Managing Cloud BusinessSolutionsAllison Miller, Vanguard Visions ConsultingModbury & Salisbury
Session Overview• What is the “Cloud”?• Managing your Cloud Business Solutions
What is the “Cloud”?
Image: http://en.wikipedia.org/wiki/Cloud_computingCloud Computing aka “the Cloud”
Types of Cloud ServicesImage: What Type of Cloud?: Private, Public or+Hybrid? - http://www.flickr.com/photos/26072489@N08/...
Some Examples of Public Cloud Services
Some Examples of Private Cloud Services
Source: http://www.infoworld.com/d/cloud-computing/what-cloud-computing-really-means-031A few ways of using the Cloud1. So...
Source: http://www.infoworld.com/d/cloud-computing/what-cloud-computing-really-means-031A few ways of using the Cloud1. Ot...
Pros:• Anytime, anywhere, any device• Quickly ‘scale up’• Stronger security• External backup-storage/services• Reduced lic...
Managing your CloudBusiness Solutions
Business Solutions Comparison
Identifying Cloud OpportunitiesSource: Department of Finance and Deregulationhttp://agimo.gov.au/2012/09/19/final-release-...
Implementing Cloud ServicesSource: Department of Finance and Deregulationagimo.gov.au/2012/09/19/final-release-a-guide-to-...
Cloud ComputingSecurity ConsiderationsSource: Department of Defence:www.dsd.gov.au/infosec/cloudsecurity.htmMaintaining Av...
Cloud ComputingSecurity ConsiderationsSource: Department of Defence:www.dsd.gov.au/infosec/cloudsecurity.htmProtecting dat...
Why manage?• Reduce possible risks• Enables continuous improvement• Informs planning/decision making• Increases Stakeholde...
Determine Internal/External Factors &StakeholdersINTERNALFACTORSINTERNALSTAKEHOLDERSEXTERNALFACTORSEXTERNALSTAKEHOLDERS
SWOT Analysis – Implementing/Managing acloud business solutionSTRENGTHS OPPORTUNITIESWEAKNESSES THREATS
Risk Analysis
Likelihood vs ImpactRisk MatrixSource: Chris Toselli – Elearning & Risk
Critical success factors ofmanaging a cloudbusiness solution
Business needsImage: Cloud Accounting by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/8859144815/
Security / IntegrationImage: Cyber-Safety by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/88591...
Ownership / RecoveryImage: Cyber-Safety by Vanguard Visions Consulting- http://www.flickr.com/photos/77018488@N03/88597465...
Vendor capability / capacityImage: Pumpkins by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/863...
AchievabilityImage: Designing Learning in the Digital Age – Melb March 2013 – Vanguard Visions Consulting: http://www.flic...
What will you investigatefurther?
Workshop evaluation
Want to know more?More info: digitalcapability.com.auRegister for eUpdates: bit.ly/digitalcapabilityFollow on:Twitter - tw...
vanguardvisionsconsulting.com.auAllison Miller0400 732 270allison@vanguardvisions.com.auvanguardvisionsconsulting.com.au
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Enterprise power point managing cloud business solutions june 13

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More and more of business operations are being done on the web or ‘in the Cloud’ through online stores, and web-based email, accounting systems and CRMs. But what are the opportunities and where are the threats to managing these “Cloud” business solutions?

This interactive session will step you through how to develop the right strategies when implementing and managing Cloud business services which ensure you:

Maximise the cost and convenience benefits of the Cloud, while
Minimising the risks associated with Cloud services

Published in: Technology, Business
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Enterprise power point managing cloud business solutions june 13

