Vfm v mware vdi tco and roi framework

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Vfm v mware vdi tco and roi framework

  1. 1. VMware VDI TCO Framework as perinputs from IDC Study VFM Systems & Services (P) Ltd.
  2. 2. Primary Drivers for Hosted Virtual Desktop Adoption Primary Drivers for Hosted Virtual Desktop Adoption Desktop infrastructure simplification • Device simplification and/or consolidation CapEx reduction • Speed new deployments, new apps, new employee provisioning • Simplified desk-side support OpEx Reduction • Simplified lifecycle management • Power cost Ease and speed of OS/app deployments • Windows 7 migration • Control assets outside corporate Security perimeter (“off-shoring”) • Device, data security and control New Initiatives • Bring your own PC
  3. 3. Business Value Drivers Business Value Drivers Quantifiable Qualifiable PC Replacement Savings Improved Data and Endpoint Security IT support cost savings from fewer Improved User Experience problems and faster resolution Improved worker productivity due to Better Business Continuity and Disaster reduced PC downtime and greater Recovery desktop mobility Electricity savings from Thin Client Enhanced Business Agility, e.g. more efficient outsourcing projects Greater IT staff efficiency due to faster Ability to spend more time on strategic Move/Add/Delete projects
  4. 4. The TCO Equation The TCO Equation
  5. 5. Cost of Enterprise Desktop Management – Capital ExpenseCost of Enterprise Desktop Management – Capital Expense What is the average acquisition cost?Estimated at 1000$ for a PC with Monitor and Three Years Onsite Support Warranty
  6. 6. Cost of Enterprise Desktop Management – Operational ExpenseCost of Enterprise Desktop Management – Operational Expense Procure  Hardware/SW configuration  User administration (Move/Add/Change)  Desktop imaging/reimaging  Patching, upgrading OS/applications Retire Image  Application testing & provisioning  Packaging and deploying applications Manage  Access/data security management  Help desk support Secure Test Deploy
  7. 7. Cost of Enterprise Desktop Management – Operational Expense Cost of Enterprise Desktop Management – Operational Expense OPEX Administration • Average burdened salary : $70K • Admin User ratio : 1: 200 • Cost per user : $350 Install/Config/Deploy • Time spent per user (min): 160 • Cost per user: $90 IT Cost (Helpdesk) • Helpdesk (190min/user/yr) : $105 • Desk side (60min/user/yr) : $75 • Total Cost per user: $180 Annual cost per user: $350+$90+$180 = $620Source: IDC – Quantifying Business Value of VMware View, June 2011
  8. 8. Cost of Enterprise Desktop Management – Indirect Cost Cost of Enterprise Desktop Management – Indirect Cost Indirect Cost • Downtime cost (loss time 5.9 hr) :$145 • Helpdesk cost (loss time – 5.3hr) :$130 • Security cost (loss time – 1.8hr) :$45 • Start-up cost (2 hr, 4 yr refresh) :$20 Annual productivity cost: $145+$130+$45+$20 = $340Source: IDC – Quantifying Business Value of VMware View, June 2011
  9. 9. Enterprise Desktop – Cost of acquisition &1 year management CapEx OpEx Indirect Cost First Year Cost Device IT Support Productivity Cost $1960 $1000 $620 $340Source: IDC – Quantifying Business Value of VMware View, June 2011
  10. 10. Enterprise Desktop – TOTAL COST OF OWNERSHIP Average Useful Life : 4 years Capital Expense : $1000 (one time) Operational Expense : $2480 (over useful life of 4 years) Productivity Cost : $1360 (over useful life of 4 years) Total Cost of Ownership : $4840 (over useful life of 4 years) $1 spent on Hardware, requires $3.8 more to support it!
  11. 11. VMware View – Infrastructure Components VMware View – Infrastructure Components Microsoft Thin/Zero Server VDA License Client Storage View Repurposed License PC
  12. 12. VMware View – Infrastructure Cost per User VMware View – Infrastructure Cost per User User Type % of Users VM Density Dual CPU/Quad Core Average VM per core = 10 Power User 10% 6 Server cost per VM ~ $75 Knowledge Worker 60% 10 Server Task Worker 30% 12 Avg Image Size = 20GB User Type IOPS R/W ratio User data = 5GB Power User 12 80% Linked Clone = 70% Knowledge Storage Storage cost per VM ~ $75 Worker 8 80% Task Worker 5 80%
  13. 13. VMware View – Infrastructure Cost per User VMware View – Infrastructure Cost per User VMware View Premier (List) : $250 VMware View Enterprise (List) : $150 View License If under Software Assurance : $0 Microsoft VDA License (List) : $100 MicrosoftVDA License If purchased : $250 Repurpose existing PC : $25 Thin/Zero Client
  14. 14. VMware View – Operational Expense VMware View – Operational Expense IT Cost (Administration) OPEX • Average Salary : $70K • Admin User ratio : 1: 400 • Cost per user : $175 IT Cost (Install/Config/Deploy) • Time spent per user (min): 50 • Cost per user: $25 IT Cost (Helpdesk) • Helpdesk: (141min/yr) $80 • Desk side: (8 min/yr) $10 • Total cost per user: $90 Annual cost per user: $175+$25+$90 = $290Source: IDC – Quantifying Business Value of VMware View, June 2011
