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Quant project

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Quant project

  1. 1. PLEASE NOTEYou are not required to identify yourself and your response cannot lead to your identification.Apart from taking up some of your time, answering this questionnaire presents no risk whatsoever.Feel free to seek any clarification and ask any question regarding this project.All responses will be treated in strict confidentiality and will be used for academic research purposesonly.Your individual opinion is highly valued; therefore if possible, do not confer with others during thecompletion of the questionnaire. Thank you very much for your participation and assistance. The questionnaire should not take you more then about 5 minutes to complete. Please note that there is no right or wrong answers; a quick response is generally the most useful. Please respond to the questions by indicating on a scale from 1 to 5 where your experience lies or by ticking (X) in the boxes provided for each statement, and PLEASE ANSWER ALL THE QUESTIONS
  2. 2. SECTION 11.1 Which mess do you belong: MESS 1 (RKHS) MESS 2 (FCS)1.2 How did the meal experience meet with your expectations regarding the food? 1 2 3 4 5 FOOD HIGHLY SATISFIED NEUTRAL DISSATISFIED HIGHLY SATISFIED DISSATISFIED Presentation or Appearance Taste Nutritional Value Variety1.3 How did the meal experience meet with your expectations regarding the service? 1 2 3 4 5 SERVICE HIGHLY SATISFIED NEUTRAL DISSATISFIED HIGHLY SATISFIED DISSATISFIED Staff Friendliness Efficient Service Handling of Complaints1.4 How did the meal experience meet with your expectations regarding the Ambience? 1 2 3 4 5 AMBIENCE HIGHLY SATISFIED NEUTRAL DISSATISFIED HIGHLY SATISFIED DISSATISFIED Mess Hygiene Staff Appearance Crockery Cleanliness
  3. 3. 1.5 How often in a week do you skip the meal and go to: Particulars 1 Day 2 Days 3 Days 4 Days 5 Days 6 Days 7 Days Canteen Delhi Darbar Punjabi Dhaba SECTION 2 2.1 Gender: MALE FEMALE 2.2 Which batch do you belong: 1st Year 2nd Year Executive 2.3 Where do you live (Hometown) : ____________________2.4 Would you like to consume region-specific food: YES NO 2.5 Do you expect to be served quality region-specific food: YES NO2.6 Is your decision for the choice of mess affected by the distance of mess from the hostel: YES NO2.7 How satisfied are you with the whole meal experience offered at your current mess? HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED
  4. 4. 2.8 How do you find the present mess experience when compared with your past mess experience (If any): HIGHLY SATISFIED SATISFIED NEUTRAL DISSATISFIED HIGHLY DISSATISFIED2.9 Would you like to shift to the other mess? YES NO

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