Working together to
develop beautiful user
experiences
Jason Mesut, Will Bloor, Phil Hawksworth from The Team




        ...
The most important
aspect of delivering the
best user experiences


                           2
3
Blame   Time   Collaboration




                               4
Blame



http://www.flickr.com/photos/twatson/3168755758/



                                                   5
6
7
GOD

      8
Designers as stylists




http://www.flickr.com/photos/myoldpostcards/



                                               9
10
11
Over-promising and under-delivering




                                      12
Poorly thought-through deliverables




                                      13
Time




       14
management

             15
creative process

                   16
craft at each stage

                  17
iterations

             18
sign off

           19
please don’t
screw it up

               20
craft?

         21
balance

          22
compromises

              23
more time
    v
right time
             24
Collaboration




                25
all in one

             26
insights

           27
experts need
more expertise

                 28
osmosis

          29
coordination

               30
contact

          31
avoid the
echo chamber

               32
argue & respect

                  33
Form
               Visual design
                Make it look right


                                                   ...
And try to follow some principles
1. Get over arguments quickly, and move on
2. Make the right time for each other
3. Reco...
1o top tips

              36
1. Get others involved early




                               37
1. Get others involved early




                               38
2. Sketch together




                     39
2. Sketch together




                     40
2. Sketch together




                     41
3. Feed back on each other regularly




• Not just every 6 months
• Praise
• Criticise constructively



                ...
4. Put work in progress up on display




                                        43
5. Meet for regular standups




                               44
6. Share links




                 45
7. Involve others in user research




                                     46
8. Keep up with what colleagues are doing




                                            47
9. Eat, drink and team build together




                                        48
10. Quality outputs




                      49
10. Right level of detail




                            50
10 top tips
1.   Get others involved earlier
2.   Sketch together
3.   Feed back on each other regularly
4.   Put work in ...
A little exercise
All stand please



                       52
And repeat after me…




                       53
Our client who
have the cash



                 54
Hallowed be
thy challenge



                55
Thy solution come




                    56
Thy will be done




                   57
Through technology
  as it is in design



                       58
Give us this day our
positive user experiences



                            59
And forgive us
our tantrums



                 60
As we forgive those
who argue with us



                      61
And lead us
not into blame



                 62
By working together to
develop beautiful user
     experiences


                         63
For thine is the kingdom,
   the power and the
        deadline


                            64
Forever and ever




                   65
Amen breaks




              66
Thank you,
please sit down



                  67
A prayer for our digital faith
Our client who have the budget/cash,
  hallowed be thy challenge
  Thy solution come.
  Thy...
dConstruct card




                  69
What makes a great digital team?

“A desire to give control over
something to a colleague who
can make it bigger, better, ...
Questions?



             71
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Jason Mesut: Working together to develop beautiful user experiences

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Jason Mesut, his fellow Creative Director, Will Bloor, and fellow Technical Director, Phil Hawksworth discuss the aspirations and challenges of user experience specialists working together in harmony with designers and developers in order to deliver beautiful and effective user design solutions.

Published in: Technology

Jason Mesut: Working together to develop beautiful user experiences

  1. 1. Working together to develop beautiful user experiences Jason Mesut, Will Bloor, Phil Hawksworth from The Team 1
  2. 2. The most important aspect of delivering the best user experiences 2
  3. 3. 3
  4. 4. Blame Time Collaboration 4
  5. 5. Blame http://www.flickr.com/photos/twatson/3168755758/ 5
  6. 6. 6
  7. 7. 7
  8. 8. GOD 8
  9. 9. Designers as stylists http://www.flickr.com/photos/myoldpostcards/ 9
  10. 10. 10
  11. 11. 11
  12. 12. Over-promising and under-delivering 12
  13. 13. Poorly thought-through deliverables 13
  14. 14. Time 14
  15. 15. management 15
  16. 16. creative process 16
  17. 17. craft at each stage 17
  18. 18. iterations 18
  19. 19. sign off 19
  20. 20. please don’t screw it up 20
  21. 21. craft? 21
  22. 22. balance 22
  23. 23. compromises 23
  24. 24. more time v right time 24
  25. 25. Collaboration 25
  26. 26. all in one 26
  27. 27. insights 27
  28. 28. experts need more expertise 28
  29. 29. osmosis 29
  30. 30. coordination 30
  31. 31. contact 31
  32. 32. avoid the echo chamber 32
  33. 33. argue & respect 33
  34. 34. Form Visual design Make it look right The best user experience Fit Function Architecture Development Make it feel right Make it work right Business analyst 34
  35. 35. And try to follow some principles 1. Get over arguments quickly, and move on 2. Make the right time for each other 3. Recognise that we are all designers 4. Get what you need from others, give others what they need from you 5. Share the blame and the fame 6. Learn from each other 7. Care for each other 35
  36. 36. 1o top tips 36
  37. 37. 1. Get others involved early 37
  38. 38. 1. Get others involved early 38
  39. 39. 2. Sketch together 39
  40. 40. 2. Sketch together 40
  41. 41. 2. Sketch together 41
  42. 42. 3. Feed back on each other regularly • Not just every 6 months • Praise • Criticise constructively 42
  43. 43. 4. Put work in progress up on display 43
  44. 44. 5. Meet for regular standups 44
  45. 45. 6. Share links 45
  46. 46. 7. Involve others in user research 46
  47. 47. 8. Keep up with what colleagues are doing 47
  48. 48. 9. Eat, drink and team build together 48
  49. 49. 10. Quality outputs 49
  50. 50. 10. Right level of detail 50
  51. 51. 10 top tips 1. Get others involved earlier 2. Sketch together 3. Feed back on each other regularly 4. Put work in progress up on display 5. Meet for regular stand-ups throughout a project 6. Share links 7. Involve others in user research 8. Keep up with what your colleagues are doing 9. Eat, drink and teambuild together 10. Deliver quality outputs with the right level of care, detail and polish 51
  52. 52. A little exercise All stand please 52
  53. 53. And repeat after me… 53
  54. 54. Our client who have the cash 54
  55. 55. Hallowed be thy challenge 55
  56. 56. Thy solution come 56
  57. 57. Thy will be done 57
  58. 58. Through technology as it is in design 58
  59. 59. Give us this day our positive user experiences 59
  60. 60. And forgive us our tantrums 60
  61. 61. As we forgive those who argue with us 61
  62. 62. And lead us not into blame 62
  63. 63. By working together to develop beautiful user experiences 63
  64. 64. For thine is the kingdom, the power and the deadline 64
  65. 65. Forever and ever 65
  66. 66. Amen breaks 66
  67. 67. Thank you, please sit down 67
  68. 68. A prayer for our digital faith Our client who have the budget/cash, hallowed be thy challenge Thy solution come. Thy will be done through technology as it is in design. Give us this day our essential user experience, and forgive us our tantrums/mistakes, as we forgive those who disagree/make mistakes against/with us, and lead us not into blame, by delivering great products through collaborative working For thine is the kingdom, the power and the deadline, forever and forever Amen breaks 68
  69. 69. dConstruct card 69
  70. 70. What makes a great digital team? “A desire to give control over something to a colleague who can make it bigger, better, more beautiful” Nic Ford, BBC at dConstruct 09 70
  71. 71. Questions? 71

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