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course System Design for Sustainability
subject 1. Sustainable development and design: the reference
framework


learning resource 1.2
Evolution of sustainability within design

carlo vezzoli
politecnico di milano . INDACO dpt. . DIS . faculty of design . Italy

Learning Network on Sustainability




        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
CONTENTS

. increasing role of design (for sustainability)
. evolution of sustainability within design
       . low environmental impact materials/energies
       . product life cycle design/ecodesign
       . (Product-Service) system design for eco-
efficiency
       . design for social equity and cohesion
. design for sustainability: state of the art
. a “pluralism of aesthetics” for sustainability



      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
APPROACHES TO SUSTAINABILITY

  -            intervening after processes’ damages
               intervening on processes
      TIME




               intervening on products and services
  +            intervening consumption patterns (SCP)


INCREASING (POTENTIAL) ROLE FOR DESIGN


      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
INCREASING (POTENTIAL) ROLE OF DESIGN

emphasis on prevention
emphasis on socio-cultural dimension

> responsibility for:
the “technical” definition of the solutions
the “attractiveness” of solutions




      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
DESIGN FOR SUSTAINABILITY:
IS A DESIGN PRACTICE, EDUCATION AND
RESEARCH THAT, IN ONE WAY OR ANOTHER,
CONTRIBUTES TO SUSTAINABLE DEVELOPMENT




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
WHAT DO THE DESIGN COMMUNITY (IN GENERAL)
KNOWS OF DESIGN FOR SUSTAINABILITY?




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
cardboard seat




DESIGN WITH LOW ENVIRONMENTAL IMPACT?

     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
Savonarola seat

  walnut-wood, so far
  500 years life span


MADE WITHOUT ANY
CONCERN FOR THE ENVIRONMENT, BUT …
     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
+             +                   +                   +                      +   +   +
                                                                                        …

  +             +                   +                   +                      +   +   +
                                                                                        …

……………………………………………………………..
           =



 time
      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
Chadwick , Stumpf
Aeron, Herman Miller

seat steel and plastics,
12 years warranty
even
in use commodatum



DESIGNED TODAY WITH A
RIGHT CONCERN FOR THE ENVIRONMENT

      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
pen,
  biodegradable material
  (from corn starch)




HOW MANY (IN THE DESIGN COMMUNITY)
WOULD THINK IT IS WITH A LOW
ENVIRONMENTAL IMPACT?
    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
Pen,
     MONTBLANC




DESIGNED WITHOUT ANY
CONCERN FOR THE ENVIRONMENT, BUT …

     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
+             +                   +                  +                       +   +   +
                                                                                        …


  +             +                   +                  +                       +   +   +
                                                                                        …
…………………………………………………………….............
                                                  =




 time
      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
“Natural” materials
HOW MANY
(IN THE DESIGN COMMUNITY)
WOULD THINK THEY ARE
ALWAYS WITH A LOW
ENVIRONMENTAL IMPACT?

                 Asbestos (amianto) is a natural material!
                 (and one of the most cancerogenic!)

       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
how many
persons within the
design community




                                                                 ?
would evalaute
correctly the
environmantal
sustaianbility?

                                                                       “natural”
                                                                         “njatural”
HOW MANY COULD
                                                                       materials
                                                                         materials
CORRECTLY DESIGN
FOR SUSTAINABILITY
(AND TEACH IT)?

     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
THE TRUTH IS …
... TODAY FEW WHTIN THE DESIGN COMMUNITY
ARE “EQUIPPED” WITH A SOLID KNOWLEDGE-BASE
AND KNOW-HOW (METHODS AND TOOLS) ON
DESIGN FOR SUSTAINABILITY

… TODAY THE DESIGN COMMUNITY (AS A WHOLE)
IS STILL MORE PART OF THE PROBLEM THEN PART
OF THE SOLUTION!




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
EVOLUTION OF THE (POTENTIAL) ROLE OF DESIGN
FOR SUSTAINABILITY: (in industrially mature
contexts)


                                                                               low impact
                                                                             mat./energies

                                                                         Product
                                                               Life Cycle Design
                                                                      ecodesign

                                            system design for
                                                eco-efficiency
                  design for social
                       equity and
                         cohesion




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
1. LOW ENVIRONMENTAL IMPACT
MATERIALS/ENERGIES
.   NON-TOXIC
.   “NATURAL”
.   RECYCLABLE
.   RENEWABLE
.   BIO-DEGRADABLE




