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Workshop #3: Sketching Collaboratively by Praneet Koppula

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UX design is not a job to be done in silos anymore, designers are tasked with guiding the teams they work with to make better choices for the sake of the users. They need to work collaboratively with stakeholders/team members to integrate and understand business requirements and technology feasibility while advocating for the user. Time has come to repurpose some of the core UXers’ tools and methods for a collaborative and lean environment to build a shared understanding and work towards common product goals.

In this workshop, you will be introduced to collaborative sketching exercises. You will learn how to run such exercises to ideate, develop and iterate on possible design solutions with the development and management teams they work with.

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Workshop #3: Sketching Collaboratively by Praneet Koppula

  1. 1. Currently… UX Manager Previously… User Researcher, Ethnographer, UX Consultant, Service Designer, Product Designer, Customer Experience Specialist @ HFI, GrameenPhone, Samsung, Stanford, Startups… @mphaxise mphaxise Introductions
  2. 2. Expectations
  3. 3. Agenda Exercise 1 Sketching Break 10:45am – 11:00am Exercise 2 Wrap up
  4. 4. Exercise 1
  5. 5. Exercise 1 Each one gets a sheet When I say start… Fill up as many circles as possible in a minute
  6. 6. Exercise 1 Each one gets a sheet When I say start… Fill up as many circles as possible in a minute
  7. 7. Exercise 1 When I say share… Pass your sheet to the person sitting on the right You get a minute again to see and fill more circles
  8. 8. Exercise 1 We will continue until a full circle is completed
  9. 9. Exercise 1 • Each one gets a sheet • When I say start… • Fill up as many circles as possible in a minute • When I say share… • Give your sheet to the person sitting on the right to you • Continue to fill circles • ………. • Until a full circle is complete
  10. 10. Exercise 1 : Discussion • How did it go? • Did you draw outside the circle? • Did anyone use more than one circle to form objects? • Did anyone label their objects? • How did your ideas evolve over each round?
  11. 11. Exercise 1 : Discussion • How did it go? • Did you draw outside the circle? • Did anyone use more than one circle to form objects? • Did anyone label their objects? • How did your ideas evolve over each round?
  12. 12. Exercise 1 : Discussion • How did it go? • Did you draw outside the circle? • Did anyone use more than one circle to form objects? • Did anyone label their objects? • How did your ideas evolve over each round?
  13. 13. Exercise 1 : Discussion • How did it go? • Did you draw outside the circle? • Did anyone use more than one circle to form objects? • Did anyone label their objects? • How did your ideas evolve over each round?
  14. 14. Exercise 1 : Discussion • How did it go? • Did you draw outside the circle? • Did anyone use more than one circle to form objects? • Did anyone label their objects? • How did your ideas evolve over each round?
  15. 15. Early sketch of an idea that became…
  16. 16. Twitter March 2006 June 2006 And now…
  17. 17. Twitter March 2006 “[This sketch] has very special significance – it's hanging in the office somewhere with one other page. Whenever I'm thinking about something, I really like to take out the yellow notepad and get it down.” – Jack Dorsey, Twitter & Square
  18. 18. Why Sketch? • Enable communication • Make abstract concepts concrete • Iterate on ideas • Ensure recollection • Humanize ideas • Jumpstart collaboration
  19. 19. Why Sketch? • Enable communication • Make abstract concepts concrete • Iterate on ideas • Ensure recollection • Humanize ideas • Jumpstart collaboration
  20. 20. Sketching, else where “We sit around, stand around those tables and we draw. We still draw. … We would draw and we would make lots of models.” - Jonathan Ive
  21. 21. Sketching isn’t • Difficult • Drawing • Only for designers
  22. 22. Sketching, else where “There are techniques and processes whereby we can put experience front and centre in design. My belief is that the basis for doing so lies in extending the traditional practice of sketching.” -Bill Buxton
  23. 23. Attribute of a Sketch • Quick • Disposable • Plentiful • Minimal details • Appropriate degree of refinement • Suggest & explore rather than confirm
  24. 24. Sketching: Basic Shapes
  25. 25. Sketching Techniques : Combine the basic shapes
  26. 26. Sketching Techniques: Line Thickness Increasing the weight of the lines to give emphasis to parts of the design.
  27. 27. Sketching Techniques: Size Draw attention to parts of your sketch by drawing elements with varying size.
  28. 28. Sketching Techniques: Shading Shading an area can draw attention away from it. De- emphasize part of the sketch.
  29. 29. Sketching Techniques: Selective Detail To save time, just fill in details for the important bits. Shows what’s important.
  30. 30. Sketching Techniques: Isolation Only sketch certain areas leaving the rest fuzzy.
  31. 31. Sketching Techniques: Depth Use shading to add depth and perspective to make clickable widgets
  32. 32. Sketching Techniques: Notes Don’t hesitate to mix text with your sketches to explain what’s going on
  33. 33. Collaborative Sketching… • Rooted in Design Studio Methodology • Grew out of industrial design and architecture • Jim Ungar, Jeff White, Will Evans, Todd Zaki Warfel, many others…
  34. 34. Why Collaborative Sketching workshop… • Communicate ideas effectivity • Capture assumptions • Bring out differences in ideas/thoughts/vision • Move faster • Generate more ideas, refine faster • Diversity of experience and expertise
