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Technology Trends in Libraries -
      Today & Tomorrow
            By Rachel Vacek
   Web Technologies Librarian Candidate
         Lupton Library @ UTC
Overview

    •    What’s HOT now
    •    Web 2.0 and Library 2.0
    •    Examples of libraries and technologies
    •    Lasting concepts and fading tools




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What’s HOT
    •    OpenID or one-time                               •    Plugins, add-ons, & extensions
         authentication                                   •    Metasearching
    •    Open WorldCat                                    •    Faceted browsing
    •    Cell phones & texting                            •    Mashups
    •    Tagging                                          •    Online photo sharing
    •    Social bookmarking                               •    Citizen journalism
    •    Folksonomies                                     •    Social networking
    •    RSS feeds & aggregators                          •    User comments and ratings
    •    Wikis                                            •    Being connected 24/7
    •    Podcasting, screencasting,                       •    Fast delivery
         and vodcasting                                   •    Instant gratification
    •    Blogs                                            •    Widgets and gadgets
    •    Gaming & virtual realities                       •    Web applications replacing
    •    Open source ILS                                       desktop applications
    •    Custom search engines

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Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek   4
From Karen G. Schneider’s Library 2.0 Cookbook

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Concepts of Web 2.0

    •    Collaboration                                    • Radical trust
    •    Sharing                                          • Personal data
    •    Ownership                                        • Remixable
    •    Wisdom of crowds                                 • Web-based
    •    Personalization                                  • Perpetual state of
                                                            being in beta
    •    Self-expression
                                                          • Transparency
    •    Community
    •    Participation


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Library 2.0

         Any service, physical or virtual, that
         successfully reaches users, is evaluated
         frequently, and makes use of customer
         input is a Library 2.0 service. Even older,
         traditional services can be Library 2.0 if
         criteria are met.

         From “Library 2.0” by Michael E. Casey and Laura C. Savastinuk, Library
         Journal, September 1, 2006



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From Karen G. Schneider’s Library 2.0 Cookbook

Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek                                    8
The Long Tail

    • Libraries provide a lot of services, some of
      which reach users
    • Far more people do not find or receive
      library services and tools than those who
      do
    • The trick is to find ways of reaching both
      groups

    Chris Anderson, editor-in-chief of Wired, coined the phrase “the long tail”




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Can libraries do these things?

                                                YES!
                            Libraries should build,
                      engage, innovate, and participate
                          in Web 2.0 technologies,
                           especially if they foster
                        community and collaboration.

                Libraries MUST meet user expectations
                    if they want to continue to exist.

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Concepts vs. Technologies
    • Don’t implement a technology for technology’s
      sake
    • Library 2.0 is more about the concepts, not just
      the emerging technologies
    • The concepts are what will endure over time, not
      necessarily a specific piece of software or online
      application
    • It’s the human aspect – the users that are
      important
    • Technology is just a tool for helping people
      interact with one another

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Excerpts from Karen Schneider’s
         “The User Is Not Broken: A meme
            masquerading as a manifesto”
    •    All technologies evolve and die.
    •    You are not a format. You are a service.
    •    The OPAC is not the sun. The user is the sun.
    •    The user is not broken.
    •    You cannot change the user, but you can transform the user
         experience to meet the user.
    •    Meet people where they are - not where you want them to be.
    •    The user is not "remote." You, the librarian, are remote, and it is
         your job to close that gap.
    •    Most of your most passionate users will never meet you face to face.
    •    Most of your most alienated users will never meet you face to face.

         http://freerangelibrarian.com/2006/06/the_user_is_not_broken_a_meme.php


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So keeping these things in mind…




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Social Software & Networking

    • Allows people to build communities from
      the ground up
    • Enables collaboration in real time
    • Encourages networking with both peers
      and users




