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Co-design workshop for library homepage project #UXLibs 2017

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Co-design workshop for library homepage project #UXLibs 2017

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Co-design draws on the expertise of researchers, designers, developers, and users. This diversity of perspectives is critical to understanding both users' needs, and service processes and technologies. Effective co-design activities benefit service design projects, the users, and the library. Immediate benefits include generation of better ideas with high user value, and improved knowledge of user needs. Longer-term benefits include greater user satisfaction, and mitigation of change aversion. Using the library homepage as a case for a design project, workshop participants will try their hands at joint creativity to explore options and produce validated iterations ready for prototyping and beta testing.

Co-design draws on the expertise of researchers, designers, developers, and users. This diversity of perspectives is critical to understanding both users' needs, and service processes and technologies. Effective co-design activities benefit service design projects, the users, and the library. Immediate benefits include generation of better ideas with high user value, and improved knowledge of user needs. Longer-term benefits include greater user satisfaction, and mitigation of change aversion. Using the library homepage as a case for a design project, workshop participants will try their hands at joint creativity to explore options and produce validated iterations ready for prototyping and beta testing.

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Co-design workshop for library homepage project #UXLibs 2017

  1. 1. TO EXPLORE AND VALIDATE A BETTER LIBRARY HOMEPAGE @vfowler Co-design DEAKIN UNIVERSITY CRICOS PROVIDER CODE: 00113B UXLibs 2017 Vernon Fowler
  2. 2. Why co-design BENEFITS HTTP://WWW.DESIGNFOREUROPE.EU/WHAT-CO-DESIGN
  3. 3. When to co-design EXPLORATION HTTPS://WWW.USERTESTING.COM/BLOG/2016/04/22/CHOOSE-RESEARCH-METHOD/
  4. 4. Co-design is… FUN HTTPS://WWW.NNGROUP.COM/ARTICLES/WHICH-UX-RESEARCH-METHODS/
  5. 5. About this session TRY THIS AT HOME HTTP://UXMAG.COM/ARTICLES/CREATIVITY-BASED-RESEARCH-THE-PROCESS-OF-CO-DESIGNING-WITH-USERS
  6. 6. Design workshop race! YOUR LIBRARY HOMEPAGE
  7. 7. 1. Gather & create 2. Prioritise 3. Present
  8. 8. Now the fun part
  9. 9. 1. Gather & create 2. Prioritise 3. Present
  10. 10. 1. Gather & create 2. Prioritise 3. Present
  11. 11. 1. Gather & create 2. Prioritise 3. Present
  12. 12. Share http://j.mp/uxlibs2017codesign
  13. 13. Thank you Next? http://j.mp/uxlibs2017codesigngallery
  14. 14. References Alvarez, H. (2016, April 22). Consider these variables before you choose a UX research method. Retrieved June 2, 2017, from https://www.usertesting.com/blog/2016/04/22/choose-research- method/ Chisholm, J. (n.d.). What is co-design? Retrieved June 2, 2017, from http://www.designforeurope.eu/what-co-design Naranjo-Bock, C. (2012, April 24). Creativity-based Research: The Process of Co-Designing with Users. Retrieved June 2, 2017, from http://uxmag.com/articles/creativity-based-research-the- process-of-co-designing-with-users Rohrer, C. (2014, October 12). When to Use Which User-Experience Research Methods. Retrieved June 2, 2017, from https://www.nngroup.com/articles/which-ux-research-methods/
  15. 15. Tools Airtable https://airtable.com/invite/r/aCEMDSMD Co-designing activities http://www.servicedesigntools.org/taxonomy/term/1 Sneak Peak It http://sneakpeekit.com/ Voice Memos app
  16. 16. Thank you TRY THIS AT HOME @vfowler HTTP://J.MP/DUL2017HOMEPAGECODESIGNANALYSIS

Editor's Notes

  • Hi! I’m Vernon. I work at Deakin University in the Digital Library and Repositories team. Thank you for signing up and welcome to the co-design workshop. Slides are on SlideShare & DM me for a copy with notes. I’ll start by describing why you might use co-design, when it fits in a project lifecycle, and what it is. Then in groups you’ll create collages for a library homepage. By the end, you’ll have designs you can analyse back home, and be able to include co-design in your own projects.
  • First, why co-design? Well, designing digital library services needs an understanding of both, the demand from users needs, and the supply side’s technologies & processes. Mixing these different perspectives together in co-design can bring immediate benefits such as generating better ideas with a high degree of originality and user value; and longer-term benefits like better relationships between the library and their users.
  • In a project life-cycle, co-design fits in the before development stage, where the goal is exploration.
  • Co-design is where “participants are given design elements or creative materials in order to construct their ideal experience in a concrete way that expresses what matters to them most and why.”
  • We’re about to start a co-design workshop so that in turn, you can try this at home. Our case for a re-design project is the library homepage. In groups of 3 or more, you’ll create collages to explore ideas for an awesome homepage.
  • It’s your library homepage. This is your opportunity to have a say in what should and shouldn’t be included. For the workshop today, nominate a library homepage from your group.
  • I’ll step through 3 phases:
    You’ll gather elements from the stock & create any elements you want to include.
    We want to understand your priorities. To help with that, you’ll order your elements first to last.
    Briefly present your design so we understand what’s important for you.
  • Form groups of 3 or more now, then I’ll give the next instruction.
  • There are existing elements spread around the tables there and there [point at them]. Gather existing elements, annotate using sticky notes, pencils, sharpies, etc; and create any elements you like.
    Any questions before we start? …
    You’ve got 8 minutes. Go!
  • And stop! Don’t worry if you haven’t finished gathering & creating. Next, we’ve got mobile templates for you to order your elements.
    Stick them to the template in order of importance for you. If you need, join another page below.
    Any questions before we start?
    You’ve got 5 minutes. Go!
  • Okay stop! In the last phase, groups present their design and walk us through what you’ve included and why.
    [Ask permission to record the audio then start recording.]
    Any questions before we start? We’ve got time for 2 groups. [Name], would your group go first please?
  • Share your design in the UXLibs gallery. Go to this URL and submit a photo of your design. Then we can analyse the designs at home.
  • Thank you. Next:
    Your designs are ready for analysis.
    Tell your participants: “A home page beta will be created incorporating your input as much as possible.”
    Ask your participants: “Would you all like to be invited to beta test this new design once it’s ready?”
  • Essential tools for this co-design workshop.
  • Thank you for participating in my workshop. I hope it has encouraged you to use co-design in your next project.

    At http://j.mp/dul2017homepagecodesignanalysis you’ll find my summarised analysis of Deakin University library homepage co-designs.

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