Service Offerings Brochure


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A brief of the Services offered by enrich IT

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Service Offerings Brochure

  1. 1. In a complex world economy, strategy and flexibility are critical in staying ahead. enrich IT through its focused approach and expertise in Oracle, turns technology into specific business solutions for our clients. Our goal is to enable and accelerate your business enrich  IT  saves  you  time   transformation by providing on-demand platform solutions and high quality consulting services, on time, and  money  because  we   on budget and on-target. We manage the full software know  Oracle  products   deployment lifecycle in Oracle EBS including: inside  and  out.  More   importantly,  we  know   how  to  configure,   implement  and  use  them   to  meet  your  specific   business  needs.   - Enhancement Services - Testing Services Strategy Consulting enrich IT works with your team in alligning your overall business direction with right IT strategy and helps you in accelerating the business transaformation. We provide you with business case definition and tangible ROI for technology investments. With our core competence in Oracle, in depth understanding on new fusion technology products and unique global tier1 solutions that reduces costs and improves key processes. Our consulting provides flexibility to adapt to each customers unique business models and challenges by meeting their specific needs and goals. Service Offerings
  2. 2. Implementation and Upgrade Services We specialize in implementing and upgrading Oracle EBS R12.X and providing the road map to Oracle Fusion. Our “enrich accelerate” solution combined with our onsite/offshore delivery model helps us help you implement or upgrade Oracle EBS fast and with minimal total cost of ownership while still achieving the benefits you need. Our consultants have performed multiple EBS implementations and upgrades covering financials, supply chain management, procurement, manufacturing, HR and CRM. Don’t forget to ask us about our R12 upgrade factory delivery model. Application Management Services Our  consultants  have  a   Your extended IT team delivering On-Demand Given an uncertain and volatile world economy, you are combined  1000  years  of   seeking increased IT flexibility and ability to reduce cost by optimizing what you currently have. enrich IT provides you full experience  in  Oracle   lifecycle application management services On-Demand. We products.  We  have  helped   stand ready to be your extended IT team either doing day-to-day operation support or supplement your team during over  100  Oracle  clients  by   peak periods and off hours. We relieve you from routine extending  Oracle  solutions   activities and enable your team to focus on strategic activities that drive the growth and success of your organization. allowing  them  greater   success  in  their  businesses. Our onsite and offshore teams along with a dedicated Oracle Apps Subject Matter Expert (SME) become your extended team and provides the same service as an outside consultant for a fraction of the cost, with savings of up to 70%. In addition you can correctly predict your cost and efficiently manage your IT budget. We provide all our services on a fixed monthly basis or on a usage basis (T&M) with no commitment period using our ZERO COMMITMENT contract. Our Services Cover: Application Support Services – Pro-active and reactive support for both functional and technical areas. DBA Support Services – You can choose from dedicated remote DBA (SLA based) to on call DBA along with our high end tuning and architecture services. Custom Development and Enhancement Services – We can provide you a fixed price for each custom components based on complexity or combine multiple custom developments and enhancements to your applications into a multi generation project plan with monthly / quarterly releases and execute as a program. Application Testing Services - By leveraging our testing services, you can move custom codes and patches into production with confidence, reduce risk and ensure business continuity. enrich IT offers a zero commitment contract.
  3. 3. Hosting / Managed Services enrich IT can host (in a true cloud computing environment) your Oracle EBS application from a SAS70 Type II certified data center with zero-downtime network and 24/7 technical support. We can combine application hosting with our application management services to provide you a fully managed services for optimal results. On-Demand Platform Solution for Procurement and Supply Chain BPO Powered by ORACLE enrich IT is the only Tier 1 Global BPO partner of Oracle providing On-Demand Platform BPO / value added SaaS solutions in the following areas: You  can  count  on   rapid  implementation.   enrich  IT  will  equip  your   staff  with  thorough  user   adoption  and  training  so   you  are  ready  to  hit   enrich IT delivers the above solution on SaaS model with the  ground  running. enrich IT provides you software licensing, product support, hosting, application management and help desk services. either in our SAS 70 Type II certified date center or your own premises/data center. You also have the option to either buy the software or rent it on subscription basis. Either way you can count on our rapid deplpyment model (60 to 90 days) with complete lifecycle support and value added BPO services to ultimately provide you Solutions-as-a-Service.
  4. 4. Meet Some of Our Clients We  are  an  employee-­first   organization  with  a  customer centric  approach  to  service.   Awards and Recognitions enrich IT has worked hard to establish itself as the premier company in Oracle based solutions. Our hardwork has paid off with several recent awards: Finalist 2009