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RSS Feeds & Aggregators

    • RSS is a text-based format, a type of XML
    • It’s information repackaged by provider or
      creator to give the user more control over
      delivery
    • Can be web-based or client-side as well as stuck
      in browsers or email clients
    • Free, relatively inexpensive, or enterprise
    • Most blogs and most major information
      resources can syndicate a feed you can
      subscribe to

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General Sharing of Information




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Blogs

    •    Have posts organized chronologically by date
    •    Self-archive by date
    •    Use a permalink for each individual post
    •    Most have RSS feeds that syndicate the content
    •    Benefits:
          – Can humanize your library
          – Communicate and interact with users and your
            colleagues in new ways
          – Allows you to focus on content, not process
          – Can update from anywhere


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Tagging
    • Term given to a piece of information (like a picture,
      article, or video clip), thus describing the item and
      enabling a keyword-based classification
    • Folksonomy vs. taxonomoy
    • Examples
          –   del.icio.us - A social bookmarking site
          –   Flickr – Tag the images you upload
          –   Gmail – can use tags (labels) to help classify your email
          –   Technorati - A blog search engine
          –   Last.fm - A social music website and wiki that allows users to tag
              artists, albums and tracks




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Tagging on the rise

         A December 2006 survey by the Pew
         Internet & American Life Project found that
         28% of internet users - and 7% on any
         typical day - have tagged or categorized
         online content such as photos, news
         stories or blog posts.




Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek   34
Cell Phones & Smart Phones




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Instant Messaging




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Wikis & Online Collaboration

    • A wiki is a website anyone can edit with
      little knowledge of markup
    • Allows for collaboration and sharing of
      information




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Photo Sharing




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Video Sharing




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OPAC & ILS

    • Open Source ILS
          – Koha
          – Evergreen PINES
    • Other alternatives
          – Endeca
          – Primo (ExLibris)
          – Encore (Innovative Interfaces)



Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek   43
What libraries will look like…

    • Web 2.0 concepts will carry on, but the
      technologies will change
    • More mashups
    • More open source
    • More customization and personalization
    • More social interaction
    • More interaction with virtual worlds


Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek   44
Specific examples of other
                       emerging technologies
    •    Drupal – a free software package that allows an individual or a community
         of users to easily publish, manage and organize a wide variety of content on
         a website

    •    OpenID - open, decentralized, free framework for user-centric digital identity

    •    AJAX (Asynchronous JavaScript and XML) - a web development technique
         for creating interactive websites
          – Pages feel more responsive by exchanging small amounts of data with the
            server behind the scenes, so that the entire web page does not have to be
            reloaded each time the user requests a change.
          – Increase the web page's interactivity, speed, and usability

    •    Ruby on Rails - a web application framework that aims to increase the
         speed and ease with which database-driven websites can be created and
         offers skeleton code frameworks from the outset




Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek                        45
More Examples
    • OPML (Outline Processor Markup Language) - a
      collection of RSS feeds can be shared by an OPML file
      and imported by others into their RSS
      readers/aggregators
          – Great way to create reading or additional resource lists for
            classes
          – Can share the feeds you use to keep current with your
            colleagues

    • Architectures of Collaboration - a type of network where
      web services and the integration between these tools
      work together to provide a consistent and reliable
      communication flow
          – Collaboration isn’t just between users - it needs to happen on the
            backend between systems as well


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Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek   53
It’s all about the user.
    • The user helps determine what technologies are relevant
    • How do we find out what users need?
          – Ask them
          – Watch them
          – Surveys
                • Conduct local surveys
                • Look at reports from Educause, Pew, etc.
          – Look at traffic patterns on web servers
          – Weblog analysis
          – Give them the tools and let them build what they need
            themselves
          – Capitalize on the ubiquitous nature of open source



Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek   54
Thanks!
                            Current Contact Information:
                                  Rachel E. Vacek
             Electronic Resources Librarian and Technology Coordinator
                  Walker Management Library, Vanderbilt University
                         rachel.vacek@owen.vanderbilt.edu
                                   615-322-3818
                                 AIM: vacekrae1976
                                  Yahoo!: vacekrae



Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek       55

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Technology Trends in Libraries - Today & Tomorrow

  • 1. Technology Trends in Libraries - Today & Tomorrow By Rachel Vacek Web Technologies Librarian Candidate Lupton Library @ UTC
  • 2. Overview • What’s HOT now • Web 2.0 and Library 2.0 • Examples of libraries and technologies • Lasting concepts and fading tools Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 2
  • 3. What’s HOT • OpenID or one-time • Plugins, add-ons, & extensions authentication • Metasearching • Open WorldCat • Faceted browsing • Cell phones & texting • Mashups • Tagging • Online photo sharing • Social bookmarking • Citizen journalism • Folksonomies • Social networking • RSS feeds & aggregators • User comments and ratings • Wikis • Being connected 24/7 • Podcasting, screencasting, • Fast delivery and vodcasting • Instant gratification • Blogs • Widgets and gadgets • Gaming & virtual realities • Web applications replacing • Open source ILS desktop applications • Custom search engines Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 3
  • 4. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 4
  • 5. From Karen G. Schneider’s Library 2.0 Cookbook Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 5
  • 6. Concepts of Web 2.0 • Collaboration • Radical trust • Sharing • Personal data • Ownership • Remixable • Wisdom of crowds • Web-based • Personalization • Perpetual state of being in beta • Self-expression • Transparency • Community • Participation Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 6
  • 7. Library 2.0 Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service. Even older, traditional services can be Library 2.0 if criteria are met. From “Library 2.0” by Michael E. Casey and Laura C. Savastinuk, Library Journal, September 1, 2006 Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 7
  • 8. From Karen G. Schneider’s Library 2.0 Cookbook Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 8
  • 9. The Long Tail • Libraries provide a lot of services, some of which reach users • Far more people do not find or receive library services and tools than those who do • The trick is to find ways of reaching both groups Chris Anderson, editor-in-chief of Wired, coined the phrase “the long tail” Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 9
  • 10. Can libraries do these things? YES! Libraries should build, engage, innovate, and participate in Web 2.0 technologies, especially if they foster community and collaboration. Libraries MUST meet user expectations if they want to continue to exist. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 10
  • 11. Concepts vs. Technologies • Don’t implement a technology for technology’s sake • Library 2.0 is more about the concepts, not just the emerging technologies • The concepts are what will endure over time, not necessarily a specific piece of software or online application • It’s the human aspect – the users that are important • Technology is just a tool for helping people interact with one another Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 11
  • 12. Excerpts from Karen Schneider’s “The User Is Not Broken: A meme masquerading as a manifesto” • All technologies evolve and die. • You are not a format. You are a service. • The OPAC is not the sun. The user is the sun. • The user is not broken. • You cannot change the user, but you can transform the user experience to meet the user. • Meet people where they are - not where you want them to be. • The user is not "remote." You, the librarian, are remote, and it is your job to close that gap. • Most of your most passionate users will never meet you face to face. • Most of your most alienated users will never meet you face to face. http://freerangelibrarian.com/2006/06/the_user_is_not_broken_a_meme.php Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 12
  • 13. So keeping these things in mind… Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 13
  • 14. Social Software & Networking • Allows people to build communities from the ground up • Enables collaboration in real time • Encourages networking with both peers and users Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 14
  • 15. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 15
  • 16. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 16
  • 17. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 17
  • 18. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 18
  • 19. RSS Feeds & Aggregators • RSS is a text-based format, a type of XML • It’s information repackaged by provider or creator to give the user more control over delivery • Can be web-based or client-side as well as stuck in browsers or email clients • Free, relatively inexpensive, or enterprise • Most blogs and most major information resources can syndicate a feed you can subscribe to Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 19
  • 20. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 20
  • 21. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 21
  • 22. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 22
  • 23. General Sharing of Information Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 23
  • 24. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 24