       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
2. PRODUCT LIFE CYCLE DESIGN
  (ECODESIGN)
an extended design horizon
from product design
to the design of the product LIFE CYCLE stages

the design “reference”
from product design
to product’s “FUNCTION” design



     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
LIFE CYCLE
                                                                              APPROACH




                                                                            other
                                                                         product’s
                                                                         life cycle




Carlo Vezzoli
Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
FUNCTIONAL APPROACH

IS NOT THE PRODUCT TO BE DESIGNED
(ASSESSED) BUT, THE WHOLE OF THE
PROCESSES ASSOCIATED WITH THE PRODUCT
AND FULFILLMENT OF A GIVEN FUNCTION




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
METHODS/TOOLS
several have been developed for product life cycle design
(according to ISO/TR 14062:2002 Environmental management -
Integrating environmental aspects into product design and development)




                                                                                  …
      UNEP-TUD (D4S)                                   POLIMI-DIS (MPDS)
         Carlo Vezzoli
         Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
…   BUT SUSTAINABILITY ASK FOR A RADICAL
CHANGE

RADICAL INNOVATIONS (DISCONTINUITY)
PROMOTE (EVEN) SUSTAINABLE SYSTEM
INNOVATION




      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
3. (PRDUCT-SERVICE) SYSTEM DESIGN FOR
   ECO-EFFICENCY




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
DEFINITIONS OF PRODUCTS-SERVICES SYSTEMS
autors               year        definition
(country)
Goedkoop, van        1999        a Product Service System (or combination of products and services) is a set of
Halen, te Riele,                 marketable products and services jointly capable of fulfilling a need for a client. [...]
Rommens (The                     The PSS may lead to a benefit for environmment in connection with the creation of a
Netherland)                      (new) business
Mont (Sweeden)       2001        PSS is a system of products, services, networks of actors and supporting
                                 infrastructure that continuously seeks to be competitive, satisfy customer needs and
                                 have a lower impact of traditional business models
UNEP- Manzini,       2002        result of an innovative strategy that shifts the center of the business design and sale
Vezzoli (world-                  of products only (physical) systems offer products and services that are jointly
wide)                            capable of satisfying a given application
Brandsotter          2003        PSS is a product of material and intangible services designed and combined so that
(Austria)                        both jointly are able to satisfy a specific need of a user. In addition a PSS may reach
                                 sustainability targets
UE, MEPPS (AA.       2005        result of an innovation strategy focused on the design and sale of a system of
VV.)                             products and services that are jointly capable of fulfilling a specific customer demand
(Cranfield) Evans    2007        PSS is an integrated offering of a product and a service that provides a value. When
et al. (UK)                      using a PSS offers the opportunity to decouple economic success from material
                                 consumption and thus reduce the environmental impact of economic activity
UNEP-Tischner,       2009        system of products and services (and infrastructure), jointly cope with the needs and
Vezzoli (world-                  demands of customers in a more efficient and better value for both businesses and
wide)                            customers, compared to only offer products [...].
                                 PSS can decouple the creation of value from the consumption of materials and energy
                                 and thus significantly reduce the environmental impact in the life cycle of traditional
                                 systems of product

                    Carlo Vezzoli
                    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
PRODUCT-SERVICE SYSTEM: A DEFINITION
“designing and providing a system of
products and services (and related
infrastructure) which are jointly
capable of fulfilling client needs or
demands more efficiently and with
higher value for both companies and
customers than purely product based
solutions. […]
PSS could decouple the creation of
value from consumption of materials
and energy and thus significantly
reduce the life-cycle environmental
load of current product systems.”

[UNEP, Tischner, Vezzoli, 2009]
free pdf: http://www.d4s-sbs.org/

       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
AN EXAMPLE OF
ECO-EFFICENT SYSTEM INNOVATION




   Carlo Vezzoli
   Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
ARISTON + ENEL: PAY-PER-USE
payment is based on number of
washes and includes: delivery of a
washing machine at home (not
owned), electricity supply (not directly
paid), maintenance, up-grading and
end-of-life collection.

the innovative interaction between the two
companies and the client, make the companies’
interest to design and provide (and design) high
efficient, long lasting, reusable and recyclable
washing machines
     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM INNOVATION: CHARACTERISTSICS

WIN-WIN POTENTIAL: SYSTEM ECO-EFFICIENCY
innovation in which is the company/companies’
economic and competitive interest that leads to an
environmental impact reduction (system eco-
efficiency)

STAKEHOLDERS’ INTERACTIONS INNOVATION
radical innovation, not so much as technological
one, but rather as innovative
interactions/partnership/services among the
stakeholders of a particular satisfaction system


