Test Process Review,The Final Step To Enlightenment The First Step To Improvement From AppLabs


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  • Test Process Review,The Final Step To Enlightenment The First Step To Improvement From AppLabs

    1. 2. Delivered by: Laura Casci AVP for Test Process Consultancy Test Process Review The Final Step to Enlightenment: The First Step to Improvement
    2. 3. Agenda <ul><li>Why Invest in Testing? </li></ul><ul><li>Definitions </li></ul><ul><ul><li>Test Process Review (TPR) </li></ul></ul><ul><ul><li>Test Process Improvement (TPI) </li></ul></ul><ul><li>Test Process Reviews </li></ul><ul><ul><li>What should a TPR Deliver? </li></ul></ul><ul><ul><li>The Pitfalls to Avoid </li></ul></ul><ul><ul><li>Ensuring Success </li></ul></ul><ul><li>Test Process Improvement </li></ul><ul><ul><li>What should a TPI Deliver? </li></ul></ul><ul><ul><li>The Pitfalls to Avoid </li></ul></ul><ul><ul><li>Ensuring Success </li></ul></ul><ul><li>Summary </li></ul><ul><ul><li>Convince the “Boss” </li></ul></ul><ul><ul><li>The 10 Steps to Success </li></ul></ul>
    3. 4. Why Invest in Testing? <ul><li>Because if you don’t your business suffers! </li></ul>
    4. 5. Definitions <ul><li>Test Process Review </li></ul><ul><ul><li>TPR is the process of reviewing all or part of an organisations current testing processes and key testing dependencies, to both baseline an organisations current testing position and offer recommendations for improvement that are aligned to the organisations Business and Test objectives. </li></ul></ul><ul><li>Test Process Improvement </li></ul><ul><ul><li>TPI is the process of agreeing and implementing recommendations to improve all or part of the organisations current test processes and key test dependencies in alignment with the organisations Business and Test objectives. </li></ul></ul>
    5. 6. TPR <ul><li>Undertaking formalised Test Process Reviews is an ideal method of identifying: </li></ul><ul><ul><li>An organisations strengths in relation to testing </li></ul></ul><ul><ul><li>An organisations weaknesses in relation to testing </li></ul></ul><ul><ul><li>Providing an organisation with a baseline from which to measure improvement from </li></ul></ul><ul><ul><li>Provide recommendations on improving testing in line with the organisations Business Objectives </li></ul></ul><ul><ul><li>Provide estimated ROI for the improvements </li></ul></ul><ul><li>Builds a Business Case for Test Process Improvements </li></ul>
    6. 7. Avoid the Pitfalls <ul><li>Organisations often invest in Test Process Reviews but they often fail to hit the mark. Reasons for failure include: </li></ul><ul><ul><li>The right people not involved in the TPR </li></ul></ul><ul><ul><li>Organisations use the wrong TPR model for them </li></ul></ul><ul><ul><li>Don’t understand or define their Business Objectives </li></ul></ul><ul><ul><li>Don’t understand or define their Testing Objectives </li></ul></ul><ul><ul><li>Don’t secure sponsorship and buy-in to invest in and implement the agreed recommendations </li></ul></ul><ul><ul><li>Use the TPR as an audit tool </li></ul></ul>
    7. 8. Ensuring Success
    8. 9. TPI <ul><li>Undertaking formalised Test Process Improvement is an ideal method of : </li></ul><ul><ul><li>Implementing agreed Strategic and Tactical test improvements that meet you Business objectives </li></ul></ul><ul><ul><li>Implementing agreed Strategic and Tactical test improvements that meet you Test objectives </li></ul></ul><ul><ul><li>Making changes to test processes that are structured and controlled </li></ul></ul><ul><ul><li>Rolling out the required supporting processes to enable a smooth transition to any new test processes. </li></ul></ul>
    9. 10. Avoid the Pitfalls <ul><li>Implementation </li></ul><ul><ul><li>No buy in to change </li></ul></ul><ul><ul><li>Potential benefits not understood or highlighted </li></ul></ul><ul><ul><li>No metrics to prove success/failure </li></ul></ul><ul><ul><li>No ownership </li></ul></ul><ul><ul><li>No pilot implementations </li></ul></ul><ul><ul><li>No flexibility </li></ul></ul><ul><ul><li>No support for impacted resources or supporting processes </li></ul></ul><ul><ul><li>No training </li></ul></ul><ul><li>Post Implementation </li></ul><ul><ul><li>No ownership </li></ul></ul><ul><ul><li>No method of processing improvements </li></ul></ul><ul><ul><li>No audits </li></ul></ul><ul><ul><li>No training for new staff ( permanent and contract) </li></ul></ul>
    10. 11. Ensuring Success
    11. 12. Convincing the Boss Know the “Boss’s” Objectives Focus on Potential ROI Start Small Build a Strong Business Case
    12. 13. Summary – The 10 Steps to Success SUCCESS! Agree TPR and TPI Define your objectives Correctly scope your TPR Select the “right” participants Use a structured change model Create and Measure ROI Metrics Roll out supporting processes Undertake follow up TPRs Agree ownership Pilot TPR Phase TPI Phase Post Implementation
    13. 14. <ul><li>Please forward any queries to: </li></ul><ul><li>[email_address] </li></ul>