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MF Core Micro Finance Solution ®
Reducing Physical Barriers with Technology
Contents
Introduction
Micro Finance Market Trends
MF Core Solution Framework
MF Business Requirements
MF Core Value Propos...
Introduction
1. Star Knowledge sells the MF Core ® Solution from the Star Knowledge
Focus Solution Portfolio.
2. MF Core ®...
Micro finance is defined as a provision of Micro Finance Institutions (MFIs)
of extending credit and other financial servi...
© 2010 - Star Knowledge Technology Alliance Team, LLC 5
The Micro Finance (MF) industry, globally, is experiencing major growth
fuelled by recognition of the need for financial i...
According to McKinsey & Company (2010) in excess of 2.5 billion or a
third of the world’s population still does not use ba...
© 2010 - Star Knowledge Technology Alliance Team, LLC
8
Micro Finance Universe
Providers * Products Customers
Banks
Financ...
Market Trends: Technology
Technology will play an important role in achieving the goal of making
financial services availa...
The rapid proliferation of cellular phones around the world has changed
the course of human development.
At the same time,...
© 2010 - Star Knowledge Technology Alliance Team, LLC 11
What is MF Core? - 1
12© 2010 - Star Knowledge Technology Alliance Team, LLC
MF Core is a modern and reliable micro financ...
MF Core has been created around a core system and an array of modules
that a MFI can select depending on their current and...
© 2010 - Star Knowledge Technology Alliance Team, LLC
14
MF Core Solution Framework
MF Core: Key Features
Customer-centric
Event driven
Scalable and adaptive SOA
Online real-time system
Multilingual
Busines...
Smart Phone and iPad type Mobile Devices integrating within MF Core enabling:
Access Account Documents, Balances, Transact...
MF Core Solution is a robust and scalable platform that automate micro
finance business processes on a single technology b...
MF Core is built within the below technical environment:
Microsoft .NET Framework 3.5
ASP.NET, C#, HTML
Web Services
JavaS...
MF Core: Logical Model
19
© 2010 - Star Knowledge Technology Alliance Team, LLC
© 2010 - Star Knowledge Technology Alliance Team, LLC 20
MF Core: Modules - 1
Lending Management
This module enables creation and management of different loan products, tracking o...
Customer Relationship Management (CRM)
This module enables quick and easy customer relationship management. All the
inform...
© 2010 - Star Knowledge Technology Alliance Team, LLC 23
© 2010 - Star Knowledge Technology Alliance Team, LLC
24
Value Proposition: The Universe
End Customers
MFI Providers
Produ...
Value Proposition: End Customers
Inexpensive
Access via alternate channels (mobile, POS, and ATM)
User friendly
Secure pro...
Value Proposition: MFI Providers
Cost-effective versus competitive MF solutions
Built on highly scalable open architecture...
© 2010 - Star Knowledge Technology Alliance Team, LLC 27
© 2010 - Star Knowledge Technology Alliance Team, LLC
28
MF Core Customer References
Current end users of MF Core: 350,000
© 2010 - Star Knowledge Technology Alliance Team, LLC 29
MF Core Product Roadmap - 1
Star Knowledge’s 2011 MF Core Product Roadmap includes the below
new functionality and feature...
IVR (Interactive Voice Response): Support customers conducting banking
activities by calling a phone number (via mobile ph...
© 2010 - Star Knowledge Technology Alliance Team, LLC 32
Supporting Services
Star-Knowledge provides the following supporting professional services:
Software Customizations, Exten...
© 2010 - Star Knowledge Technology Alliance Team, LLC 34
For Additional Information
Additional Information
http://www.star-knowledge.com
Contact
Kevin M. O’Sullivan
Star Knowledge...