     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN FOR ECO-EFFICIENCY:
A DEFINITION
“the design for eco-efficiency of
the system of products and
services that are together able
to fulfil a particular demand of
(customer) “satisfaction”, as
well as the design of the
interaction of the stakeholders
directly and indirectly linked to
that “satisfaction” system (or
value production system)”
[VEZZOLI, 2010]

      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN FOR ECO-EFFICIENCY: NEW APPROACH
 A. “SATISFACTION-SYSTEM” APPROACH
   design the satisfaction of a particular demand
   (satisfaction unit)

 B. “STAKEHOLDER CONFIGURATION” APPROACH
    design the interactions of the stakeholder of a
   particular satisfaction-system

 C. “SYSTEM ECO-EFFICIENCY” APPROACH
   design the interactions of the stakeholder (offer
   model) leading them for economic-competitive
   reasons towards the innovation reducing the
   environmental impact
      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
[for such a new apporach] NEW DESIGN SKILLS:


- design an integrated system of products and
 services fulfilling a particular demand for
 “satisfaction”
- design/promote/facilitate new socio-economic
 stakeholder interactions (configurations)
- promote/facilitate participated design between
 different stakeholders
- ORIENTATE THE ABOVE PROCESSES TOWARDS
 ECO-EFFICENT SOLUTIONS


     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
[for such an new skills] NEW METHODS/TOOLS
               some methods/tools developed to orientate system
               design towards eco-efficent solutions:

                      HiCS, Highly        MEPSS, MEthodology ProSecCo, Product SusProNet, Network             Design4Sustainability
                      Customerised         for Product Service Service Co-design on sustainable PSS               Step by step
                        Solutions         System development        [2005]          development                    approach
                     [see Manzini et      [see van Halen et al.                     [see Tukker                 [see Tischner &
                        al. 2004]                 2005]                           &Tischner, 2006]               Vezzoli, 2009]
         METODI
DESIGN
         STRUMENTI




                                                 Storyboar               Diagnosis module
                                                 d      SDO toolkit          Opportunity                 Bl        portfolio diagram
                          Solution elements   Offering                       module                      u
                                                                           Implementation
                                              diagram
                                                    Interaction            module
                       System
                       assessment                  table




                                Carlo Vezzoli
                                Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
MSDS PHASES/PROCESSES
METHODS/TOOLS BY LeNS:
                                                                 STRATEGIC ANALYSIS
METHOD FOR SYSTEM                                                  ANALYSIS OF THE PROJECT PROMOTERS

DESIGN FOR                                                         ANALYSIS OF THE REFERENCE CONTEXT
                                                                   ANALYSIS OF THE REFERENCE STRUCTURE
SUSTAINABILITY (MSDS)                                              ANALYSIS OF BEST PRACTICES
                                                                   DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                                 EXPLORING OPPORTUNITIES
                                                                   IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                                   DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                                   ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                                 SYSTEM CONCEPT DESIGN
                                                                  VISIONS, CLUSTERS AND IDEAS SELECTION
                                                                  SYSTEM CONCEPT DEVELOPMENT
                                                                  ENV., SOC. & ECON. CHECK


                                                                 SYSTEM DESIGN (AND ENGIN.)
                                                                  SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                                  ENV., SOC. & ECON. CHECK


SDO toolkit:
environmental system design orientation                          COMMUNICATION
on-line use, free access:www.sdo-lens.polomi.it                   DOCUMENTS EDITING
free download Carlo Vezzoli
                open: www.lens.polimi.it > tools
              Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
4. DESIGN FOR SOCIAL EQUITY

where various forms of social inequality are
directly addressed in the design process




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
MAIN APPROACHES OF DESIGN FOR SOCIAL
EQUITY AND COHESION

. product design for low-income contexts and basics
needs (design for BOP, etc.)

. system (stakeholder interaction) design joining
eco-efficiency with social equity and cohesion
. … of lacally-based and network-structured
enterprises/initiatives
. … of path for local autonomy



      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
UNEP, 2002: PSS FOR ALL
“a product-service system innovation
(approach) may act as a business
opportunity to facilitate the process
of a social-economical development
in an emerging context - by jumping
over the stage characterised by
individual consumption/ownership of
mass produced goods - towards a
“satisfaction-based” and “low
resource-intensity” advanced
service-economy.”

free pdf at: http://www.unep.fr/scp/publications/details.asp?id=WEB/0081/PA

        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
(INFORMAL) LENS-UNESCO patronised, 2005
[update of UNEP, 2002]

“a system innovation (approach) may act
as a business opportunity to facilitate the
process of a social-economical
development in an emerging context - by
jumping over the stage characterised by
individual consumption/ownership of
mass produced goods - towards a
“satisfaction-based” and “low resource-
intensity” advanced service-economy,
characterized by the development of
local-based and network-structured
enterprises and initiatives, for a
sustainable re-globalisation process
aiming at a democratisation of access to
resources, goods and services”.


