The Changing Library Environment of Technical Services

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Lecture presented by Fe Angela M. Verzosa at the MLISS National Conference on the theme "Competency Enhancement of Filipino Librarians and Information Professionals in the New Age of Information Technology" held at C&E Information and Research Centre, Quezon Avenue, Quezon City on 30 Sept 2010

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  • LibraryThing is an online service to help people catalog their books easily. You can access your catalog from anywhere—even on your mobile phone. Because everyone catalogs together, LibraryThing also connects people with the same books, comes up with suggestions for what to read next, and so forth. LibraryThing is a full-powered cataloging application, searching the Library of Congress, all five national Amazon sites, and more than 80 world libraries. You can edit your information, search and sort it, "tag" books with your own subjects, or use the Library of Congress and Dewey systems to organize your collection. How can libraries use LibraryThing? Fully integrate LibraryThing's social data into your catalog using LibraryThing for Libraries . LTFL lets you add tag-based browsing, book recommendations, ratings, reviews and more to your OPAC, by integrating with LibraryThing and its high-quality book data. can use LibraryThing as a catalog for their collection.
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  • The librarians at Williams College created a library welcome video for new students which leads them on a mystery tour of the library. They have it hosted up on YouTube. It's an engaging way to introduce new students to the campus library as well as to its librarians.
  • Ohio University Libraries has combined their marketing, general, and international business subject guides in one place to create BizWiki A searchable & easily updatable resource for patrons which anyone can edit. Using Media Wiki, they have created this information resource about business databases and resources, instructional articles on how to research companies, guides to various industries, FARQs
  • PAARLWiki is a project I spearheaded to provide our community of library information professionals with sources available locally and through the Internet, particularly on research articles, case studies, lecture presentations, technical reports, etc. on Philippine librarianship. In addition, I added more online information on library standards, profiles of various library organizations in the country, and outstanding librarians. I also uploaded many useful links on anything that is library-related, or may be useful to libraries.
  • The Changing Library Environment of Technical Services

    1. 1. The Changing Library Environment of Technical Services by Fe Angela M. Verzosa
    2. 2. <ul><li>Changing nature of library acquisitions and cataloging of materials, and serials and electronic resources management </li></ul><ul><li>Increasing digital nature of library collections </li></ul><ul><li>Innovative approaches to bibliographic control </li></ul><ul><li>Library automation and its impact on technical services </li></ul><ul><li>Changes in the library landscape resulting from Library 2.0 initiatives that support social learning and networking, including using Web as infrastructure </li></ul><ul><li>Digital preservation initiatives </li></ul><ul><li>Challenges and opportunities </li></ul>Focus
    3. 3. Species that do not evolve in response to a changing environment do not survive, dinosaurs being a case in point. Librarians have the opportunity to choose to evolve, to emphasize relationships, and to respond to the environment. Unless we pause to take stock, to reach out to librarians in other parts of the library, to sound out our users as to their informational needs, we will find ourselves, like relics of the past instead of active participants in the information services of the future . (McCoombs 1992,147)
    4. 4. Information Technology <ul><li>information revolution in the 21 st century </li></ul><ul><li>Information needs to be delivered in a timely IT-driven manner for efficiency </li></ul><ul><li>overwhelming information explosion requires technology to locate, filter, organize and access it </li></ul>Librarians are now frontliners in information management as IT-specialists and information providers
    5. 5. 21 st century library setting: 3 major paradigm shifts <ul><li>transition from paper to electronic media as the dominant form of information dissemination, storage and retrieval </li></ul><ul><li>*Convergence of different media, such as text, graphics, and sound, into multimedia resources, has direct impact on this transition. </li></ul><ul><li>increasing demand for accountability, with focus on quality customer services, performance measurement, bench marking, and continuous improvement </li></ul><ul><li>new forms of work distribution (work-teams) resulting in downsizing, re-engineering, outsourcing etc. </li></ul>