© 2010 - Star Knowledge Technology Alliance Team, LLC 36
© 2010 - Star Knowledge Technology Alliance Team, LLC
37
MF Core – Screen Displays 1
© 2010 - Star Knowledge Technology Alliance Team, LLC
38
MF Core – Screen Displays 2
© 2010 - Star Knowledge Technology Alliance Team, LLC
39
MF Core – Screen Displays 3
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Star Knowledge Mf Core Micro Finance Solution

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Star Knowledge Mf Core Micro Finance Solution

  1. 1. MF Core Micro Finance Solution ® Reducing Physical Barriers with Technology
  2. 2. Contents Introduction Micro Finance Market Trends MF Core Solution Framework MF Business Requirements MF Core Value Proposition Star Knowledge Supporting Services Customer References Product Roadmap Contact Information MF Core - Screen Displays © 2010 - Star Knowledge Technology Alliance Team, LLC 2
  3. 3. Introduction 1. Star Knowledge sells the MF Core ® Solution from the Star Knowledge Focus Solution Portfolio. 2. MF Core ® Solution – is designed to automate a micro finance Institution’s core banking operations. The system offers users full operational integration, total process control, and provides dynamic elements to expedite management decision making. 3. Star Knowledge supports MF Core ® with customization, implementation, and technical support services for customers on a global basis. © 2010 - Star Knowledge Technology Alliance Team, LLC 3
  4. 4. Micro finance is defined as a provision of Micro Finance Institutions (MFIs) of extending credit and other financial services of very small amounts of money to the poor population in rural, semi-urban or urban areas to enable them to improve their income and improve their overall living standards. © 2010 - Star Knowledge Technology Alliance Team, LLC 4 What is Micro Finance? Financial opportunity shouldn’t be limited to those with traditional assets or credit stories that a bank can respect.
  5. 5. © 2010 - Star Knowledge Technology Alliance Team, LLC 5
  6. 6. The Micro Finance (MF) industry, globally, is experiencing major growth fuelled by recognition of the need for financial inclusion of larger populations in most countries. This objective requires quick implementation of services delivery network, establishment of strong business processes and workflow and above all, building of controls & compliance across growing enterprises. © 2010 - Star Knowledge Technology Alliance Team, LLC 6 The Micro Finance Industry
  7. 7. According to McKinsey & Company (2010) in excess of 2.5 billion or a third of the world’s population still does not use banks or micro finance institutions. 2.2 billion of these people reside in Africa, Asia, Latin America and the Middle East. These numbers clearly represent opportunities for financial institutions in their domestic markets to offer an innovative range of high-quality, affordable micro finance products and services. © 2010 - Star Knowledge Technology Alliance Team, LLC 7 Micro Finance Industry Research
  8. 8. © 2010 - Star Knowledge Technology Alliance Team, LLC 8 Micro Finance Universe Providers * Products Customers Banks Finance Companies NGOs Savings & Credit Coops Big Box Consumer Retailers Insurance Companies Property Developers Money Transfer Agencies Mobile Phone Companies Small Loan Micro Loan Educational Loan Credit Loan Mortgage Consumer Loan Checking Account Savings Account Remittances Families (Poverty) Micro Entrepreneurs Small Farmers * Micro Finance Institutions (MFIs)
  9. 9. Market Trends: Technology Technology will play an important role in achieving the goal of making financial services available to poor people and people and people living in remote or low populated areas. As the technological infrastructure (internet, cell phone networks) continues to improve, people will be able to do their transactions without any physical contact with a bank branch or a MF credit officer. Transaction costs will thus be significantly reduced and “exclusion” on grounds of being too far from a physical outlet will continue to diminish. 9© 2010 - Star Knowledge Technology Alliance Team, LLC
  10. 10. The rapid proliferation of cellular phones around the world has changed the course of human development. At the same time, 1.7 billion low-income cell phone users do not have a bank account. Thus they remain outside of the sphere of economic opportunities that is represented by financial access. Through their phone connections, small business owners, farmers and others either living in rural areas or at the bottom end of the socio- financial pyramid are obtaining the capability to communicate instantly and transfer funds to individuals and institutions. © 2010 - Star Knowledge Technology Alliance Team, LLC 10 Market Trends: Mobile Technology
  11. 11. © 2010 - Star Knowledge Technology Alliance Team, LLC 11
  12. 12. What is MF Core? - 1 12© 2010 - Star Knowledge Technology Alliance Team, LLC MF Core is a modern and reliable micro financing solution that enables MF providers to reach out to this market, with a banking solution that is easy to implement, user-friendly, yet capable to scale up to support a high velocity of growth of customers and expand the range of products and services. MF Core is a fully integrated banking solution that features comprehensive CRM, deposit and lending capabilities, branch automation and a wide array of rich functionality and enabling technologies from biometrics to ATM and POS gateways, Internet banking, and Smart Phone and Mobile Device capabilities.
