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Organizational communication ch-2

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Organizational communication ch-2

  1. 1. 1.1 How People Work Together 1. Analyze the Organization Formal Structure Informal Structure 1.2 What Goals People Work For Formal Goals Informal Goals
  2. 2. AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM Formal Organization Structure Legal Advisor Secretary QC Consultant Secretary SecretarySecretary MD GM Fin & Admin GM Production GM Marketing M MM M MM M MM Exhibit 2-1
  3. 3. AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AM AMAM Informal Organization Structure Legal Advisor Secretary QC Consultant Secretary SecretarySecretary MD GM Fin & Admin GM Production M MM M MM M MM Exhibit 2-2 GM Marketing GM Marketing
  4. 4. 2. Analyze Environment 2.1 Electronic Communication a. Gathering Information b. Writing c. Speaking 2.2 International Communication 2.3 Non-discriminatory Communication
  5. 5. 3. Analyze Channels of Communication 3.1 Directional Flow: a. Downward Communication b. Upward Communication c. Lateral Communication d. Outward Communication 3.2 Communication Channels: a. Analyze b. Choose c. Pitfalls
  6. 6. Channels of Communication WRITING SPEAKING TO ONE PERSON SPEAKING TO A GROUP Analyzed By Time Cost Place Detail Privacy Relationship Record Response
  7. 7. Assignment-2Assignment-2 Q 1. Write a note on informal organization structure. Submission Deadline: June, 18 ,2012 Submit in Handwritten or Printed Form or E-mail: drbasit_preston@hotmail.com

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