        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
AN EXAMPLE OF
SOCIO-ETHICAL + ENVIRONMENTAL SUSTAINABILE
SYSTEM INNOVATIONS




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
DISTRIBUTED SOLAR HOME KITS, BRASIL

TSSFA offers to Brasilian rural people a
solar home kits that include the hardware
needed to generate solar energy, plus the
installation service and products that use
the electricity, such as lighting and
electrical outlets. All of the tangible
inputs are owned by the provider and
only the service supplied by these
materials are leased to customers. TSSFA
customers sign a three-year service
contract.

It is environmentally sustainable because
it uses the solar energy, as well it is
socioethically sustainable because give to
poor people access to useful services.
       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
A NEW (POTENTIAL) ROLE FOR DESIGN:
strategic skills in system innovation aiming at
promoting network-structured and local-based
sustainable enterprise/initiatives




     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
[for such a new apporach] NEW DESIGN SKILLS:

- design an integrated system of products and services
  fulfilling a particular demand for “satisfaction”
- promote/facilitate new socio-economic stakeholder
  interactions/partnerships
- design/promote/facilitate participated design between
  different stakeholders
- ORIENTATE THE ABOVE PROCESSES TOWARDS AN
  SUSTAINABLE (IN ALL DIMENSIONS) SOLUTION



     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
[for such a new skills] NEW METHODS/TOOLS
 some methods/tools developed to orientate system
 design towards sustainable solutions:




                                                                                                …
MEPSS, UE RESEARCH             UNEP, RESEARCH                        D4S, UNEP RESEARCH
van Halen, Vezzoli &           UNEP - TUD, Design                    Tischner, Vezzoli,
Wimmer, Methodology for        for Sustainability: A                 Product-Service Systems;
product service system         Practical Approach                    Tools
innovation,                    for Developing                        and cases Design for
Van Gorcum, Assen, The         Economies, UNEP-                      Sustainability, UNEP/TU
Netherlands, 2005              DTI, 2006                             Delft, 2009

            Carlo Vezzoli
            Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
MSDS PHASES/PROCESSES
METHODS/TOOLS BY LeNS:
                                                                 STRATEGIC ANALYSIS
METHOD FOR SYSTEM                                                  ANALYSIS OF THE PROJECT PROMOTERS

DESIGN FOR                                                         ANALYSIS OF THE REFERENCE CONTEXT
                                                                   ANALYSIS OF THE REFERENCE STRUCTURE
SUSTAINABILITY (MSDS)                                              ANALYSIS OF BEST PRACTICES
                                                                   DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                                 EXPLORING OPPORTUNITIES
                                                                   IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                                   DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                                   ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                                 SYSTEM CONCEPT DESIGN
                                                                  VISIONS, CLUSTERS AND IDEAS SELECTION
                                                                  SYSTEM CONCEPT DEVELOPMENT
                                                                  ENV., SOC. & ECON. CHECK


                                                                 SYSTEM DESIGN (AND ENGIN.)
                                                                  SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                                  ENV., SOC. & ECON. CHECK


SDO toolkit:
socioethical system design orientation                           COMMUNICATION
on-line use, free access:www.sdo-lens.polomi.it                   DOCUMENTS EDITING
free download Carlo Vezzoli
                open: www.lens.polimi.it > tools
              Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SUSTAINABILITY IN DESIGN ROLE: STATE OF THE ART
         (in industrially mature contexts) … aim at
              100%
   (education and practice)
      DISSEMINATION




                                                                                                         low impact
                                                                                                       mat./energies

                                                                                                   Product
                                                                                         Life Cycle Design
                                                                                                ecodesign

                                                                      system design for
                                                                          eco-efficiency
                                            design for social
                                                 equity and
                                                   cohesion

new
research 0                     CONSOLIDATION                   100%
frontier … (research achievements on knowledge-base and know-how)

                              Carlo Vezzoli
                              Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
IN THIS COURSE (SYSTEM DESIGN FOR
SUSTAINABILITY) WE WILL SEE:
DESIGN KNOWLEDGE-BASE AND KNOW-HOW IN
SYSTEM DESIGN FOR BOTH ECO-EFFICENCY AND
SOCIAL EQUITY AND COHESION




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN FOR SUSTAINABILITY
                                                                                                                       … aim at
    100%
   (education and practice)
      DISSEMINATION




