Spiceworksintro 1219952728712087 9


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Spiceworks for IT

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Spiceworksintro 1219952728712087 9

  1. 1. Introduction to The Spiceworks IT Desktop
  2. 2. IT Management is Complicated! “ Is it all working?” “ How do I keep track of everything?” “ What do I have?” “ Where can I find answers?”
  3. 3. Spiceworks Simplifies IT… For Free! “ Is it all working?” “ How do I keep track of everything?” “ What do I have?” “ Where can I find answers?” Get real-time inventory of HW & SW assets. Track daily to-do’s, end-user requests and major projects Exchange best practices and how-to’s with IT Pros “ Is it all working?” Troubleshoot & report on network assets & events.
  4. 4. Spiceworks is for SMB IT Pros “ Is Spiceworks for Me?” Spiceworks is a 7mb download designed for… <ul><li>IT Pros who have admin rights on their network </li></ul><ul><li>Organizations with less than 250 devices on their network. It will work with more, it just won’t be as fast. </li></ul><ul><li>Running on a PC. It discovers Windows, OS X, Linux and Unix but you need to run it from a PC on your network. </li></ul>
  5. 5. Inventory Your Network Assets “ What do I have?” Agent-less Inventory of Network Assets <ul><li>Automatically discover hardware & software </li></ul><ul><li>Gather technical data about those assets </li></ul><ul><li>Create custom attributes </li></ul><ul><li>Inventory non-network devices such as PDAs </li></ul>
  6. 6. Report on Important IT Info “ Is it all working?” Customizable Reports <ul><li>See software installations, disk usage, trouble tickets & more </li></ul><ul><li>Easily create custom reports </li></ul><ul><li>Export reports in CSV, PDF and Excel format </li></ul><ul><li>Exchange report templates with other Spiceworks users </li></ul>
  7. 7. Monitor & Receive Alerts About Your Network Network Monitors & Alerts <ul><li>Monitor disk space, software installations, anti-virus updates & more </li></ul><ul><li>Create alerts to detect events and prevent issues </li></ul><ul><li>See & set up alerts for Microsoft events across your environment </li></ul><ul><li>Monitor the health of your Exchange server </li></ul>“ Is it all working?”
  8. 8. Run an Easy-to-Use Help Desk Help Desk and Ticket Submission <ul><li>Allow clients to submit tickets with attachments via email or web portal </li></ul><ul><li>Create tickets in one click for devices that need attention </li></ul><ul><li>Assign tickets across your IT team, manage projects and view progress </li></ul>“ How do I keep track of everything?”
  9. 9. Connect With Other IT Pros “ Where can I find answers?” Global Community of IT Pros <ul><li>Ask IT questions and share answers </li></ul><ul><li>Join groups of IT pros based on interest, geography, expertise and more </li></ul><ul><li>See recommendations & ratings on IT products & services from other IT pros </li></ul><ul><li>Get tips and support on getting the most out of Spiceworks </li></ul>
  10. 10. IT Pros Across The World Use Spiceworks … To Simplify Their Job.
  11. 11. IT’s Free. Really Free! No Gimmicks. No Catches. Here’s How Spiceworks Keeps IT Free.
  12. 12. Can’t Have or Don’t Want Ads? Have Spiceworks Your Way Replace the Ads and add your logo for $20 a month with Spiceworks MyWay.
  13. 13. Download & Install Spiceworks… In 5 Minutes “ Where can I get Spiceworks?” www.spiceworks.com <ul><li>Go to www.spiceworks.com </li></ul><ul><li>Click “Free Download” </li></ul><ul><li>Enjoy IT Freedom in less than 5 minutes! </li></ul>
  14. 14. Spiceworks System Requirements “ What do I need for Spiceworks to work?” System Requirements Windows XP Pro SP2, Windows Vista (with special settings), Windows 2003 Server (latest service packs recommended) 700 MHz Pentium class processor 512 MB RAM Browser Requirements Firefox 1.5 - 2.0 Internet Explorer 6.0 - 7.0