L. Hernandez, Mountain View, 12/7/2012 Shari was superb. She provided excellent customer service. I would recommend her and Valet to all my friends. Its hard nowadays to get good customer service, but with Shari I certainly did. Thank you Shari. I love my new closet! I actually sat on the floor in the closet and had a Martini!My installation was originally scheduled for early January but I received call saying it couldbe done on December 5th. I was delighted! Kevin arrived on time and said it would take 2 hours. He finished in 2 hours and did an excellent job. Thanks Kevin! Valet absolutely exceeded my expectations. Thank you all!
J. Weingarten, San Mateo, 12/5/2012 Definitely exceeded expectations and am very happy with all aspects of the project. Larry was nothing but knowledgeable and helpful. He was patient with questionsand tweaks to the design. We would like to have a custom TV cabinet made. Not sure if Valet does this in solid wood, but would love to look into after my positive experience.
J. Hardwicke, Los Gatos, 11/16/2012 Excellent work! Small space with window element achallenge, but the design maximizes the small area we had. We are very pleased! Will use Robert again. Very, very nice installer. Quick and efficient.
K. ODonnell, Danville, 11/10/2012Jerry made the process easy from start to finish. He has impeccable attention to detail. The install crew was amazing! Next year we hope to do our master closet.
N. & J. Sheff, San Jose, 10/30/2012 We were very happy with the installers, any questions werepromptly answered, and they were very qualified with the project. both entering and clean up were great in our home. We are very pleased with the finished project. Recommendations will be adefinite give. We had help with the design that was really needed, and once the order was placed I never doubted I would love it.
D. & R. Kermin, Saratoga, 10/24/2012Excellent display in showroom really allows you to see what is available. At first, we had no interest in putting in a murphy bed. Long after we placed our initial order, we thought about a murphy bed because we remembered the displays of murphy beds in your showroom. We ended up buying onefrom you and are so happy we did. Shari was excellent - very friendly, warm and nice. Shari is extremely well-versed on all products and made great suggestions throughout the design process. Shari was always quick to call back when we left messages and made a point to come to our house to meet us when the schedule worked for us... Extremely accommodating.
J. Lieu, San Mateo, 10/22/2012 Valet and Karen did an excellent job withmy master closet. The quality of work and finish came out beyond expectations. Visiting the showroom helped me a lot todecide features and finishes and most of all a sense of feel for finishes.
L. Moore, Saratoga, 10/19/2012 Robert did a great job for us - he was attentive, proactive, and had great ideas. We really enjoyed working with him! Mark and Zoltan are simply themost professional, competent and caring installers that we could have ever hoped for.
R. Carmona, Menlo Park, 10/19/2012 Valet helped us design and install new cabinets in four closets, in less than three weeks from order to install, to our completesatisfaction. All steps of the process were simple and gratifying. Our designer Robert Gudanets was very pleasant and knowledgeable. He really listened, made great suggestions and helped us with the design. Then installation by Kevin was clean, flawless, within the agreed timeframes (2 days).
C. Ahern, Moraga, 10/19/2012Everyone involved from start to finish was incredible, including the man in the showroom, I believe it was Patrick, when I had a question concerning the file drawer. I am completely happy with my purchase. Completely exceeded my expectations. I used yourCompany 10 years ago prior to the purchase by Valet. They did an excellent job with design and installation 10 years ago, and the quality and workmanship is excellent now.
Kim D., Lafayette, 10/18/2012 We just conducted a remodel that lasted 10 months instead of the 6 that it was supposed to, so of course there were a great deal of aggravating elements to the whole process. By far, Jerry and Valet were the most superior vendor experience of our whole remodel ordeal. We designed and ordered an office system with murphy bed, entryway cabinet, and garagecabinets. We love, love, love them all. We just showcased our house to our friends after the 10 months of high stress and they were stunned by the quality of the systems. And there were a lot of "oooos" and "aaahhhs" about the murphy bed.
Margo J., San Ramon, 10/18/2012We love, love, love our custom garage cabinets. Jerry had lots of helpful design suggestions for the storage we needed. Everyone at Valet wasvery helpful and professional, from the store manager to the installers.They followed up on everything, came when they said they would, and cleaned up after themselves. Who would have thought that Id be proud to show off my garage to friends and family!
M. Horngren, Cupertino, 10/15/2012 Ward is first class. Knowledgeable, worked with us to get exactlywhat we needed. Highest recommendation. Mark and Zoltan did a terrific job. We love our new installation! Marks high standards made him insist on bringing out a different computer tray rollout because the one he brought had scratches on it. Now thats quality. Although the cost of this set up is expensive we believe it was totally worth it. Thank you.
T. Lewis, Saratoga, 9/27/2012 Valet has done all the closets in our home and some extra rooms as well and we have never been disappointed.Mark came up with great solutions for our master closet. I did not have specific ideas in mind so I needed lots of helpand he delivered a design that I did not have to edit and the result is amazing! He worked so hard and was very clean and polite.
J. Hinman, San Jose, 9/26/2012 The installers were absolutely great! They worked very hard toward getting the job completed yet listened andhappily made little changes to make us so very satisfied.They left the work area clean each day. We are so happy we chose Valet to enhance our home!
Gisela B, Mill Valley, 9/26/2012 This is the second time we have used valet custom and oursecond time with Mark Olsen. we could not have been moresatisfied with Mark Olsen, the quality of your products andthe delivery. The installation guys left everything clean and knew what they where doing. We would use Mark and Valet Custom again if needed. Thanks, Gisela B.