  13. 13. MF Core has been created around a core system and an array of modules that a MFI can select depending on their current and future business needs. MF Core is an out-of-the-box solution that can easily be customized with a wide range of functional modules and technical capabilities. © 2010 - Star Knowledge Technology Alliance Team, LLC 13 What is MF Core? - 2
  14. 14. © 2010 - Star Knowledge Technology Alliance Team, LLC 14 MF Core Solution Framework
  15. 15. MF Core: Key Features Customer-centric Event driven Scalable and adaptive SOA Online real-time system Multilingual Business-service and Workflow oriented Security Access Control of the system – User Levels Connecting through LAN and WAN Auto Database Backup Process Connects to Multiple Applications, Multiple Database © 2010 - Star Knowledge Technology Alliance Team, LLC 15
  16. 16. Smart Phone and iPad type Mobile Devices integrating within MF Core enabling: Access Account Documents, Balances, Transactions, and Statements and other account information Transfer funds Pay Bills Enter Deposit Notification Enter Loan Payment Notification Transaction Alerts MF Core provides an automatic, transparent and comprehensive audit trail meeting most major compliancy requirements. © 2010 - Star Knowledge Technology Alliance Team, LLC 16 MF Core: Mobile Capability
  17. 17. MF Core Solution is a robust and scalable platform that automate micro finance business processes on a single technology backbone. MF Core is built on the principles of Service Oriented Architecture (SOA) and designed to meet the requirement of Micro Finance industry. Integrated scalable ODBC databases with excellent performance capacity for increased number of concurrent users or higher data volumes. Excellent connectivity on Local Area Network (LAN) and Centralized Wide Area Network (WAN) © 2010 - Star Knowledge Technology Alliance Team, LLC 17 MF Core: Architecture
  18. 18. MF Core is built within the below technical environment: Microsoft .NET Framework 3.5 ASP.NET, C#, HTML Web Services JavaScript’s, AJAX MS SQL Server 2008 & Reporting Services XML Linux & C++ for integration with Hand Held Terminals © 2010 - Star Knowledge Technology Alliance Team, LLC 18 MF Core: Technical Environment
  19. 19. MF Core: Logical Model 19 © 2010 - Star Knowledge Technology Alliance Team, LLC
  20. 20. © 2010 - Star Knowledge Technology Alliance Team, LLC 20
  21. 21. MF Core: Modules - 1 Lending Management This module enables creation and management of different loan products, tracking of both individual and group loans, monitoring of the loan process from application through delinquency management and collection, reporting in their original currency, disbursement and re-payment. Deposit Management This module enables the opening and management of customer deposits, withdrawals as well as enabling customized products suited to their local consumer needs. Accounting & GL This module enables the automatic generation of reconciliation reports, balance sheet, P & L statements, cash flow statements and more © 2010 - Star Knowledge Technology Alliance Team, LLC 21
  22. 22. Customer Relationship Management (CRM) This module enables quick and easy customer relationship management. All the information associated with a customer - loans, savings, defaults; EMI date etc is all available in one click for access, review and connection to a service center or Chat facility. Reporting & Business Intelligence (BI) This module enables building metrics-based monitoring and reporting capabilities for key management decision making with a dashboard and customized alerts. The module easily maps to the leading commercial and open source business intelligence tools and a data warehouses. © 2010 - Star Knowledge Technology Alliance Team, LLC 22 MF Core: Modules - 2
  23. 23. © 2010 - Star Knowledge Technology Alliance Team, LLC 23
