Sue to welcome participants to our webinar broadcast. We hope you are sitting comfortably!It’s great that so many of you have joined us today and are taking some valuable time out for you. We hope you will enjoy today’s presentation focusing on Embracing the Tech: Social media tools for Volunteer Management.
I am Training Manager at VC Warrington and responsible for developing and delivering our Excellence in Volunteer Management training products. Currently leading on this piece of work through the EYV11, I am also working with a group of Volunteer Managers, our Volunteer Management Champions, who are doing some writing, blogging and speaking about their experiences in the profession, in order to encourage a new group of voices to speak up and influence in the field.Hello from Chris Huffee, our Technical Director – who is here with me today making sure your questions and comments are coming through to us and Chris will also be tweeting and commenting on-line throughout our presentation. Chris to say hello and to mention about tweeting.
This webinar is the third of a series of monthly national webinar broadcasts as part of our work through the EYV11.We are delivering a variety of activities; as well as the webinars, we are working closely with small groups and individual organisations to create some case studies and capture what’s working well in managing volunteers – as well as how groups are handling some of the key challenges we face. These resources will be available later in the year.You can visit the EYV11 website for more details about the overall project and keep up to date by following us on Twitter or via i-volunteer – these details will be repeated again later in the presentation.
This may be the first time some of you have participated in a webinar, so I’ll just briefly explain how things will work today: We have tried to continue with a more interactive approach, and to provide you with further opportunities to get involved.We’ll walk through setting up, customising and getting started with Twitter. We’ll also be looking at i-volunteer and LinkedinYou will also have the opportunity to participate – only if you want to, by asking a question or perhaps providing an example that relates to the content covered. We will open this up after each section, and again at the end of the presentation.You can do this via text by using the questions section and simply typing your questionOr if you want to speak to us and join in the conversation, simply click on the raise your hand icon on the control panel (Right hand side)There will also be the opportunity to continue the discussion via twitter and i-volunteer after the presentation!
To get you used to the interactive polling tools and find out a bit about where we all are with social media we’re going to start with a quick quiz. No prizes, and we’re trusting you to be honest with the results. All the stats are taken from the videos, Shift happens, I’ll include links in the iVolunteer write up if you’ve not seen the video. It’s a great way to show the extent of social media and useful to encourage reluctant board members!POLL – Quiz questionsHow many tweets where sent in 2010? 25 BillionHow often does a new member join linkedin? Every secondHow many countries have larger populations than the total number of facebook users? 2 China and IndiaHow many photos are uploaded to Flickr every minute? 3000How many couples meet online? 1 in 5Now the results, we’re trusting you to be honest with your scores! Now the results, we’re trusting you to be honest with your scores!
Twitter is a fast growing platform and will increasingly be used for a range of communications. We’re assuming because you’re here that you already see the benefits of using micro blogging. Today we’re looking at how to not why to. There are lots of good resources available already on that subject and we will include links in the write up.So get started, we first need to think about the name we will use. This can be an organisation name, that staff can share, or individual named accounts. Like e-mails this is really an organisational preference and there is no correct answer.Setting up the design and layout, upload logos etc.So we now have an account and we’re ready to start. At the moment there doesn’t look like there is much happening. We need to start letting other people know that we’re using twitter, and find people we want to follow. You can share you twitter details via your website, add a link to your e-mail etc to let people you are already in touch with know you’re there. To follow people you can search through your e-mail contacts, search for them directly, or look at people who follow who you follow already.On your twitter page you can see the latest tweets from the people you follow.Now you’re set up you can start tweeting! Tweets are messages that you are broadcasting publicly, anyone who is interested can read them, People find your tweets by;Following you – your followers will see your tweets as you post themSearching for subjects - # tags are the way twitter lets you describe the subject of your message. You can use words that describe your content, eg #volunteering or tags prearranged. So for this webinar we decided to use the tag #vcwtech, so people who want to follow the tweets know what to watchAddressing them directly – The @ symbol is used to refer to a specific user, they are notified that a tweet has been addressed to them, so for example @vcwarringtonsends us a messageThey follow someone who RT’s you – If you see a tweet you like you can retweet it for your followers to see. Lastly I want to show you an example of a twitter client, this is just a program that has been written to interface with your twitter account and let you do more than you can from twitter’s website. There are many different clients you can choose, both for your computer and smartphone. I use tweetdeck, it lets you track multiple searches or people at the same time, and lets you upload images in your tweets.