    6. 6. Change in library environment <ul><li>From a physical place where basic traditional services of acquisition, storage, preservation, retrieval, access and display are provided to on-site library patrons </li></ul><ul><li>To an electronic space where these same services have been enhanced by technological innovations </li></ul>
    7. 7. From a physical space…
    8. 8. To an electronic space
    9. 9. Changing Library Service Needs… <ul><li>Online/offline access to digital information resources </li></ul><ul><li>Online access to library catalogs, databases and the Internet </li></ul><ul><li>Database searching </li></ul><ul><li>Public access services </li></ul><ul><li>Electronic reference service </li></ul><ul><li>Public relations services </li></ul><ul><li>Library promotion and marketing </li></ul><ul><li>Epublishing </li></ul><ul><li>Information literacy programs </li></ul><ul><li>User Services, and queries </li></ul>
    10. 10. despite these changes….. <ul><li>Library’s organizational structure remains the same – based on logical grouping of people and work: technical, readers, system services </li></ul><ul><li>Technical services remain centralized and focused on library processing activities </li></ul><ul><li>Existing structures do not meet users’ needs </li></ul><ul><li>Focus should be on integration/convergence of technical, readers, and system services, to overcome fragmentation and over-specialization </li></ul>
    11. 11. How to create collaborative Technical Services environments in Libraries… <ul><li>Collection Development </li></ul><ul><li>Selection/Deselection </li></ul><ul><li>Acquisitions </li></ul><ul><li>Bibliographic Control </li></ul><ul><li>Preservation </li></ul><ul><li>Stacks Management </li></ul><ul><li>Inventory </li></ul>
    12. 12. Collection development… <ul><li>Collection development is a </li></ul><ul><li>major, major… </li></ul><ul><li>need to develop a hybrid library of </li></ul><ul><li>print and non-print (electronic and </li></ul><ul><li>multimedia) </li></ul><ul><li>demand for digital collections and </li></ul><ul><li>e-resources (free and almost free) </li></ul><ul><li>copyright and licensing issues that </li></ul><ul><li>relate to electronic resources that have to be addressed and </li></ul><ul><li>will require policies that will guide their usage to prevent violations of copyright and licensing regulations </li></ul><ul><li>need to collaborate with publishers and IT companies and other content providers in negotiating the cost of content and access </li></ul><ul><li>need to resolve issues and concerns over access vis-à-vis ownership </li></ul>
    13. 13. Selection/Deselection <ul><li>Joint responsibility of librarians and faculty </li></ul><ul><li>Now patron- </li></ul><ul><li>driven </li></ul><ul><li>Online and </li></ul><ul><li>Off-the-rack </li></ul>
    14. 14. Online
    15. 15. Off-the-rack
    16. 16. Will technology make Acquisitions Librarians obsolete ?
    17. 17. Acquisitions work <ul><li>Lack of formal training in acquisitions where training remains largely an &quot;on the job&quot; situation such as those dealing with increasingly complicated interests as contracts and licenses </li></ul>Technology has expanded the cast of players in acquisitions work; blurred roles between collection development and/or materials selection and acquisitions
    18. 18. Innovative approaches to bibliographic control
    19. 19. Automation: Has it deprofessionalized the work of Cataloging Librarians?
    20. 20. <ul><li>Tagging book, pasting in labels and pockets </li></ul><ul><li>Marking call number on tag or label, bookplate, elsewhere in book </li></ul><ul><li>Extra labels such as Reserved, Not to be taken from library, etc. </li></ul><ul><li>Writing charge cards </li></ul><ul><li>Cutting leaves of book, opening new books </li></ul><ul><li>Collating books </li></ul><ul><li>Revising above processes </li></ul><ul><li>Discarding duplicates, and correcting records </li></ul><ul><li>Discarding imperfect copies, and correcting records </li></ul><ul><li>Checking order list to avoid getting duplicates </li></ul><ul><li>Indicating corrections and changes in catalog for uniformity or simplification </li></ul><ul><li>Carrying out corrections </li></ul><ul><li>Accessioning </li></ul><ul><li>Searching for correct form of heading </li></ul><ul><li>Classification </li></ul><ul><li>Cataloging, i.e., making one complete entry and indicating added entries and references </li></ul><ul><li>Shelf listing </li></ul><ul><li>Revising </li></ul><ul><li>Carrying out corrections </li></ul><ul><li>Multigraphing cards for subjects and added authors, and for subsidiary catalogs, and shelf list </li></ul><ul><li>Writing up under subjects and added authors, in subsidiary catalogs, and in shelf list </li></ul><ul><li>Revising work, involves proof-reading cards </li></ul><ul><li>Carrying out corrections </li></ul><ul><li>Filing cards in preliminary files </li></ul><ul><li>Filing cards into catalogs </li></ul>
