Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Overcoming Enterprise 2.0 Hurdles
 with Social Interaction Design

9,726 views

Published on

These are the slides from Thomas Vander Wal's webinar with ThoughtFarmer presented on 13 April 2010.

Published in: Business
  • Sex in your area is here: ♥♥♥ http://bit.ly/2F90ZZC ♥♥♥
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Dating for everyone is here: ❶❶❶ http://bit.ly/2F90ZZC ❶❶❶
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Like Watching Videos? Want to get paid to do it? ★★★ http://t.cn/AieXiXbg
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD THAT BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book that can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer that is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story That Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths that Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD THAT BOOKS INTO AVAILABLE FORMAT (2019 Update) ......................................................................................................................... ......................................................................................................................... Download Full PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download Full doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download PDF EBOOK here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download EPUB Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... Download doc Ebook here { http://bit.ly/2m6jJ5M } ......................................................................................................................... ......................................................................................................................... ................................................................................................................................... eBook is an electronic version of a traditional print book that can be read by using a personal computer or by using an eBook reader. (An eBook reader can be a software application for use on a computer such as Microsoft's free Reader application, or a book-sized computer that is used solely as a reading device such as Nuvomedia's Rocket eBook.) Users can purchase an eBook on diskette or CD, but the most popular method of getting an eBook is to purchase a downloadable file of the eBook (or other reading material) from a Web site (such as Barnes and Noble) to be read from the user's computer or reading device. Generally, an eBook can be downloaded in five minutes or less ......................................................................................................................... .............. Browse by Genre Available eBooks .............................................................................................................................. Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, ......................................................................................................................... ......................................................................................................................... .....BEST SELLER FOR EBOOK RECOMMEND............................................................. ......................................................................................................................... Blowout: Corrupted Democracy, Rogue State Russia, and the Richest, Most Destructive Industry on Earth,-- The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company,-- Call Sign Chaos: Learning to Lead,-- StrengthsFinder 2.0,-- Stillness Is the Key,-- She Said: Breaking the Sexual Harassment Story That Helped Ignite a Movement,-- Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones,-- Everything Is Figureoutable,-- What It Takes: Lessons in the Pursuit of Excellence,-- Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not!,-- The Total Money Makeover: Classic Edition: A Proven Plan for Financial Fitness,-- Shut Up and Listen!: Hard Business Truths that Will Help You Succeed, ......................................................................................................................... .........................................................................................................................
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Overcoming Enterprise 2.0 Hurdles
 with Social Interaction Design

  1. Overcoming Enterprise 2.0 Hurdles with Social Interaction Design Thomas Vander Wal - InfoCloud Solutions, Inc. 13 April 2010 ThoughtFarmer Webinar
  2. Is the Intranet Solution Part of the Problem
  3. Large Portal Tools
  4. Can Not Find Anything
  5. Intranet Isn’t First Stop
  6. Employment Churn
  7. Information Across Horizontals Div 1 Div 2 Div 3 Div 4 Packaging Logistics Marketing
  8. Social Tools to Fill the Gaps
  9. The One Year Club
  10. One Year Club Lessons
  11. Facebook for the Intranet
  12. Myths of Social Tools
  13. 1 - 9 - 90
  14. Email is ~100%
  15. BBC: ~115% wiki use in 7 years
  16. Adoption Curves
  17. Expected Growth Curve
  18. Closer to Real Growth Curve
  19. People Openly Share Information
  20. Millennials Driving Need
  21. Elements of Social Software
  22. Relationships Reputation Conversation Groups Sharing Identity Object Collaboration Actions Presence
  23. Collaboration Groups Conversation Relationship Reputation Build Order Sharing Actions Presence Identity Object
  24. Collaboration Groups Traditional Groupware Conversation Relationship Reputation Build Order Sharing Actions Presence Identity Object
  25. “I don’t want to be the company idiot”
  26. Social Comfort
  27. • Social Comfort with others • Social Comfort with tools • Social Comfort with subject matter
  28. Social Reticence of a Click
  29. Faces of Perception InfoCloud Solutions, Inc. - 2008
  30. Personal
  31. Collective
  32. Community
  33. Collaborative
  34. Newbie
  35. The 4 rings of enterprise social tools
  36. Enterprise Social Tool: Components for Success Tools
  37. Enterprise Social Tool: Components for Success Capabilities Tools Interface / Ease of Use
  38. Enterprise Social Tool: Components for Success Capabilities Tools Interface / Ease of Use Intelligence & Business Needs Sociality
  39. Spheres of Sociality Everyone Collective Selective Personal
  40. Enterprise Social Tool: Components for Success Capabilities Tools Interface / Ease of Use Intelligence & Expand Use & Business Needs Increase ROI Encouraging Sociality Use Social Comfort
  41. Social Interaction Design
  42. What is Social Interaction Design People interacting with software/ services so to communicate with other people. Adrian Chan
  43. Social is an Additional Layer • Social interaction adds possibilities and complexity • Need for understanding how humans are social • Social context and needs create different obstacles from human to computer interactions
  44. 6 Things Needed for Solid Social Foundation Share
  45. Embracing Human Social Interaction Needs • Tools should get out of the way • Focus on human social interactions • Encourage use of elements that support social comfort
  46. Can Not Find Anything
  47. Ensure Clarity with Social Interactions in Services • What do features and functionality do • Who can see it • Ease of seeing others with similar interests • Personal context
  48. Social Reticence of a Click
  49. Ensure Clarity with Social Interactions in Services • What do features and functionality do • Who can see it • Ease of seeing others with similar interests • Personal context
  50. Ensure Clarity with Social Interactions in Services • What do features and functionality do • Who can see it • Ease of seeing others with similar interests • Personal context
  51. Ensure Clarity with Social Interactions in Services • What do features and functionality do • Who can see it • Ease of seeing others with similar interests • Personal context
  52. Context
  53. Understand the Psychology of Your Organization • How open is it • How does it deal with openness • What does it value and how does it reward what it values – incorporate it • How does it handle mis-steps
  54. Understand the Social Pain Points • Cultural social limitations and/or inclusive norms • Comfortable spaces with permeable walls
  55. Comfortable Spaces with Permeable Walls
  56. Map Privacy Boundaries • Cultural & regulatory differences • Organizations private areas • Legal • HR • Personal boundaries
  57. Equality of Participation • Adoption gaps are normal with any new technology • Adoption improves over time with comfort with tools & understanding its value to them • Focus on social comfort improve things more quickly
  58. Crossing the Chasm
  59. Equality of Participation • Adoption gaps are normal with any new technology • Adoption improves over time with comfort with tools & understanding its value to each person • Focus on social comfort improves things more quickly
  60. Thank You!
  61. Questions
  62. URL: http://www.thoughtfarmer.com E-mail: gordonr@thoughtfarmer.com URL: http://www.infocloudsolutions.com E-mail: thomas@infocloudsolutions.com InfoCloud Solutions, Inc. - 2010

×