  • 25. Blogs • Have posts organized chronologically by date • Self-archive by date • Use a permalink for each individual post • Most have RSS feeds that syndicate the content • Benefits: – Can humanize your library – Communicate and interact with users and your colleagues in new ways – Allows you to focus on content, not process – Can update from anywhere Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 25
  • 26. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 26
  • 27. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 27
  • 28. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 28
  • 29. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 29
  • 30. Tagging • Term given to a piece of information (like a picture, article, or video clip), thus describing the item and enabling a keyword-based classification • Folksonomy vs. taxonomoy • Examples – del.icio.us - A social bookmarking site – Flickr – Tag the images you upload – Gmail – can use tags (labels) to help classify your email – Technorati - A blog search engine – Last.fm - A social music website and wiki that allows users to tag artists, albums and tracks Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 30
  • 31. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 31
  • 32. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 32
  • 33. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 33
  • 34. Tagging on the rise A December 2006 survey by the Pew Internet & American Life Project found that 28% of internet users - and 7% on any typical day - have tagged or categorized online content such as photos, news stories or blog posts. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 34
  • 35. Cell Phones & Smart Phones Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 35
  • 36. Instant Messaging Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 36
  • 37. Wikis & Online Collaboration • A wiki is a website anyone can edit with little knowledge of markup • Allows for collaboration and sharing of information Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 37
  • 38. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 38
  • 39. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 39
  • 40. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 40
  • 41. Photo Sharing Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 41
  • 42. Video Sharing Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 42
  • 43. OPAC & ILS • Open Source ILS – Koha – Evergreen PINES • Other alternatives – Endeca – Primo (ExLibris) – Encore (Innovative Interfaces) Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 43
  • 44. What libraries will look like… • Web 2.0 concepts will carry on, but the technologies will change • More mashups • More open source • More customization and personalization • More social interaction • More interaction with virtual worlds Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 44
  • 45. Specific examples of other emerging technologies • Drupal – a free software package that allows an individual or a community of users to easily publish, manage and organize a wide variety of content on a website • OpenID - open, decentralized, free framework for user-centric digital identity • AJAX (Asynchronous JavaScript and XML) - a web development technique for creating interactive websites – Pages feel more responsive by exchanging small amounts of data with the server behind the scenes, so that the entire web page does not have to be reloaded each time the user requests a change. – Increase the web page's interactivity, speed, and usability • Ruby on Rails - a web application framework that aims to increase the speed and ease with which database-driven websites can be created and offers skeleton code frameworks from the outset Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 45
  • 46. More Examples • OPML (Outline Processor Markup Language) - a collection of RSS feeds can be shared by an OPML file and imported by others into their RSS readers/aggregators – Great way to create reading or additional resource lists for classes – Can share the feeds you use to keep current with your colleagues • Architectures of Collaboration - a type of network where web services and the integration between these tools work together to provide a consistent and reliable communication flow – Collaboration isn’t just between users - it needs to happen on the backend between systems as well Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 46
  • 47. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 47
  • 48. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 48
  • 49. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 49
  • 50. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 50
  • 51. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 51
  • 52. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 52
  • 53. Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 53
  • 54. It’s all about the user. • The user helps determine what technologies are relevant • How do we find out what users need? – Ask them – Watch them – Surveys • Conduct local surveys • Look at reports from Educause, Pew, etc. – Look at traffic patterns on web servers – Weblog analysis – Give them the tools and let them build what they need themselves – Capitalize on the ubiquitous nature of open source Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 54
  • 55. Thanks! Current Contact Information: Rachel E. Vacek Electronic Resources Librarian and Technology Coordinator Walker Management Library, Vanderbilt University rachel.vacek@owen.vanderbilt.edu 615-322-3818 AIM: vacekrae1976 Yahoo!: vacekrae Technology Trends in Libraries – Today & Tomorrow, by Rachel Vacek 55