  15. 15. VMware View – Indirect Cost Indirect Cost • Downtime cost (loss time 1.9 hr) :$45 • Helpdesk cost (loss time – 1.3hr) :$30 • Security cost (loss time – 1.2hr) :$30 • Start-up cost (2 hr, 4 yr refresh) :$5 Productivity cost: $45+$30+$30+$5 = $110Source: IDC – Quantifying Business Value of VMware View, June 2011
  16. 16. VMware View – Cost of acquisition &1 year management CAPEX Total Cost of OPEX Indirect Cost Ownership HW/Software IT Support Productivity Cost $1200 $800 $290 $110Source: IDC – Quantifying Business Value of VMware View, June 2011
  17. 17. VMware View – TOTAL COST OF OW NERSHIPVMware View – TOTAL COST OF OWNERSHIP Average Useful Life : 4 years Capital Expense : $1250 (includes VDA, View S&S license ) Operational Expense : $1160 (over useful life of 4 years) Productivity Cost : $440 (over useful life of 4 years) Total Cost of Ownership : $2850 (over useful life of 4 years) $1 spent on Hardware, requires $1.3 to support it
  18. 18. 4 Year TCO Comparison (Traditional Desktop vs. VMware View 4 Year TCO Comparison (Traditional Desktop vs. VMware ViewSource: IDC – Quantifying Business Value of VMware View, June 2011 Save $500/PC annually
  19. 19. Cost Savings on W indows 7 MigrationCost Savings on Windows 7 Migration Desktop Environment  Number of desktops : 5000  OS migration : Windows XP to Windows 7  Average cost of new PC : $1000 Application Environment  Total number of packaged application : 200  Total number of custom application : 50  Average number applications per PC : 20
  20. 20. Impact of VMware View on W indows 7 Migration Impact of VMware View on Windows 7 Migration Audit/Assess ~35% saving Manage Manage 50% saving Install OS/App/Drivers60% Saving
  21. 21. Savings Data from VMware View Customers Impact of View on Help Desk/Service Desk cost Based on the IDC whitepaper “Quantifying the Business Benefits of VMware View”, VMware View customers are able to realize an average savings of 57% in overall helpdesk cost. Includes both centralized and „desk-side‟ or dispatched support Impact on Helpdesk/Service Desk Without View With View Average time spent per user/year 190 Min. 141 Min. (Centralized Support) Average time spent per user/year 60 Min. 8 Min. (Desk-side Support) Average number of service 1200 600 calls/month- Drenthe College
  22. 22. Savings Data from VMware View Customers Impact of VMware View on software deployment cost Per IDC, VMware View customers on, average, were able lower application deployment/patch/upgrade efforts by 78% when compared to traditional desktops University of Toledo Without View With View Average time spent per user/year 240 Min. 30 Min. (App deployment/patch/upgrade) Failure Rate when Upgrading Applications 3%-5% 0%. Impact of VMware View on desktop imaging/reimaging cost Desktop image corruption can create disruption (employee productivity and increased demand on IT resources). With VMware View, IT can easily deliver a pristine „Golden Image‟ to the users in a very short period of time. Huntsville Hospital Without View With View Average Desktop reimaging effort 120 Min. 5 Min.
  23. 23. Savings Data from VMware View CustomersImpact of VMware View on desktop deployment/provisioning costWith VMware View, IT can effectively troubleshoot remote desktops, and easily deliver a pristine desktop to any user, anywhere within minutes. Impact on PC Deployment - iQor Without View With View Average time required to deploy a PC 8 Hours 8 Min.  Impact of VMware View on desktop administration cost Standardization of images minimizes one-off troubleshooting and out of cycle maintenance, patching and upgrades. Impact on Desktop Administration- Without View With View NEC Average time spent per PC 45 Min 15 Min. Yearly maintenance cost per PC- $266 $100 Chino ISD
  24. 24. Savings Data from VMware View Customers Impact of View on Desktop Administration, Down-Time Reduction Impact on Desktop Administration Without View With View (Reported by VMware Customers) Desktop Administrator vs. User ratio- 1:166(Average) 1:350 (Average) University of Toledo Impact on User Productivity/Downtime Without View With View Average downtime reported per user/year 3.92 hrs. 1.27 hrs. Impact on User Productivity Without View With View Average Log-in Time per user for 8 year 14 minutes 60 seconds old workstation- Hopwood Hall College  By decreasing log on times by 5 minutes, Manchester Essex School District was able to increase teaching time by 90 hours per teacher, per school, per year.
  25. 25. Savings Data from VMware View Customers Impact of View with Zero/Thin Clients on Energy Consumption Impact on Energy Consumption With View Average Energy Consumption Reduction 58% less energy consumption (Average)  Based on data provided by VMware View customers – View in production environment for >1 year
  26. 26. For your attention and time.Questions?Write to : solutions@vfmindia.bizResponse Guaranteed

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