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Clean language session where your attention goes, energy flows

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Practical 2 hour workshop for Barcelona Scrum Meetup (February 7, 2018) with 3 pair exercises

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Clean language session where your attention goes, energy flows

  1. 1. Clean Language Session "Where your attention goes, energy flows." Barcelona Scrum Meetup, February 7, 18:30 - 20:30 hrs. at Broker Genius Vincent van der Lubbe 1
  2. 2. Me - Vincent van der Lubbe ● Management consultant for continuous improvement: how to use small change for big change ● Worked a.o. in large sales organisation (D) and Management Consulting (CH). Background in history & politics, business at university. ● Dutch, 45, living in Barcelona. Married to Betsy from Wyoming, US. Works in german, english and dutch. 2
  3. 3. Why? David Grove (psychologist/therapist, 1950 - 2008) wanted to know how change happens in conversations/therapy. Often the therapist was “interfering” with the client´s system. He wasn´t satisfied with what he saw, so he developed a better way of doing this, called Clean Language. 3
  4. 4. How? 2 simple rules: Other Clean person´s words + Questions 4
  5. 5. What: Other person’s words “Parrot-phrasing” instead of paraphrasing. Full syntax: 1. And {their words}. 2. And when {their words} … 3. Ask a clean question: …. Tips: ● It helps to write down key words. ● Don’t become a clean “robot”: intent, tone of voice, pacing are as important. ● Experiment with what works for you. 5
  6. 6. What: Basic Clean Questions And what would you like to have happen? And is there anything else about ......? And what kind of ...... is that ......? And where is ......? And whereabouts? And what happens next? And then what happens? And what happens just before ......? And where does/could ...... come from? And that's ...... like what? Full syntax: And {their words}. And when {their words} …, clean question. 6
  7. 7. What happens then? Emergent knowledge 7
  8. 8. Deliberate practice :-) 8
  9. 9. Activity 1: Our best advice Resources: a partner with 2 identified problems. Nothing major, and not traumatic! 1. Ask your partner to state the first difficulty. Respond with the best advice you can give based on your own experience of their problem. (I tried, Have you tried, what you need to do etc.) 9
  10. 10. Activity 1: Our best advice 2. Ask your partner to state their second difficulty Respond by repeating back some or all of their words, and asking some of the clean language questions: What would you like to have happen? What needs to happen? Is there anything else that needs to happen? Swap roles Debrief: What did you notice about the different responses? 10
  11. 11. Activity 2: Choose an object Use a pen and paper to write down your partner’s answers in key words Allow yourself 10 minutes of uninterrupted time each to complete the activity Choose a concept or issue or an object to explore Some examples that others chose when they first did this activity include: ● My self confidence ● My well-being ● My creativity ● My relationship with my partner Write down the chosen concept, issue or object. In a word, few words or short phrase 11
  12. 12. Activity 2: Choose an object Pause and take a minute to tune into your breathing Close your eyes if you wish. Give yourself time to bring your attention to yourself in this present moment. Then, when you are ready, bring your awareness back to the room around you. Look all around you: notice the things that you see Choose an object that represents the concept or issue you have chosen in some way 12
  13. 13. Activity 2: Choose an object Then answer the following questions: What drew you to the (object)? Is there anything else about what drew you to the (object)? Is there anything else about what drew you to the (object)? Is there anything else about what drew you to the (object)? Is there anything else about what drew you to the (object)? And what do you know now? And what difference does knowing this make? 13
  14. 14. Activity 3: Listening at your best 1. Use clean language to develop your own personal metaphor for when you are listening at your best. When you are listening at your best, it is like what? Examples: A heart to heart connection, a funnel for conversation, 2. Ask yourself: (And) what kind of X is that? (And ) is there anything else about X? (And) where is X? or (And) whereabouts is X? 14
  15. 15. Activity 3: Listening at your best 3. Repeat these questions a few times, applied to your own metaphor. As you discover and consolidate your metaphor, start to notice any opportunities in everyday life for you to listen in this way. Debrief: Do you think this helps you identify times when you can utilise your own metaphor? 15
  16. 16. Sources Activity 1: Best advice from Steve Adams Activity 2: Choose an object from Tamsin Hartley, The Listening space (2017) Activity 3: Listening at your best from Steve Adams 16
  17. 17. Want to know more? 17
  18. 18. Resources There is a wealth of information on Clean Language on this website (disregard the design) of James Lawley and Jenny Tompkins: http://www.cleanlanguage.co.uk/ Good book to start with: Clean Language Videos on Youtube: Marian Way, Clean Approaches for coaches (2013) 18
  19. 19. Join Clean Language Practice Barcelona Would you like to practice more? Then please join Barcelona Clean Language Meetup We’re just getting started! 19
  20. 20. Questions / Feedback Happy to stay in contact, practice together and collaborate. Send me an email and add me on: www.linkedin.com/in/vincentvanderlubbe Vincent van der Lubbe Hansei Consulting vincentvanderlubbe.com Carrer Sant Roc 24, 1-2, 08014 Barcelona, Spain +34 696 27 88 72 | me@vincentvanderlubbe.com 20

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