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I participated in a Library Journal webcast on September 27, 2017, along with New York University’s Iris Bierlein and Emerald Publishing’s Kat Palmer, called “Smoothing the Path of the Research Journey: Designing for User Experience Excellence in Academic Libraries.”
This presentation is 1 of 3 presentations from that webcast.
Abstract: Leading scholars and librarians have used assessment techniques from personas to eye tracking to pin down just what are the best practices in user experience design for academic libraries. But different campuses have different needs, and as technology changes–and user expectations evolve in response–great UX remains a moving target. This webinar will cover the essential UX tools to designing an excellent experience for your own unique users–and share some key takeaways from sponsor Emerald’s own research.