                                                                                                         low impact
                                                                                                       mat./energies

                                                                                                   Product
                                                                                         Life Cycle Design
                                                                                                ecodesign

                                                                      system design for
                                                                          eco-efficiency
                                            design for social
                                                 equity and
                                                   cohesion

new
research 0                     CONSOLIDATION                   100%
frontier … (research achievements on knowledge-base and know-how)

                              Carlo Vezzoli
                              Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
…   BUT SUSTAINABILITY REQUIRE A
    DIFFUSED (RADICAL) CHANGE

DIFFUSED INNOVATION
PROMOTE SUSTAINABLE (SYSTEM) INNOVATION
FEASABLE AND “ATTRACTIVE”




      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
AN AESTHETIC FOR SUSTAINABILITY?
the aesthetic has a fundamental role!

A “ICONIC-ENVIRONMENTALIST AESTHETIC”?
a mass of “green-recycled-panda” products?

A “PLURALISM OF AESTHETICS FOR
SUSTAINABILITY”
arise from the sustainability’s (new) values that take
the expressions in a multiplicity of forms



     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
AN NEW AESTHETIC FOR
PRODUCTS
as well as
SERVICES AND INTERACTIONS BETWEEN
SOCIO-ECONOMIC STAKAHOLDERS




    Carlo Vezzoli
    Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
DESIGNER: A SOCIO-CULTURAL “INNOVATOR”?

A DESIGNER MAY …
… observe emerging/new types of demands
(coherent with sustainability) and transforming
them into products, services and systems

… A DESIGNER MAY …
… induce new quality criteria (coherent with
sustainability) throughout the offer of (more)
attractive products, services and systems



     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy

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Evolution of Sustainability in Design