  35. 35. Process • Setup and ice breaker exercise • Sketch • Share • Iterate on sketches and share for a complete circle • Vote to Prioritize • Discuss and add notes Repeat one more round of Sketch (Optional)
  36. 36. Process : Setup and Ice breaker • Set agenda/purpose • Bring use cases/user stories/insights/personas/usability test results • You are defining the problem, not giving solutions • What is the purpose? In scope/out of scope • What features are necessary? In what priority? • Who is the audience? • Team doing sketching for the first time? • Ice Breaker Exercise
  37. 37. Process : Sketch • Sketch silently • Limit the time – 5/15 mins • Sketch as much as possible, as many different ideas as possible • Don’t worry about mistakes or straight lines • Emphasis on quantity over quality
  38. 38. Process : Share • Give your sketches to the person sitting next to you • Review the sketches silently… • Do you see something interesting?
  39. 39. Process : Iterate Sketches • Start sketching again • Maybe you have a new idea • Maybe you want to build up on an idea • Maybe there is something that can be done better • Repeat sketching and sharing until one full round
  40. 40. Process: Vote to prioritize • Put up all the sketches on a wall/pin board • Let everyone review the sketches silently • Vote : dot voting, limit votes
  41. 41. Process: Discuss and add notes • Start discussing trends • Is there a clear winner? • Are there multiple directions/different solutions? • Are there ideas that did not get voted up but have potential? • Add notes to the sketches using post-its
  42. 42. Exercise time again…
  43. 43. You all work for accuweather.com You are going to generate ideas/concepts on defining a social experience on the Accuweather mobile app A mobile app for - Local weather - Alerts - Forecast
  44. 44. Exercise 2 : Design Social Experiences for a Weather App In teams, sketch your ideas for accuweather app 1. Setup, talk about who the users are, what kind of features belong here (10 mins) 2. Sketch your ideas silently (10 mins) 3. Share 4. Sketch again (5 mins).. Go full circle 5. Put up the sketches for everyone to see (5 mins) 6. Vote (10 mins) 7. Discuss and add notes (15 mins) 8. Sketch once more, incorporating what you just learnt (10 mins)
  45. 45. Exercise 2 : Design Social Experiences for a Weather App Step 1: Setup 10 minutes You are defining the problem, not giving solutions • What is the purpose? In scope/out of scope • What features are necessary? In what priority? • Who is the audience? • Goal: Define your use case/scenario
  46. 46. Exercise 2 : Design Social Experiences for a Weather App Step 2: Sketch 10 minutes • Solution mode • Sketch silently • Sketch as much as possible, as many different ideas as possible • Don’t worry about mistakes or straight lines • Emphasis on quantity over quality
  47. 47. Exercise 2 : Design Social Experiences for a Weather App Step 3: Share 2 minutes • Give your sketches to the person sitting next to you • Review the sketches silently… • Do you see something interesting?
  48. 48. Exercise 2 : Design Social Experiences for a Weather App Step 4: Sketch 5 minutes • Solution mode • Sketch silently • Build on top of ideas you saw vs new ideas with new inspiration
  49. 49. Exercise 2 : Design Social Experiences for a Weather App Step 5: Share 2 minutes • Give your sketches to the person sitting next to you • Review the sketches silently… • Do you see something interesting?
  50. 50. Exercise 2 : Design Social Experiences for a Weather App Step 6: Sketch 5 minutes • Solution mode • Sketch silently • Build on top of ideas you saw vs new ideas with new inspiration
  51. 51. Exercise 2 : Design Social Experiences for a Weather App Step 7: Share 2 minutes • Give your sketches to the person sitting next to you • Review the sketches silently… • Do you see something interesting?
  52. 52. Exercise 2 : Design Social Experiences for a Weather App Step 8: Sketch 5 minutes • Solution mode • Sketch silently • Build on top of ideas you saw vs new ideas with new inspiration
  53. 53. Exercise 2 : Design Social Experiences for a Weather App Step 9: Put up the sketches 5 minutes
  54. 54. Exercise 2 : Design Social Experiences for a Weather App Step 10: Dot voting 10 minutes • You are given dot stickers, see all the sketches and place your votes on the top 5 ideas
  55. 55. Exercise 2 : Design Social Experiences for a Weather App Step 11: Discuss and add notes 15 minutes • Start discussing trends • Is there a clear winner? • What do you like? • What do you not like? • Are there ideas that can be eliminated? • Are there multiple directions/different solutions? • Are there ideas that did not get voted up but have potential? • Add notes to the sketches using post-its
  56. 56. Exercise 2 : Design Social Experiences for a Weather App Step 12: Sketch again 10 minutes • Solution mode • Sketch silently • Sketch as much as possible, as many different ideas as possible • Incorporate what you just learnt
  57. 57. Post workshop • Take pictures of all/prioritised sketches • Make sure these are available to all the members (wiki/SharePoint/Dropbox…) • Setup a follow –up meeting to talk next steps • If there is consensus, wireframe/prototype to move forward • Usability test with prototypes?
  58. 58. In the trenches Afraid of sketching Want to talk about only one idea Dominating personalities Anything else?
  59. 59. Variations of the method Sketch & Pitch Sketch in groups of 2/3 Sketch in two groups Sketch on whiteboards
  60. 60. Wrap up! Plusses Deltas

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