2. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Case Snapshot
Objectives for Future
Future competitive strategy for the combination of OEM, OBM and ODM businesses
Conflict of interests for OBM and OEM (especially in overseas market)
Effective sharing of value chain activities (such as R&D, Production, Manufacturing)
Effective resource allocation for competitive advantage
Vertical relationship to adopt for magnetron production
Past Growth Strategy
Opportunity sizing (domestic) and stable technology
Cost arbitrage (labor and assets)
Transfer of production lines and ~4X operating time
Adoption of penetration pricing strategies leveraging
economies of scale
Actualization of R&D investments
Collaboration with large retailers, such as K-Mart and Wal-
Mart
Development of overseas R&D facilities
Recent Challenges
Low brand awareness in overseas markets
Antitrust (Anti-monopoly) Lawsuits
Prioritization of business models
Conflict of interest of OBM and OEM businesses (Sales &
Service networks)
Centralized decision making body and compliance
governance
Customization production capabilities and capacity
challenges for magnetron production
Inefficient production planning
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3. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Case Analysis Tools
Concepts Applied
Resource-based-theory
Value Chain Theory
Strategic Transformation
Corporate Strategy
Versus Business Strategy
Dimensions: Products / Services, Value
Chain, Geography
Diversification
Related Ratio
Levels: Related, Unrelated, Single
Dominant
Types: Horizontal, Vertical
Strategies
Degree of Diversification
Penetration Pricing
Qualitative Data
Business model (including Organizational
Structure)
Operating Process
Company History
Price Cutting Strategy
Observations (Product, etc.)
Quantitative Data
Sales and Market Share
Global revenue and profit
Pricing Strategy
4. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Issue Analysis
4
Issues of Chinese OEMs during
Strategic Transformation
Relevance in the case of Galanz
Neglecting R&D
No. Galanz has built strong R&D capability and evolved
as a strong ODM
Lack of Core Competency
Partial. Galanz lacks B2C marketing, efficient
production planning and customized production
capabilities.
Passive Position
No. Galanz offers efficient production lines to its clients,
and utilizes the same lines for its own production.
Neglecting international demands and trans-cultural
obstruction to brand identification
Relevant. Lack of efficient customized production capability
and lack of strong international B2C sales.
Challenges in gaining trust of international consumers
due to poor reputation of Chinese products
Relevant. In spite of R&D centre in the US, OBM business
suffers from this fact evidently.
Lacking strategic awareness of brand management
Relevant. Not much investment has been made towards
brand management. Also lacks effecting PR management.
Excessive Competition & Product Homogeneousness
Partial. Although technology is stable, competition is
moderate due to Galanz’s cost effective production and
penetration pricing strategies.
5. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Diversification and the “Related Ratio”
Levels and Diversification Strategies
Galanz has moderate to high levels of diversification
Because <70% of revenues are from dominant businesses *
The business model is also related constrained
Because all businesses share activities in the value chain *
Related Diversification Strategies **
Demands and/or cost linkages between lines of business
Sharing value chain activities and transferring core competencies
* Source: Robert M. Grant, Contemporary Strategy Analysis: Concepts, Techniques, Applications (5th Edition, 2004)
** Source: Corey C. Phelps, HEC Paris
6. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Diversification and Performance
Source: Palich, Cardinal, Miller, ‘Curvilinearity in the diversification – Performance Linkage’, Strategic Management Journal, 2000
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7. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Recommendations
7
Continue diversification of business to OBM, OEM and ODM
Recognize differences in business models, and develop new capabilities
Develop customized production/assembly in developed markets and for developed markets
Develop strong PR, legal and marketing functions
Dilute the effects of origin of manufacturing
Invest on brand management to develop itself as an international brand
Develop strong service networks
Continue major investments in innovation in technology and production
Implement efficient production planning systems
IN THE NEXT SECTION WE DISCUSS HOW TO DEVELOP CORE COMPETENCIES FOR
GALANZ’S BUSINESS MODEL AND CONTINUE PURSUIT OF DIVERSIFICATION
8. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Horizontal Diversification
Identifying Cross-business shared resources
Inbound
Logistics /
Purchasing
R&D and
Technology
Production
Outbound
Logistics /
Distribution
Sales &
Marketing
Service
OBM
OEM
ODM
Value Chain Activities
Combine to gain
more leverage
with suppliers
Centralized R&D,
share technology,
transfer technical
skills
Leverage
economies of
scale
Maintain single
network for OEM
& ODM. Gain
leverage from
suppliers
Develop single
team for OEM &
ODM
Train OEM and
ODM clients /
train 3rd party
service teams
(Indirect
Involvement)
Source: Robert M. Grant, Contemporary Strategy Analysis: Concepts, Techniques, Applications (5th Edition, 2004)
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9. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Horizontal Diversification
Transfer and Share of Core Competencies
Inbound
Logistics /
Purchasing
R&D and
Technology
Production
Outbound
Logistics /
Distribution
Sales &
Marketing
Service
OBM
OEM
ODM
Value Chain Activities
OEM manages Purchasing, Inbound Logistics and Production
ODM manages centralized R&D capabilities
OBM manages distribution, B2C sales & marketing and service
OEM & ODM jointly manages outbound logistics, B2B sales & marketing
Centralized team to manage service networks for OBM and provide training to ODM & OEM clients
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10. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Horizontal Diversification
Benefits & Challenges
Cost based Synergies
Demand based Synergies
Intangible interrelationships will be
exploited among Galanz's business
divisions
Transfer of those activities only
providing for competitive advantage
Transfer skills & expertise among
similar value
Activities at Galanz are sufficiently similar
The transfer of will provide significant sources
of advantage for receiving business units at
Galanz
Source: Corey C. Phelps, HEC Paris
Diversification alone will not produce
superior performance. Management
skills in capturing benefits of
interrelationships are key success
factor
The key levers are
Strong sense of corporate identity and mission
Allocation of management attention
Efficient allocation of capital and shared
resources to the three business units
Incentive system to reward greater than
business unit performance
Source: Bernd Venohr, Berlin School of Economics
11. Case Analysis: Operations Strategy at Galanz
Created by Sagar Neel De
Vertical Diversification of Production
Commitment
Formalization
High
Profitability
Low
Growth
Low Profitability
High Growth
Based on the profitability and growth prospects of the product / component, vertical
diversification options will be considered.
Also, stability of technology will influence vertical diversification decisions. The higher stable
the technology, the lower the commitment of the decision maker.
Source: Robert M. Grant, Contemporary Strategy Analysis: Concepts, Techniques, Applications (5th Edition, 2004)