    21. 21. from card catalogs to OPACs
    22. 22. Impact of deprofessionalization <ul><li>Increasing no. of paraprofessionals to do cataloging work </li></ul><ul><li>Shifting of professional catalogers to supervisory functions if not more difficult original cataloging work </li></ul><ul><li>Expanding functions of professionals to manage automated systems, create innovative bibliographic databases, do researches, and teach/train. </li></ul>
    23. 23. <ul><li>Changes in the library landscape resulting from Library 2.0 initiatives that support social learning and networking, including using Web as infrastructure and creating content using Web 2.0 tools </li></ul><ul><li>one of the most active web-based activities in the Philippines </li></ul><ul><li>“ with Filipinos being declared as the most active users on a number of web-based social network sites such as Facebook, Friendster and Multiply” . </li></ul><ul><li>Cited in: </li></ul><ul><li>http://en.wikipedia.org/wiki/Social_networking_in_the_Philippines </li></ul>
    24. 24. <ul><li>Librarians are responding to the popularity of social networking sites and their expanding role in the creation, use, and sharing of information by engaging them as a central medium for interacting with library patrons and providing services to meet their information needs </li></ul>
    25. 26. <ul><li>skills for interacting with patrons within the sites </li></ul><ul><li>understanding and articulating the nature of social networking sites </li></ul><ul><li>creating presences and content </li></ul><ul><li>evaluating and applying information </li></ul><ul><li>and having the ability to assist patrons with gaining and applying these skills. </li></ul>
    26. 27. What are the uses and applications of Social Networks? and their impact on technical services?
    27. 28. guides catalogs web
    28. 29. discussionboard photos events
    29. 30. Catalog search Photos videos polls
    30. 31. Info-Profile Photos Events Notes YouTube videos
    31. 32. WorldCat application Feedback
    32. 33. an online service to help people catalog their books easily Also connects people with same books
    33. 35. A blogging library …
    34. 36. Blogs as Library News Vehicles
    35. 37. Video-sharing for Library Tours an engaging way to introduce new students to the campus library as well as to its librarians
    36. 38. Wikis as Subject Guides
    37. 40. PAARLWiki links to articles, lectures, library websites, library organizations, library grants, anything library-related…
    38. 42. <ul><li>Changing nature of library acquisitions and cataloging of materials, and serials and electronic resources management </li></ul><ul><li>Increasing digital nature of library collections </li></ul><ul><li>Innovative approaches to bibliographic control </li></ul><ul><li>Library automation and its impact on technical services </li></ul><ul><li>Changes in the library landscape resulting from Library 2.0 initiatives that support social learning and networking, including using Web as infrastructure </li></ul><ul><li>Digital preservation initiatives </li></ul><ul><li>Challenges and opportunities </li></ul>Focus
    39. 43. Digital preservation initiatives <ul><li>Developing in-house expertise in digital preservation </li></ul><ul><li>Providing secure archives for digital materials </li></ul><ul><li>Digitizing rare print collection </li></ul><ul><li>Web-harvesting/web-mining </li></ul><ul><li>Sharing institutional repositories </li></ul><ul><li>Training staff on best practices </li></ul>
    40. 44. Challenges and opportunities <ul><li>Manage the transition </li></ul><ul><li>Overcome limitations of </li></ul><ul><li>staff </li></ul><ul><li>Integrate, innovate </li></ul><ul><li>Collaborate to save resources- money and manpower </li></ul>
    41. 45. Save Money <ul><li>If librarians are trained to handle the library’s technology needs, there is no need to spend money on costly tech support. </li></ul>
    42. 46. Resource-sharing <ul><li>Join “buying clubs” or consortial acquisition strategies </li></ul><ul><li>Share work – cataloging and indexing </li></ul><ul><li>Share bibliographic databases </li></ul><ul><li>Share storage or shared institutional repositories </li></ul><ul><li>Share digitization programs for preservation </li></ul><ul><li>Provide interlibrary lending and direct borrowing </li></ul><ul><li>Provide document-delivery services </li></ul>
    43. 47. What makes highly effective librarians today? <ul><li>Openness </li></ul><ul><li>Responsiveness </li></ul><ul><li>Collaboration </li></ul><ul><li>Communication </li></ul>
    44. 48. Thank you for listening! Questions? Contact famverzosa@yahoo.com

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