  1. 1. Managing Cloud BusinessSolutionsAllison Miller, Vanguard Visions ConsultingModbury & Salisbury
  2. 2. Session Overview• What is the “Cloud”?• Managing your Cloud Business Solutions
  3. 3. What is the “Cloud”?
  4. 4. Image: http://en.wikipedia.org/wiki/Cloud_computingCloud Computing aka “the Cloud”
  5. 5. Types of Cloud ServicesImage: What Type of Cloud?: Private, Public or+Hybrid? - http://www.flickr.com/photos/26072489@N08/5332731617
  6. 6. Some Examples of Public Cloud Services
  7. 7. Some Examples of Private Cloud Services
  8. 8. Source: http://www.infoworld.com/d/cloud-computing/what-cloud-computing-really-means-031A few ways of using the Cloud1. Software as a Service (SAAS)– Email and Word processing– Accounting system– Human Resource/Project Management– Customer Service Management (CRM)2. Platform as a service (PaaS)– Operating Systems– Web services– Development Platforms3. Infrastructure as a service (IaaS)– Data storage– Processing power– Server virtualisation
  9. 9. Source: http://www.infoworld.com/d/cloud-computing/what-cloud-computing-really-means-031A few ways of using the Cloud1. Other Cloud services :– Desktop as a service (DaaS)– Network as a service (NaaS) (VPNs)– Storage as a service (STaaS)– Security as a service (SECaaS) (Authentication,Antivirus, Intrusion Detection)– Data as a service (DaaS)– Test environment as a service (TEaaS)
  10. 10. Pros:• Anytime, anywhere, any device• Quickly ‘scale up’• Stronger security• External backup-storage/services• Reduced license costs• Outsource ICT services• Collaboration• Synchronisation• Greener computingCons:• Where is the data?Ownership/Privacy/Security• Need internet connection• Interoperability (Open standards)• Vendor lock-in• Internet requiredWhy use the Cloud?Image: ‘Open Sky’ by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/8496879398
  11. 11. Managing your CloudBusiness Solutions
  12. 12. Business Solutions Comparison
  13. 13. Identifying Cloud OpportunitiesSource: Department of Finance and Deregulationhttp://agimo.gov.au/2012/09/19/final-release-a-guide-to-implementing-cloud-services/1. Assess suitability forbusiness needs2. Consider timing anddrivers3. Consider financial impacts4. Consider organisationalcapability5. Manage change6. Review governance
  14. 14. Implementing Cloud ServicesSource: Department of Finance and Deregulationagimo.gov.au/2012/09/19/final-release-a-guide-to-implementing-cloud-services/1. Build a business model/case2. Assess the risk3. Determine requirements• Functionality• Standards• Performance• Manageability• Security• Compliance4. Prepare an exit strategy5. Determine contractual terms6. Approach the market7. Select a provider8. Implementation / Maintenance
  15. 15. Cloud ComputingSecurity ConsiderationsSource: Department of Defence:www.dsd.gov.au/infosec/cloudsecurity.htmMaintaining Availability/Functionality1. Business data/functionality2. Your Data back-up plan3. Your continuity / disaster plan4. Network connectivity5. Impact of outages6. Vendor continuity / disaster plan7. Vendor guarantee7. Service Level Agreement (SLA)8. Compensation9. Data integrity and availability10.Data restoration11.Scalability12.Changing Vendors
  16. 16. Cloud ComputingSecurity ConsiderationsSource: Department of Defence:www.dsd.gov.au/infosec/cloudsecurity.htmProtecting data fromunauthorised access1. Type of cloud computing service2. Sensitivity of data3. Legislative obligations (eg PrivacyAct, Archiving Act)4. Countries which can access the data(eg Patriots Act)5. Data Encryption6. Destruction of data7. Remote monitoring / management8. Data ownership9. Gateway technologies /certifications10.Content filters11.Security services12.User authentication13.Procurement processes
  17. 17. Why manage?• Reduce possible risks• Enables continuous improvement• Informs planning/decision making• Increases Stakeholder confidence• Incorporates int/ext factors• Identifies procedures/processes• Ensures the right infrastructureBarriers?• Lack of commitment• Lack of processes/planning• Lack of resourcing/finances• Others?Managing your Cloud Business SolutionImage: ‘Dell in the Cloud Think Tank at the Skyloft, Millbank, London’ by DELL Inc - http://www.flickr.com/photos/dellphotos/8182050295/
  18. 18. Determine Internal/External Factors &StakeholdersINTERNALFACTORSINTERNALSTAKEHOLDERSEXTERNALFACTORSEXTERNALSTAKEHOLDERS
  19. 19. SWOT Analysis – Implementing/Managing acloud business solutionSTRENGTHS OPPORTUNITIESWEAKNESSES THREATS
  20. 20. Risk Analysis
  21. 21. Likelihood vs ImpactRisk MatrixSource: Chris Toselli – Elearning & Risk
  22. 22. Critical success factors ofmanaging a cloudbusiness solution
  23. 23. Business needsImage: Cloud Accounting by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/8859144815/
  24. 24. Security / IntegrationImage: Cyber-Safety by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/8859140775//
  25. 25. Ownership / RecoveryImage: Cyber-Safety by Vanguard Visions Consulting- http://www.flickr.com/photos/77018488@N03/8859746506/
  26. 26. Vendor capability / capacityImage: Pumpkins by Vanguard Visions Consulting - http://www.flickr.com/photos/77018488@N03/8632002783/
  27. 27. AchievabilityImage: Designing Learning in the Digital Age – Melb March 2013 – Vanguard Visions Consulting: http://www.flickr.com/photos/77018488@N03/8569652009/
  28. 28. What will you investigatefurther?
  29. 29. Workshop evaluation
  30. 30. Want to know more?More info: digitalcapability.com.auRegister for eUpdates: bit.ly/digitalcapabilityFollow on:Twitter - twitter.com/digitalcapabiliFacebook - facebook.com/digitalcapabilityLinkedIn - bit.ly/DCLinkedINGoogle+ - bit.ly/DCGoogleplusPinterest - pinterest.com/vanguardvisions
  31. 31. vanguardvisionsconsulting.com.auAllison Miller0400 732 270allison@vanguardvisions.com.auvanguardvisionsconsulting.com.au

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