So this is an introduction to Healthwatch. We’ll look at what Healthwatch is What it will do And we’ll look at the role for Children and Young People as volunteers
Healthwatch will give people across England a new way to engage with their local health and social care services. Everything that local Healthwatch does will bring the voice and influence of local people to the development and delivery of local services. We need Healthwatch to make as big an impact on the public as possible, particularly those who have not had their voices heard and those who suffer the poorest health and social care outcomes.
Every upper tier Local Authority has a statutory responsibility to commission a Local Healthwatch service for their area. Leicestershire County Council have confirmed that they have awarded the Healthwatch Leicestershire contract to VAL and we are awaiting official confirmation from Leicester City Council regarding their commissioning decision. (It’s VAL!) It will not just be citizens who can join Healthwatch Leicester or Healthwatch Leicestershire – organisations will be able to join as well. I’d encourage you all to ensure that your organisation signs up to become a member of local healthwatch. It’s our biggest opportunity to highlight and tackle health inequalities and we can’t afford to miss it. Other elements of the Health & Social Care Act – CCG’s - Health & Wellbeing Boards – Joint Health and Wellbeing Strategies
These are functions that have been provided by the Local Involvement Networks although the success has been limited.
These are the new functions that local Healthwatch will provide. Important not to loose sight of the aims on the previous slide – One of the key challenges will be to engage with communities and service users who are seen as “hard to reach”
One of the key differences between the LINks and Healthwatch will be the support provided by Healthwatch England. They will be able to ensure that all local Healthwatchs have the power to make a sustained, positive difference to their members.
We believe that Children have a right to be listened to on issues that affect them, yet their voices have historically been underrepresented in the planning and design of health services. Healthwatch offers an opportunity to put this right. Properly involving children and young people in planning and monitoring health services not only empowers them and develops life skills but makes for better and more efficient services.
To achieve all this – we need your help and support. This is the chance to make the biggest difference to health and social care services for children and young people. We can’t afford to get it wrong!
Healthwatch – What is it?• Healthwatch will be the new consumer champion for both health and social care services• It will exist in two distinct forms: – Local Healthwatch – Healthwatch England
Local Healthwatch – What is it?• The Health and Social Care Act 2012 sets out that local Healthwatch’s will be established in April 2013• Local Healthwatch will give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality
Local Healthwatch – What will it do?Build on existing LINk functions : Community involvement and engagement Local intelligence on commissioned services and identifying issues and gaps Reporting on local issues and collective views Working with hard to reach communities Access to existing networks and partnerships
Local Healthwatch – What will it do?New functions : Signposting and information on health and social care services Help people to access and make choices about care Equality & Diversity monitoring Escalate issues nationally through Healthwatch England
Healthwatch England• Healthwatch England will provide leadership, guidance and support to local Healthwatch organisations• Healthwatch England will be able to escalate concerns about health and social care services raised by local Healthwatch to the Care Quality Commission (CQC)• There will be a requirement for the CQC to respond to advice from Healthwatch England
Why is Local Healthwatch Important?• Healthwatch is being established to give local communities a bigger say in how health and social care services are planned, commissioned, delivered and monitored• We want to ensure that Heathwatch is able to effectively involve children and young people from the start.
How can we engage with CYP Volunteers?We need your help to engage with children and young people acrossLeicester and Leicestershire.We want to see :•Local Healthwatch effectively involving children and young people intheir work, including those who are most disadvantaged•Local Healthwatch having access to the capacity and skills to workwith children and young people•Children and young people being well represented in localHealthwatch•Local Healthwatch representatives sitting on Health and Well-beingboards being sufficiently knowledgeable to champion local childrenand young peoples views