Presentation For<br />Stephen Cox <br />Acting Director of Financial Operations<br />National Guard Association of the US<br />
Mission Statement<br />Vanguard Printing, LLC will strive to lead the Printing Industry, through an uncompromising pursuit of excellence.<br />We will continue to build on our success, through the innovative application of advanced technology and value added service to provide our customers optimum efficiency and quality.<br />As a way of life, we will remain committed to the highest standards of integrity and honesty, to establish lasting relationships with customers.<br />We will create an environment in which our employees can reach their highest potential and strengthen their skills through progressive management, continuous training and education supporting an atmosphere of individuality, creativity and professional development.<br />Our vision will remain clear and focused as our industry evolves. We will ensure our customers’ success and meet the challenge of their changing needs, through stability, responsiveness and flexibility. We will continue to provide customers complete graphic communication solutions, today and tomorrow. <br />
Location: Ithaca, NY<br />54 Miles north west of Binghamton<br /> 56 Miles south of Syracuse<br /> Home of Cornell University<br /> 3 State colleges<br />Size: 240,000 square feet<br />Built in 1991<br /> Custom designed modern printing plant<br /> Non-union facility<br />
The “Total Solution”<br />Vanguard Printing, LLC is intent on being a leader in the special interest catalog and magazine markets. The combination of capabilities at Vanguard Printing, all under one roof, is the “Total Solution.”<br />This niche-driven focus insures that Vanguard Printing’s marketing, sales, financial and human resources are directed exclusively toward its customers and targeted prospects.<br />
Vanguard Printing, LLC Values <br /><ul><li>A culture that embraces specific rather than general solutions and thrives on deep and lasting client relationships.
Makes a business of knowing the people it sells to and the products and services they need.
Considers the customers’ lifetime value, not just the profit and loss on a few transactions.
Constantly upgrading our offerings to stay ahead of customers’ rising expectations.
Deliver a much broader and deeper level of support.
Knows that if the client does well, then we’ve done well.
Knows that the proof of their value is found only in results.
Delivers on just about any reasonable and sometimes unreasonable request.</li></li></ul><li>What unbeatable service do we provide customers?<br />Full service concept - Not many printers offer all we do - imaging services, press combinations (4, 8, 16, 24, 32), all aspects of our bindery, UV coating, single and double gate folds, tipping, polybagging, cartoning, mail list services, etc.<br />Unequaled desktop publishing expertise and leadership.<br />Flexibility in delivery schedules.<br />Excellent print quality<br />Attentive customer service and support.<br />Electronic Prepress support 24 hours a day.<br />On-site electronic prepress and file management training.<br />In-plant postal services (mail list services and postal verification, co-palletizing).<br />Whole plant ownership in customer satisfaction.<br />
Most Important Attributes at Vanguard Printing, LLC<br />Our people, their can-do attitude, and superior customer service.<br />The ease of doing business with Vanguard Printing, LLC - from estimating to delivery and invoicing.<br />Quality consciousness throughout the plant.<br />Reputation for good color reproduction.<br />Reliable production schedules and delivery dates.<br />Constant focus on our market niche – not being “all things to all people.”<br />Superior electronic prepress services with the technical expertise to solve problems for our customers and provide real solutions.<br />Proactive attitude of our employees<br />
An Assurance of Press Quality<br /><ul><li>All of our viewing booths are Munsel Grey and the lighting meets SWOP specifications of 5000 Kelvin bulbs, monitored with precise light meter timing.
All of our plates have the GATF/SWOP proofing color control bars used to check against dot gain and for control of ink densities of each color.
Densitometers are used in the pressroom, which are calibrated weekly with SWOP Hi-Lo color reference strips. These densitometers assist our pressmen with the identification and control of color density audits.
Color reproduction in the Pressroom begins with the transfer of scanned data from electronic files in prepress to the ink fountain color consoles of the presses. This procedure allows the pressman to pre-set the ink fountains to ensure a more consistent startup and eliminate costly make-ready waste and time. After final color is achieved, the new settings may be stored within the computer to be retrieved on repeat orders.
Color approvals are achieved and office copies are run with the Supervisor present. These copies are placed on a skid with the appropriate load tags and before they leave the pressroom they are fully inspected again by the Supervisor or Quality Assurance Manager.
To ensure consistent color the signatures are continuously checked and time stamped according to Vanguard Printing, LLC procedures. The Quality Assurance Manager is on call 24/7 and is available to work with all customers. </li></li></ul><li>Post-Press“…it’s not over until it’s over”<br /><ul><li>On the start up of each of our customer’s jobs, both the machine operator and supervisor review the job specifications to ensure the job’s make-ready procedures are properly followed.
Upon completion of the Make-ready and Start-up process, the machine operator and shift supervisor review and approve the first book saved. This inspection process includes verifying pagination, insert locations, accurate versions, and proper trim, just to name a few of our key quality control check points.
In addition to the operator, supervisor, and machine personnel who continually check the final product coming off the end of the line during the production process, the Bindery is required to pull “time stamps.” Time-stamps are pulled every 2,500 – 5,000 books (depending on print quantity) to ensure, and document, that a consistent quality product is continually being manufactured. Each time-stamp pulled is signed by the machine operator and supervisor guaranteeing their acceptance of Vanguard Printing’s, and the Customer’s, quality control standards.</li></li></ul><li>:Apogee Portal Web ApprovalOnline All The Time<br />Introducing Vanguard Printing’s :Apogee Portal Web Approval System, an internet based system for uploading files over a hi speed internet connection and viewing proofs using our streamproof technology. <br />Working late at night, on the weekend or on the road? No problem. :Apogee Portal is available 24/7 from any place that has an internet connection. <br />Convenience and speed to accommodate your hectic schedule. Since the system is web-based, it can accommodate multiple users from multiple locations, instantly. :Apogee Streamproof provides for quick viewing of high-res proofs and has a full set of remarking and annotation tools that allow you to collaborate with us and other users. It’s like being in the same place at the same time, without the travel time or expense. You can even view proofs from the comfort of your home.<br />:Apogee Portal - saving our customers time and money.<br />