  24. 24. © 2010 - Star Knowledge Technology Alliance Team, LLC 24 Value Proposition: The Universe End Customers MFI Providers Products
  25. 25. Value Proposition: End Customers Inexpensive Access via alternate channels (mobile, POS, and ATM) User friendly Secure processing © 2010 - Star Knowledge Technology Alliance Team, LLC 25
  26. 26. Value Proposition: MFI Providers Cost-effective versus competitive MF solutions Built on highly scalable open architecture Easy and fast to develop new products and services Supports banking operations across entities, time zones, languages and currencies Simple integration with legacy back-office systems All-encompassing support for delivery channels including branch, internet, call center, and mobile Leverage existing systems for quick deployment and less redundancy Empower non-technical end users to easily create reports and customize templates © 2010 - Star Knowledge Technology Alliance Team, LLC 26
  27. 27. © 2010 - Star Knowledge Technology Alliance Team, LLC 27
  28. 28. © 2010 - Star Knowledge Technology Alliance Team, LLC 28 MF Core Customer References Current end users of MF Core: 350,000
  29. 29. © 2010 - Star Knowledge Technology Alliance Team, LLC 29
  30. 30. MF Core Product Roadmap - 1 Star Knowledge’s 2011 MF Core Product Roadmap includes the below new functionality and features: SMS Channel (For India only): Support banking operations for making payments, paying bills and retrieve account information, and balance and transaction history. A customer has the capability to validate and confirm incoming (SMS) payment requests by replying with a PIN. Point of Sale (POS): Support credit or debit card payments. The platform implements the "dumb card" paradigm where the credit and debit card, POS or mobile phone has no internal data storage and is exclusively used to provide authentication, confidentiality and data integrity. © 2010 - Star Knowledge Technology Alliance Team, LLC 30
  31. 31. IVR (Interactive Voice Response): Support customers conducting banking activities by calling a phone number (via mobile phone or land line) that responds to a IVR system. Through an audible menu the customer can choose activities that she or he wants to perform. Authentication and confirmation is handled by PIN and call-back. If required, the call can be routed to a call center for personal assistance. Hand-Held Document Scan: Support the MFI Agent scanning customers’ loan repayment documents and deposits – checks, and cash items and providing a hard copy image of the transaction as a confirmation of the transactions. This capability can be used with biometrics for customer authentication. © 2010 - Star Knowledge Technology Alliance Team, LLC 31 MF Core Product Roadmap - 2
  32. 32. © 2010 - Star Knowledge Technology Alliance Team, LLC 32
  33. 33. Supporting Services Star-Knowledge provides the following supporting professional services: Software Customizations, Extensions, & Integration Installation Business and Technical Training Help Desk Support 24/7 Software Maintenance & Upgrade © 2010 - Star Knowledge Technology Alliance Team, LLC 33
  34. 34. © 2010 - Star Knowledge Technology Alliance Team, LLC 34
  35. 35. For Additional Information Additional Information http://www.star-knowledge.com Contact Kevin M. O’Sullivan Star Knowledge Technology Alliance Team, LLC os@star-knowledge.org Kalpesh V. Mehta Star Knowledge Technology Alliance Team, LLC kalpeshvm@star-knowledge.com 35© 2010 - Star Knowledge Technology Alliance Team, LLC
  36. 36. © 2010 - Star Knowledge Technology Alliance Team, LLC 36
  37. 37. © 2010 - Star Knowledge Technology Alliance Team, LLC 37 MF Core – Screen Displays 1
  38. 38. © 2010 - Star Knowledge Technology Alliance Team, LLC 38 MF Core – Screen Displays 2
  39. 39. © 2010 - Star Knowledge Technology Alliance Team, LLC 39 MF Core – Screen Displays 3

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