K. Ernst, Aptos, 9/22/2012 Once we got together, Roberts expertisewas very impressive and helpful. The guys (Markand Lou) were marvelous and fun! Any problemswere resolved quickly and appropriately. In most ways, our expectations were exceeded.
J. & M. Fox, Saratoga, 9/14/12 We truly appreciated the patient approach of the designerwho listened carefully to our desires while using his expertiseto come up with a design that totally maximized the space we had to work with. We are very, very pleased with our new entertainment center cabinet. The design, construction andultimate appearance more than met out expectations. We alsotruly appreciated the professional attention we received from all the Valet personnel associated with our project.
Dennis M., Danville, 9/8/2012 Valet Custom Cabinets is a fantastic company to work with and their service and staff is top notch. Jerry Archer helped plan our office with acustom murphy bed install - he was a real pleasure to work with. Jerry is patient and goes the extra mile to ensure that a job is done right, he personally stopped by after hours to ensure that the bed cabinet would work with our wall molding and wainscoting, measuring and marking how the paneling should be cut and where the install should go. Theinstallers, Salvador and Kevin were great as well, ensuring the install was done perfectly. Salvador also went out of his way when a part was damaged, returning the very next day between jobs to ensure the install was completed perfectly. I would highly recommend Valet to anyone looking for quality custom cabinets and specialty beds.
D. Chapski, Saratoga, 9/7/12 Karin is wonderful! We will be using Valetagain because of Karin. Her design knowledge, quick response time, and the fact that she is a pleasure to work with will ensure our repeat business! No issues ever occurred since everything was handled perfectly!
Lynn M., Saratoga, 8/28/2012 After spending the past few months doing some remodeling of our home, my husband and I decided to turn our fourth bedroom into an office/guest room/multipurpose room. I called Valet Custom Cabinets and closets and from that phone call on had the most stellar experience than any of theother contractors, vendors and workers combined. We worked with Robert to design theperfect two wall unit, including a cabinet to keep all of my gift wrapping supplies as well as a very cool drawer that pulls out and creates a long table on which to wrap gifts, do projects, etc. Robert has a great eye for detail and took all of wants/needs and created a beautiful unit complete with beveled glass cabinets, lit from within. Mark and Zoltan, who installed the unit, were professional and did an outstanding job.
J. Copaken, Los Gatos, 8/27/12 I had questions and changes throughout the process. Each person I communicated with was helpful and responsive in a way that was beyondmy general expectations for customer service in the larger universe of companies. I was amazed thatMark was able to come through on a timeline that Ihad been told by other companies was impossible.
S. Wong, Saratoga, 8/27/12 One of the cabinets in our garage was designated for golf bags. I have a very largegolf bag that did not fit into the cabinet. Ward came out and modified the cabinet and now everything fits perfectly.
Nancy M., Pleasanton, 8/27/2012 We had lived with a second bedroom which was more "junk" room than anything for several years. My neighborrecommended Valet and after checking out their showroom and meeting Jerry Archer we decided to give them a try. Jerry came to the house, measured our room, made several helpful suggestions and then went to work. Even though the room is very small (10 x 10) Jerry was able to suggest a wallbed that worked beautifully. I couldnt be more delighted with the whole process from the initial meeting with Jerry to the seamless installation process -- they were even early on the install day. We would recommend them to anyone.
P. Pollace, Saratoga, 8/16/12 Mark was great. after the initial design, I did somerevamping and he was very responsive to make the changes and suggestions to meet what I was trying to accomplish.
S. Murata, San Jose, 7/12/12 We are very happy with the design, delivery and installation of a entertainment unit. Ward did an excellentjob of listening to what we wanted and translating it into a viable design and product. Mark and Zoltan were prompt in delivering the unit and did a wonderful installation ofthe unit at our townhouse. We would have no hesitation in using your firm and staff for any future projects.
Yvonne O., Walnut Creek, 7/18/2012 I have worked with Jerry from Valet Custom Cabinets andClosets on several projects in my home. (an office and a mediacenter) I was greatly impressed by his knowledge, helpfulness through the entire projects, and attention to detail. The planning and installation went smoothly. I am pleased with the results and pleased to recommend designer, Jerry Archer.
K. Sitzmann, Pleasanton, 7/16/2012Jerry from Valet Custom Cabinets & Closets designed my garagecabinets to my needs. The plans were perfect and the installation was great with no hassle and left my garage looking like the inside of my home. Roberto, the installer was very professional and went right to work. He made sure that everything was tomy liking and was put in the proper place. Jerry Archer showed up to see if I was satisfied. Of course I was because he even included file drawers in the cabinet for old files etc. I love my new garage cabinets and also for my closet Valet did earlier. I would highly recommend this company to anyone who wants expert design and installation of any cabinet or closet.
S. Shultz, Menlo Park, 4/19/12 It was a real pleasure working with Robert. He did a fantastic jobdealing with a number of unique needs related to the design of ourcabinet units. He asked very specific questions that helped us planthe project. We would definitely work with Robert and Valet again.
M. Neil, Half Moon Bay, 3/30/12Working with Karin was sheer joy! She listens well and was ableto translate our conversations, both spoken and written, into the best design possible for my closet. Her follow-up after the installation was a much appreciated and pleasant surprise.
G. Shear, Palo Alto, 3/30/12 I hit the jackpot with having Kevin as my installer. He was so respectful of me and my house; clean, quiet, and thorough. He gladly, and very capably, took care of one little problem thatpresented itself during our final inspection. My carpenter friends are very impressed by the quality of his work.