  • 1. course System Design for Sustainability subject 1. Sustainable development and design: the reference framework learning resource 1.2 Evolution of sustainability within design carlo vezzoli politecnico di milano . INDACO dpt. . DIS . faculty of design . Italy Learning Network on Sustainability Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 2. CONTENTS . increasing role of design (for sustainability) . evolution of sustainability within design . low environmental impact materials/energies . product life cycle design/ecodesign . (Product-Service) system design for eco- efficiency . design for social equity and cohesion . design for sustainability: state of the art . a “pluralism of aesthetics” for sustainability Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 3. APPROACHES TO SUSTAINABILITY - intervening after processes’ damages intervening on processes TIME intervening on products and services + intervening consumption patterns (SCP) INCREASING (POTENTIAL) ROLE FOR DESIGN Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 4. INCREASING (POTENTIAL) ROLE OF DESIGN emphasis on prevention emphasis on socio-cultural dimension > responsibility for: the “technical” definition of the solutions the “attractiveness” of solutions Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 5. DESIGN FOR SUSTAINABILITY: IS A DESIGN PRACTICE, EDUCATION AND RESEARCH THAT, IN ONE WAY OR ANOTHER, CONTRIBUTES TO SUSTAINABLE DEVELOPMENT Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 6. WHAT DO THE DESIGN COMMUNITY (IN GENERAL) KNOWS OF DESIGN FOR SUSTAINABILITY? Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 7. cardboard seat DESIGN WITH LOW ENVIRONMENTAL IMPACT? Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 8. Savonarola seat walnut-wood, so far 500 years life span MADE WITHOUT ANY CONCERN FOR THE ENVIRONMENT, BUT … Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 9. + + + + + + + … + + + + + + + … …………………………………………………………….. = time Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 10. Chadwick , Stumpf Aeron, Herman Miller seat steel and plastics, 12 years warranty even in use commodatum DESIGNED TODAY WITH A RIGHT CONCERN FOR THE ENVIRONMENT Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 11. pen, biodegradable material (from corn starch) HOW MANY (IN THE DESIGN COMMUNITY) WOULD THINK IT IS WITH A LOW ENVIRONMENTAL IMPACT? Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 12. Pen, MONTBLANC DESIGNED WITHOUT ANY CONCERN FOR THE ENVIRONMENT, BUT … Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 13. + + + + + + + … + + + + + + + … ……………………………………………………………............. = time Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 14. “Natural” materials HOW MANY (IN THE DESIGN COMMUNITY) WOULD THINK THEY ARE ALWAYS WITH A LOW ENVIRONMENTAL IMPACT? Asbestos (amianto) is a natural material! (and one of the most cancerogenic!) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 15. how many persons within the design community ? would evalaute correctly the environmantal sustaianbility? “natural” “njatural” HOW MANY COULD materials materials CORRECTLY DESIGN FOR SUSTAINABILITY (AND TEACH IT)? Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 16. THE TRUTH IS … ... TODAY FEW WHTIN THE DESIGN COMMUNITY ARE “EQUIPPED” WITH A SOLID KNOWLEDGE-BASE AND KNOW-HOW (METHODS AND TOOLS) ON DESIGN FOR SUSTAINABILITY … TODAY THE DESIGN COMMUNITY (AS A WHOLE) IS STILL MORE PART OF THE PROBLEM THEN PART OF THE SOLUTION! Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 17. EVOLUTION OF THE (POTENTIAL) ROLE OF DESIGN FOR SUSTAINABILITY: (in industrially mature contexts) low impact mat./energies Product Life Cycle Design ecodesign system design for eco-efficiency design for social equity and cohesion Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 18. 1. LOW ENVIRONMENTAL IMPACT MATERIALS/ENERGIES . NON-TOXIC . “NATURAL” . RECYCLABLE . RENEWABLE . BIO-DEGRADABLE Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 19. 2. PRODUCT LIFE CYCLE DESIGN (ECODESIGN) an extended design horizon from product design to the design of the product LIFE CYCLE stages the design “reference” from product design to product’s “FUNCTION” design Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 20. LIFE CYCLE APPROACH other product’s life cycle Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 21. FUNCTIONAL APPROACH IS NOT THE PRODUCT TO BE DESIGNED (ASSESSED) BUT, THE WHOLE OF THE PROCESSES ASSOCIATED WITH THE PRODUCT AND FULFILLMENT OF A GIVEN FUNCTION Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 22. METHODS/TOOLS several have been developed for product life cycle design (according to ISO/TR 14062:2002 Environmental management - Integrating environmental aspects into product design and development) … UNEP-TUD (D4S) POLIMI-DIS (MPDS) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 23. BUT SUSTAINABILITY ASK FOR A RADICAL CHANGE RADICAL INNOVATIONS (DISCONTINUITY) PROMOTE (EVEN) SUSTAINABLE SYSTEM INNOVATION Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 24. 3. (PRDUCT-SERVICE) SYSTEM DESIGN FOR ECO-EFFICENCY Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 25. DEFINITIONS OF PRODUCTS-SERVICES SYSTEMS autors year definition (country) Goedkoop, van 1999 a Product Service System (or combination of products and services) is a set of Halen, te Riele, marketable products and services jointly capable of fulfilling a need for a client. [...] Rommens (The The PSS may lead to a benefit for environmment in connection with the creation of a Netherland) (new) business Mont (Sweeden) 2001 PSS is a system of products, services, networks of actors and supporting infrastructure that continuously seeks to be competitive, satisfy customer needs and have a lower impact of traditional business models UNEP- Manzini, 2002 result of an innovative strategy that shifts the center of the business design and sale Vezzoli (world- of products only (physical) systems offer products and services that are jointly wide) capable of satisfying a given application