ROLE OF HR IN BANKING Applicant Screening Development Bank Security Pay Decisions Executive Recruitment Communication
Systems/ Processes Staff Meetings Brain Storming Sessions Study Circle Quality Circle
CHALLENGES FACED BY THE BANKS:1.The real challenge of this sector is the "Indian companies", how to transform into globalcorporations without losing the positive values and culture that they have developed.2.As most part of the jobs in this industry is monotonous/repetitive and routine, the HRDDepartment has to empower, engage and energies employees to create effectiveness & efficiencythrough motivation organizational structures, systems & procedures are facilitators of these, andthere is a need to focus greater attention on these aspects by the industry.3.However, the emergence of a core and peripheral workforce in many organization has presentednew challenges for HR managers public & private sector organizations are fast becoming diversecommunities for core workers, flexibly employed casual and part-time workers, consultants,contractors & business partners.4.Certain rigidities have also developed in HRD within this banking system itself because thisindustry is largely in the public sector.
HR PRACTICES IN ICICI BANK Sources of recruitment:•Advertisements – newspapers , magazines•Campus Recruitment•Head Hunters- executive search•Job portals•Consultancies or agencies•Employee Referral•Walk inSelection process:•Aptitude test•Group Discussion•Psychometric Test•Interview
Savvy HR saves ICICI Bank Rs 100 croresICICI Group has successfully implemented Sum Totals solution asan enterprise application for aligning the e-Learning needs of itsemployees.ICICI Group includes companies like - ICICI Bank Ltd. ICICIPrudential Life Insurance Co., ICICI Lombard General InsuranceCompany and ICICI Securities LTD.Sum Total Systems deployed its award-winning Sum TotalEnterprise Suite(TM) in the banks Learning Management Systemcalled "The Learning Matrix.“This implementation has provided ICICI an efficient and cost-effective business learning management solution making training moreaccessible to employees.
HR PRACTICES IN AXIS BANK• Initiate & institutionalize globally competitive HR practices.• Create a performance-driven culture and an exciting workplace.• Create a pool of entrepreneurial managers and business leaders.• Create a learning organization for employees.
FUNCTIONS OF HRD• Ultimate aim of the human resources function is to build and manage a motivated pool of professionals delivering optimum value to customers.• Major platforms on which the success of the banks corporate strategy rests is bringing on board the requisite skills.• Young bank with an average age of 29 years and a talent pool comprising a mix of new recruits and experienced officers.• Training-Scheduling. Performance Management. Compensation/Reward Administration. Grievance Handling.
HR PRACTICES IN BANK OF BARODA• A very strong Organizational Leadership at different levels forms the key link in the Model• People oriented Deployment, Promotion and selection policies• Talent identification and grooming programmes
Customized Leadership development programmes• PROJECT LEAP• PROJECT UDAAN
CONCLUSIONHR functions to be linked to corporate goals.Shift from Industrial relations manager to Business manager orCommercial manager.Team work is another important and essential soft skill that isnecessary in this industry.The HR Professionals have to introduce &improve the adaptabilityof their structure that will be able to absorb, draw and retain thebest.As people are primary asset, it is essential not only to invest inthem, but also to ensure that the supporting elements for this assetare such that it can provide the maximum value on a sustainablebasis.HRD is to be regularly reviewed against business outcomes as partof strategic and operational planning.To overcome the public sectors hierarchical structure, which givespreference to seniority over performance, is not the bestenvironment to attract the best talent from among the young.