After the riots in the summer groups of people organised clean up volunteer parties, people used the hashtag #riotcleanup to track what was happening in their area and join in. Charities looking to involve volunteers on a short term basis can use this style of recruitment.Twitter is packed full of experts in volunteer management who share new ideas and discuss issues in the profession. Increasingly companies are using twitter to communicate with customers directly. This approach could also be used to allow potential volunteers to find out more about the organisation and ask questions about your roles. Poll: Where do you think twitter will be most useful for you in your work with volunteers?Seems like a good time to break for questions. So if you’ve got anything to ask, or any examples of how your organisation is, or is thinking of using twitter we’d love to hear from you.
i-volunteerA news and blogging site for volunteers and volunteer managers. Provides a platform to promote volunteer opportunities and events, write volunteer related blogs and connect with other members. The site is due to have a major relaunch in November under the new name ivo.org.uk and will provide new features inc;A link with do-it so opportunities can be updated on both at the same time, and allow you to promote opportunities through your wallMore ways to add content to the site, and to share your ivo posts with other networking sites and your own websiteMore social media features to let you get more out of the netowrks you are part ofBut you can still register and start connecting with people.Key features areWrite a blogrecommend content to twitter/facebookFollow other usersAdd event/volunteeringSend private messagesPoll: Do you already use i-volunteer?Quick Questions on I-volunteer
linkedinSeen as the professional version of facebook, and used to connect with other professionals in your field. You can search for members by e-mail address, and by people linked to your existing contacts. Making contactsProviding recommendationsJoining groupsAdding posts to forumsPoll: Do you already use Linkedin?Quick Questions on Linkedin
VE has excellent social media case study from Volunteer Centre Brighton and Hove http://www.volunteering.org.uk/NR/rdonlyres/B6293156-4FF1-45D9-91B6-F18EABDC5339/0/SNSCaseStudy.pdfSue to talk through the different ways we can continue the discussion.Keep your ideas and questions coming via Twitter, using #vcwtech& following us @vcwarringtonYou can also join in every Thursday through our Thoughtful Thursdays discussions – follow @volmanchamp and use #ttvolmgrsFollow our blog post summary on i-volunteer via @suevjones – coming soon, which will include links to the resources mentioned and a playback of this broadcastThank you for your participation!Also mention that they will automatically be sent a link to a playback of this webinar, which they can forward to their colleagues and others
Join us live from London on November 3rd – celebrating International Volunteer Managers Day (Nov 5th). We will be broadcasting from 3pm with a live audience and discussion panel, focusing on: the future of professional development in Volunteer ManagementWe will look at:Why professional development is so important for managers of volunteersThe range of options available and what’s missingFeaturing examples and key points from our expert panelLook out for further details over the next week – these will automatically be sent to you as you have already participated this time and the details will be available via TwitterWe hope you have enjoyed our presentation today – please do type any comments and feedback in the questions section on the control panel.Big thanks to all our participantsWe look forward to seeing you next time!
http://europa.eu/volunteering/<br />VC Warrington are delivering the Volunteer Management lead for EYV11<br />Variety of activities – locally and nationally<br />Series of national webinar broadcasts, focusing on the role of Volunteer Management<br />Follow us on Twitter @vcwarrington and on i-volunteer.org.uk to keep up to date<br />
What we’ll be covering:<br /><ul><li>Practical demonstrations of getting started with social media
Over to you! - comments and discussion</li></li></ul><li>Social media quiz:<br /><ul><li>Five quick questions on </li></ul>social media<br /><ul><li>Taken from Shift happens video</li></ul>Links will be available in the review of the session<br />
Setting up Twitter<br /><ul><li>How to register your account
Join groups and take part in forum discussions</li></li></ul><li>Continue the discussion: <br /><ul><li>Keep your ideas and questions coming via Twitter, using #vcwtech& following us @vcwarrington
You can also join in every Thursday through our Thoughtful Thursdays discussions – follow @volmanchamp and use #ttvolmgrs
Follow our blog post summary on i-volunteer via @huffee – coming soon
Thank you for your participation!</li></li></ul><li>How to keep in touch:<br />Follow our blogs on championing volunteer management via i-volunteer -<br />www.i-volunteer.org.uk<br />Twitter: @vcwarrington @volmanchamp<br />Email:firstname.lastname@example.org<br />Phone: 01925 637609<br />Web:www.warringtonvc.org.uk<br />
Next time….<br /><ul><li>Aiming for Excellence: Live webinar from the EYV11 road show
Join us on November 3rd at 3pm</li></ul>Focusing on: <br /><ul><li>Why professional development is so important for managers of volunteers
The range of options available and what’s missing
Featuring examples and key points from our expert panel</li>