Brandsotter 2003 PSS is a product of material and intangible services designed and combined so that (Austria) both jointly are able to satisfy a specific need of a user. In addition a PSS may reach sustainability targets UE, MEPPS (AA. 2005 result of an innovation strategy focused on the design and sale of a system of VV.) products and services that are jointly capable of fulfilling a specific customer demand (Cranfield) Evans 2007 PSS is an integrated offering of a product and a service that provides a value. When et al. (UK) using a PSS offers the opportunity to decouple economic success from material consumption and thus reduce the environmental impact of economic activity UNEP-Tischner, 2009 system of products and services (and infrastructure), jointly cope with the needs and Vezzoli (world- demands of customers in a more efficient and better value for both businesses and wide) customers, compared to only offer products [...]. PSS can decouple the creation of value from the consumption of materials and energy and thus significantly reduce the environmental impact in the life cycle of traditional systems of product Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 26. PRODUCT-SERVICE SYSTEM: A DEFINITION “designing and providing a system of products and services (and related infrastructure) which are jointly capable of fulfilling client needs or demands more efficiently and with higher value for both companies and customers than purely product based solutions. […] PSS could decouple the creation of value from consumption of materials and energy and thus significantly reduce the life-cycle environmental load of current product systems.” [UNEP, Tischner, Vezzoli, 2009] free pdf: http://www.d4s-sbs.org/ Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 27. AN EXAMPLE OF ECO-EFFICENT SYSTEM INNOVATION Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 28. ARISTON + ENEL: PAY-PER-USE payment is based on number of washes and includes: delivery of a washing machine at home (not owned), electricity supply (not directly paid), maintenance, up-grading and end-of-life collection. the innovative interaction between the two companies and the client, make the companies’ interest to design and provide (and design) high efficient, long lasting, reusable and recyclable washing machines Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 29. SYSTEM INNOVATION: CHARACTERISTSICS WIN-WIN POTENTIAL: SYSTEM ECO-EFFICIENCY innovation in which is the company/companies’ economic and competitive interest that leads to an environmental impact reduction (system eco- efficiency) STAKEHOLDERS’ INTERACTIONS INNOVATION radical innovation, not so much as technological one, but rather as innovative interactions/partnership/services among the stakeholders of a particular satisfaction system Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 30. SYSTEM DESIGN FOR ECO-EFFICIENCY: A DEFINITION “the design for eco-efficiency of the system of products and services that are together able to fulfil a particular demand of (customer) “satisfaction”, as well as the design of the interaction of the stakeholders directly and indirectly linked to that “satisfaction” system (or value production system)” [VEZZOLI, 2010] Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 31. SYSTEM DESIGN FOR ECO-EFFICIENCY: NEW APPROACH A. “SATISFACTION-SYSTEM” APPROACH design the satisfaction of a particular demand (satisfaction unit) B. “STAKEHOLDER CONFIGURATION” APPROACH design the interactions of the stakeholder of a particular satisfaction-system C. “SYSTEM ECO-EFFICIENCY” APPROACH design the interactions of the stakeholder (offer model) leading them for economic-competitive reasons towards the innovation reducing the environmental impact Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 32. [for such a new apporach] NEW DESIGN SKILLS: - design an integrated system of products and services fulfilling a particular demand for “satisfaction” - design/promote/facilitate new socio-economic stakeholder interactions (configurations) - promote/facilitate participated design between different stakeholders - ORIENTATE THE ABOVE PROCESSES TOWARDS ECO-EFFICENT SOLUTIONS Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 33. [for such an new skills] NEW METHODS/TOOLS some methods/tools developed to orientate system design towards eco-efficent solutions: HiCS, Highly MEPSS, MEthodology ProSecCo, Product SusProNet, Network Design4Sustainability Customerised for Product Service Service Co-design on sustainable PSS Step by step Solutions System development [2005] development approach [see Manzini et [see van Halen et al. [see Tukker [see Tischner & al. 2004] 2005] &Tischner, 2006] Vezzoli, 2009] METODI DESIGN STRUMENTI Storyboar Diagnosis module d SDO toolkit Opportunity Bl portfolio diagram Solution elements Offering module u Implementation diagram Interaction module System assessment table Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 34. MSDS PHASES/PROCESSES METHODS/TOOLS BY LeNS: STRATEGIC ANALYSIS METHOD FOR SYSTEM ANALYSIS OF THE PROJECT PROMOTERS DESIGN FOR ANALYSIS OF THE REFERENCE CONTEXT ANALYSIS OF THE REFERENCE STRUCTURE SUSTAINABILITY (MSDS) ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV., SOC. & ECON. CHECK SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV., SOC. & ECON. CHECK SDO toolkit: environmental system design orientation COMMUNICATION on-line use, free access:www.sdo-lens.polomi.it DOCUMENTS EDITING free download Carlo Vezzoli open: www.lens.polimi.it > tools Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 35. 