Co-design workshop for library homepage project #UXLibs 2017

Vernon Fowler
Vernon FowlerUser Experience (UX) Manager at State Library Victoria
TO EXPLORE AND VALIDATE A BETTER LIBRARY HOMEPAGE
@vfowler
Co-design
DEAKIN UNIVERSITY CRICOS PROVIDER CODE: 00113B
UXLibs 2017
Vernon Fowler
Why co-design
BENEFITS
HTTP://WWW.DESIGNFOREUROPE.EU/WHAT-CO-DESIGN
When to co-design
EXPLORATION
HTTPS://WWW.USERTESTING.COM/BLOG/2016/04/22/CHOOSE-RESEARCH-METHOD/
Co-design is…
FUN
HTTPS://WWW.NNGROUP.COM/ARTICLES/WHICH-UX-RESEARCH-METHODS/
About this session
TRY THIS AT HOME
HTTP://UXMAG.COM/ARTICLES/CREATIVITY-BASED-RESEARCH-THE-PROCESS-OF-CO-DESIGNING-WITH-USERS
Design workshop race!
YOUR LIBRARY HOMEPAGE
1. Gather & create
2. Prioritise
3. Present
Now the fun part
1. Gather & create
2. Prioritise
3. Present
1. Gather & create
2. Prioritise
3. Present
1. Gather & create
2. Prioritise
3. Present
Share
http://j.mp/uxlibs2017codesign
Thank you
Next?
http://j.mp/uxlibs2017codesigngallery
References
Alvarez, H. (2016, April 22). Consider these variables before you choose a UX research method.
Retrieved June 2, 2017, from https://www.usertesting.com/blog/2016/04/22/choose-research-
method/
Chisholm, J. (n.d.). What is co-design? Retrieved June 2, 2017, from
http://www.designforeurope.eu/what-co-design
Naranjo-Bock, C. (2012, April 24). Creativity-based Research: The Process of Co-Designing with
Users. Retrieved June 2, 2017, from http://uxmag.com/articles/creativity-based-research-the-
process-of-co-designing-with-users
Rohrer, C. (2014, October 12). When to Use Which User-Experience Research Methods.
Retrieved June 2, 2017, from https://www.nngroup.com/articles/which-ux-research-methods/
Tools
Airtable
https://airtable.com/invite/r/aCEMDSMD
Co-designing activities
http://www.servicedesigntools.org/taxonomy/term/1
Sneak Peak It
http://sneakpeekit.com/
Voice Memos app
Thank you
TRY THIS AT HOME
@vfowler
HTTP://J.MP/DUL2017HOMEPAGECODESIGNANALYSIS
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Co-design workshop for library homepage project #UXLibs 2017

Editor's Notes

  1. Hi! I’m Vernon. I work at Deakin University in the Digital Library and Repositories team. Thank you for signing up and welcome to the co-design workshop. Slides are on SlideShare & DM me for a copy with notes. I’ll start by describing why you might use co-design, when it fits in a project lifecycle, and what it is. Then in groups you’ll create collages for a library homepage. By the end, you’ll have designs you can analyse back home, and be able to include co-design in your own projects.
  2. First, why co-design? Well, designing digital library services needs an understanding of both, the demand from users needs, and the supply side’s technologies & processes. Mixing these different perspectives together in co-design can bring immediate benefits such as generating better ideas with a high degree of originality and user value; and longer-term benefits like better relationships between the library and their users.
  3. In a project life-cycle, co-design fits in the before development stage, where the goal is exploration.
  4. Co-design is where “participants are given design elements or creative materials in order to construct their ideal experience in a concrete way that expresses what matters to them most and why.”
  5. We’re about to start a co-design workshop so that in turn, you can try this at home. Our case for a re-design project is the library homepage. In groups of 3 or more, you’ll create collages to explore ideas for an awesome homepage.
  6. It’s your library homepage. This is your opportunity to have a say in what should and shouldn’t be included. For the workshop today, nominate a library homepage from your group.
  7. I’ll step through 3 phases: You’ll gather elements from the stock & create any elements you want to include. We want to understand your priorities. To help with that, you’ll order your elements first to last. Briefly present your design so we understand what’s important for you.
  8. Form groups of 3 or more now, then I’ll give the next instruction.
  9. There are existing elements spread around the tables there and there [point at them]. Gather existing elements, annotate using sticky notes, pencils, sharpies, etc; and create any elements you like. Any questions before we start? … You’ve got 8 minutes. Go!
  10. And stop! Don’t worry if you haven’t finished gathering & creating. Next, we’ve got mobile templates for you to order your elements. Stick them to the template in order of importance for you. If you need, join another page below. Any questions before we start? You’ve got 5 minutes. Go!
  11. Okay stop! In the last phase, groups present their design and walk us through what you’ve included and why. [Ask permission to record the audio then start recording.] Any questions before we start? We’ve got time for 2 groups. [Name], would your group go first please?
  12. Share your design in the UXLibs gallery. Go to this URL and submit a photo of your design. Then we can analyse the designs at home.
  13. Thank you. Next: Your designs are ready for analysis. Tell your participants: “A home page beta will be created incorporating your input as much as possible.” Ask your participants: “Would you all like to be invited to beta test this new design once it’s ready?”
  14. Essential tools for this co-design workshop.
  15. Thank you for participating in my workshop. I hope it has encouraged you to use co-design in your next project. At http://j.mp/dul2017homepagecodesignanalysis you’ll find my summarised analysis of Deakin University library homepage co-designs.