UX research methods for
ubiquitous computing
valsplat | usability research

Stijn Nieuwendijk
stijn@valsplat.nl , valsplat...
lab




      2
ruimtes




                                   3
          © valsplat | usability onderzoek
5
9
10
UX not just interface…
› Keyboard
› Clicks
› Swipes…

                         20
Emphasis on:
 › Context
› Relationships
› Choices

                  21
Context of usage
 › Space
› Time


                   22
Relationships between
 › People
› Motives
› Applications & devices

                           23
How?
Solutions
 › Instruments
› Methods


                 25
http://tobii.posterous.com/eye-tracking-the-use-of-mobile-devices
Solutions
 › Instruments: not yet
› Methods


                          28
Inspiration: work of Jan Chipchase
Lo fi…
 › Diary-study
› Probing
› Shadowing
… to Hi Fi
› Video
› Screencapturing


in all combinations
Opzet




        respondent

moderator




                     “simulator”

                                   37
respondent
moderator       respondent




                             38
The usability lab
was only the beginning…
                          40
Focus research methods
for ubiquitous computing:




                        41
Focus research methods
for ubiquitous computing:
Not just interface,



                        42
Focus research methods
for ubiquitous computing:
Not just interface,
but context, relationships
and choices
              ...
The usability lab
was only the beginning…
                          44
Thank you!
stijn@valsplat.nl
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
Twab2010 UX methods For Ubiqitous Computing
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Twab2010 UX methods For Ubiqitous Computing

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Ubiquitous computing challenges the field of usability research.

How does this field and its classic user research methods evolve due to ubiquitous computing? In this presentation Stijn Nieuwendijk will provide you with insights in how the classic usability set-up is evolving and show new user experience research methods valsplat | usability onderzoek is experimenting with.

About Stijn
Stijn Nieuwendijk is a senior usability specialist and, since 2006, has been engaged in researching the whole user experience of websites at valsplat | usability onderzoek. He also gives regularly lectures and workshops at universities, graduate schools and for partners.

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Twab2010 UX methods For Ubiqitous Computing

  1. 1. UX research methods for ubiquitous computing valsplat | usability research Stijn Nieuwendijk stijn@valsplat.nl , valsplat 2010
  2. 2. lab 2
  3. 3. ruimtes 3 © valsplat | usability onderzoek
  4. 4. 5
  5. 5. 9
  6. 6. 10
  7. 7. UX not just interface… › Keyboard › Clicks › Swipes… 20
  8. 8. Emphasis on: › Context › Relationships › Choices 21
  9. 9. Context of usage › Space › Time 22
  10. 10. Relationships between › People › Motives › Applications & devices 23
  11. 11. How?
  12. 12. Solutions › Instruments › Methods 25
  13. 13. http://tobii.posterous.com/eye-tracking-the-use-of-mobile-devices
  14. 14. Solutions › Instruments: not yet › Methods 28
  15. 15. Inspiration: work of Jan Chipchase
  16. 16. Lo fi… › Diary-study › Probing › Shadowing
  17. 17. … to Hi Fi › Video › Screencapturing in all combinations
  18. 18. Opzet respondent moderator “simulator” 37
  19. 19. respondent moderator respondent 38
  20. 20. The usability lab was only the beginning… 40
  21. 21. Focus research methods for ubiquitous computing: 41
  22. 22. Focus research methods for ubiquitous computing: Not just interface, 42
  23. 23. Focus research methods for ubiquitous computing: Not just interface, but context, relationships and choices 43
  24. 24. The usability lab was only the beginning… 44
  25. 25. Thank you! stijn@valsplat.nl

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