4. DESIGN FOR SOCIAL EQUITY where various forms of social inequality are directly addressed in the design process Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 36. MAIN APPROACHES OF DESIGN FOR SOCIAL EQUITY AND COHESION . product design for low-income contexts and basics needs (design for BOP, etc.) . system (stakeholder interaction) design joining eco-efficiency with social equity and cohesion . … of lacally-based and network-structured enterprises/initiatives . … of path for local autonomy Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 37. UNEP, 2002: PSS FOR ALL “a product-service system innovation (approach) may act as a business opportunity to facilitate the process of a social-economical development in an emerging context - by jumping over the stage characterised by individual consumption/ownership of mass produced goods - towards a “satisfaction-based” and “low resource-intensity” advanced service-economy.” free pdf at: http://www.unep.fr/scp/publications/details.asp?id=WEB/0081/PA Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 38. (INFORMAL) LENS-UNESCO patronised, 2005 [update of UNEP, 2002] “a system innovation (approach) may act as a business opportunity to facilitate the process of a social-economical development in an emerging context - by jumping over the stage characterised by individual consumption/ownership of mass produced goods - towards a “satisfaction-based” and “low resource- intensity” advanced service-economy, characterized by the development of local-based and network-structured enterprises and initiatives, for a sustainable re-globalisation process aiming at a democratisation of access to resources, goods and services”. Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 39. AN EXAMPLE OF SOCIO-ETHICAL + ENVIRONMENTAL SUSTAINABILE SYSTEM INNOVATIONS Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 40. DISTRIBUTED SOLAR HOME KITS, BRASIL TSSFA offers to Brasilian rural people a solar home kits that include the hardware needed to generate solar energy, plus the installation service and products that use the electricity, such as lighting and electrical outlets. All of the tangible inputs are owned by the provider and only the service supplied by these materials are leased to customers. TSSFA customers sign a three-year service contract. It is environmentally sustainable because it uses the solar energy, as well it is socioethically sustainable because give to poor people access to useful services. Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 41. A NEW (POTENTIAL) ROLE FOR DESIGN: strategic skills in system innovation aiming at promoting network-structured and local-based sustainable enterprise/initiatives Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 42. [for such a new apporach] NEW DESIGN SKILLS: - design an integrated system of products and services fulfilling a particular demand for “satisfaction” - promote/facilitate new socio-economic stakeholder interactions/partnerships - design/promote/facilitate participated design between different stakeholders - ORIENTATE THE ABOVE PROCESSES TOWARDS AN SUSTAINABLE (IN ALL DIMENSIONS) SOLUTION Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 43. [for such a new skills] NEW METHODS/TOOLS some methods/tools developed to orientate system design towards sustainable solutions: … MEPSS, UE RESEARCH UNEP, RESEARCH D4S, UNEP RESEARCH van Halen, Vezzoli & UNEP - TUD, Design Tischner, Vezzoli, Wimmer, Methodology for for Sustainability: A Product-Service Systems; product service system Practical Approach Tools innovation, for Developing and cases Design for Van Gorcum, Assen, The Economies, UNEP- Sustainability, UNEP/TU Netherlands, 2005 DTI, 2006 Delft, 2009 Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 44. MSDS PHASES/PROCESSES METHODS/TOOLS BY LeNS: STRATEGIC ANALYSIS METHOD FOR SYSTEM ANALYSIS OF THE PROJECT PROMOTERS DESIGN FOR ANALYSIS OF THE REFERENCE CONTEXT ANALYSIS OF THE REFERENCE STRUCTURE SUSTAINABILITY (MSDS) ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV., SOC. & ECON. CHECK SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV., SOC. & ECON. CHECK SDO toolkit: socioethical system design orientation COMMUNICATION on-line use, free access:www.sdo-lens.polomi.it DOCUMENTS EDITING free download Carlo Vezzoli open: www.lens.polimi.it > tools Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 45. SUSTAINABILITY IN DESIGN ROLE: STATE OF THE ART (in industrially mature contexts) … aim at 100% (education and practice) DISSEMINATION low impact mat./energies Product Life Cycle Design ecodesign system design for eco-efficiency design for social equity and cohesion new research 0 CONSOLIDATION 100% frontier … (research achievements on knowledge-base and know-how) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 46. IN THIS COURSE (SYSTEM DESIGN FOR SUSTAINABILITY) WE WILL SEE: DESIGN KNOWLEDGE-BASE AND KNOW-HOW IN SYSTEM DESIGN FOR BOTH ECO-EFFICENCY AND SOCIAL EQUITY AND COHESION Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 47. SYSTEM DESIGN FOR SUSTAINABILITY … aim at 100% (education and practice) DISSEMINATION low impact mat./energies Product Life Cycle Design ecodesign system design for eco-efficiency design for social equity and cohesion new research 0 CONSOLIDATION 100% frontier … (research achievements on knowledge-base and know-how) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 48. BUT SUSTAINABILITY REQUIRE A DIFFUSED (RADICAL) CHANGE DIFFUSED INNOVATION PROMOTE SUSTAINABLE (SYSTEM) INNOVATION FEASABLE AND “ATTRACTIVE” Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 49. AN AESTHETIC FOR SUSTAINABILITY? the aesthetic has a fundamental role! A “ICONIC-ENVIRONMENTALIST AESTHETIC”? a mass of “green-recycled-panda” products? A “PLURALISM OF AESTHETICS FOR SUSTAINABILITY” arise from the sustainability’s (new) values that take the expressions in a multiplicity of forms Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 50. AN NEW AESTHETIC FOR PRODUCTS as well as SERVICES AND INTERACTIONS BETWEEN SOCIO-ECONOMIC STAKAHOLDERS Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 51. DESIGNER: A SOCIO-CULTURAL “INNOVATOR”? A DESIGNER MAY … … observe emerging/new types of demands (coherent with sustainability) and transforming them into products, services and systems … A DESIGNER MAY … … induce new quality criteria (coherent with sustainability) throughout the offer of (more) attractive products, services and systems Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy