer Snapshot            • 75+ satisfied Customers across 4 key verticals.            • Demonstr...
TCS SMB SolutionsA Business Model for SMBs built by SMBs Pre-Integrated Suite of                                          ...
TCS SMB SolutionsICT Stack with solutions needed to run daily operations of a SMB                                         ...
TCS SMB SolutionsSolution Catalogue helps choose relevant solutions as they grow L6     Business Analytics                ...
TCS SMB SolutionsBusiness Value PropositionShortest Time      • Solution activation covers Provisioning, Configuring and T...
TCS SMB SolutionsSolution Value PropositionFit for        • Specific functionalities relevant for SMBs and their business ...
TCS SMB SolutionsOrganizational Value Proposition • TCS Global Market                                                     ...
Thank Youwww.tcs.com-9-
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TCS SMB Solutions A Corporate Overview

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TCS SMB Solutions A Corporate Overview

  1. 1. TCS SMB SolutionsA Corporate OverviewCONFIDENTIALMar 2010
  2. 2. TCS SMB SolutionsTCS & TCS SMB Solutions – A Context • 6 out of Fortune 10Large ClientFocus • 338+ out of Global 2000 • Large deal focus • Spot Market TransitionsMarketTransitions • Shape Talent • Augment Services • Deep interactions with SMB CEOsSMB MarketAnalysis • Identification of unique needs • Understanding of ICT Consumption pattern SMB Challenges SMB Needs• Competitive Pressure from MNCs • IT edge to build competitive advantage• Benchmarked expectations from the • Ability to sustain a robust IT function customers they serve • Single view of enterprise information• Lack of Risk and Capital management TCS SMB Solutions - A Corporate Overview -1- CONFIDENTIAL
  3. 3. TCS SMB Solutions Key Customer Snapshot • 75+ satisfied Customers across 4 key verticals. • Demonstration of TCS SMB Solutions breadth and depthManufacturingRetailWellnessEducation TCS SMB Solutions - A Corporate Overview -2- CONFIDENTIAL
  4. 4. TCS SMB SolutionsA Business Model for SMBs built by SMBs Pre-Integrated Suite of On-Demand Business Hardware, Network and Capability to drive competitive Software Service Level Efficiencies Embedded Business Process Pre-built Compliance for Quick Start and subsequent TCS’ Processes for Security and configurations IT-as-a-Service Statutory requirements Opex based Build-as-you-grow Optimal Shared Services on and Pay-as-you-use the Cloud for maximum Cost commerical model Efficiency We studied the business challenges of SMBs to redefine the ICT Consumption Model TCS SMB Solutions - A Corporate Overview -3- CONFIDENTIAL
  5. 5. TCS SMB SolutionsICT Stack with solutions needed to run daily operations of a SMB Niche Vertical Applications L6 JITS, BI & BW… L6 Vertical Core Applications L5 L5 Stores Mgmt, Production.. Common Business Applications L4 L4 Payroll, Accounting…. Common Office Applications L3 L3 eMail, Office software… Networks L2 L2 LAN, WAN, Routers, Internet… L1 Hardware L1 Desktops, Laptops, POS devices… TCS SMB Solutions - A Corporate Overview CONFIDENTIAL
  6. 6. TCS SMB SolutionsSolution Catalogue helps choose relevant solutions as they grow L6 Business Analytics Software Solution Network Solution Hardware SolutionL5P Biz Services Reward-Recognition Professional Virtual Community L5 Manufacturing Retail Wellness Education L4 CRM F&A HRMS Payroll Projects Document Online Enterprise Messaging Office Mgmt L3 Mgmt Presence Mgmt Intranet Mgmt Solution Solution L2 Network Connectivity Network Devices Data Center Hosting L1 Desktop/Laptops Printers On Premise Servers All System Software TCS SMB Solutions - A Corporate Overview -5- CONFIDENTIAL
  7. 7. TCS SMB SolutionsBusiness Value PropositionShortest Time • Solution activation covers Provisioning, Configuring and Trainingto Activate • 1-4 Weeks to deploy and go-live from contract signing • Subscription based model to beat IT obsolescence costLowest TCO • Compared to a traditional license model, 35-40% lower in TCOHigh Service • Stakeholder integration to enable lean process enablementLevel Efficiency • Technology leverage to innovate business efficiency improvementsStrict • Understanding of domestic needs and statutory requirementsCompliance • Necessary Controls and Audit-ability to meet compliance needsProductivity • Flexible business process Configurator to meet business needsImprovements • Self Service at Role level to boost employee productivity TCS SMB Solutions - A Corporate Overview -6- CONFIDENTIAL
  8. 8. TCS SMB SolutionsSolution Value PropositionFit for • Specific functionalities relevant for SMBs and their business processesPurpose • Built with active inputs from SMBs and are validated by SMBsConstantly • SMBs are unique with ever changing unique needsConfigurable • Architected to be business solution with a high degree of configurability across 3 layers – Front-end to meet the Organization’s Culture – Business layer flexible enough to meet changing business processes – Back-end extensible to address specific business needs • Not licensed with a one-time functionalityPerpetualBeta • Functionalities evolve as the SMB business evolves • High degree of flexibility to accommodate changing business processes TCS SMB Solutions - A Corporate Overview -7- CONFIDENTIAL
  9. 9. TCS SMB SolutionsOrganizational Value Proposition • TCS Global Market • Integrated end-to- experience end IT and telecom solutions. Global End to end • Exposure to Benchmarked Experience solution • One-stop shop for practices every IT need. IT-as-a-Service Tata Advantage Best-in-class• Perpetual Beta Delivery • Solution Integration Solution Capability Robustness without vendor bias• Long term • Product / Service Localized • Dedicated Delivery Model catalogue selection commitment • Better Managed SLAs for optimal price points Experience of Certainty TCS SMB Solutions - A Corporate Overview -8- CONFIDENTIAL
  10. 10. Thank Youwww.tcs.com-9-

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