creating a new world




We help you generate 8% extra margins using artificial agents


                                  ...
We deliver
 automated agents
to take care of your
   customer care
Customer care
           Sales advisor
                                                                           Consulta...
How does it help you?
Positive benefit of $10 per
               successful marketing chat
                 *Source : Forrester research




    ...
Positive benefit of $20 per
                                 successful customer service
                                  ...
Positive benefit of $100
                per successful sales
                     conversion*
                *Source : Fo...
•Measure actual customer satisfaction by monitoring
each customer interaction
•Enable product and process discovery based ...
All the while helping your human
customer care channel to focus on
     critical customer problems
In total, we can add an
 extra $60 million for a
 billion dollar company
         each year
We can help you achieve the same
We can help you achieve the same




      Want to know more?
       Call +91 9880017433
   or email : sales@vimagino.com
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Revolutionizing customer care by automation

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How we can help you add $60 mn to your bottomline by automating customer care, while at the same time increasing customer satisfaction.

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Revolutionizing customer care by automation

  1. 1. creating a new world We help you generate 8% extra margins using artificial agents Presented by Umakant Soni CEO Vimagino usoni@vimagino.com *Patent ,Trademark and service mark applied for www.vimagino.com All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.
  2. 2. We deliver automated agents to take care of your customer care
  3. 3. Customer care Sales advisor Consultant Click for Live help Research Site consultant consultant All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.
  4. 4. How does it help you?
  5. 5. Positive benefit of $10 per successful marketing chat *Source : Forrester research Reduce cost of Add to the top line acquiring customers by as much as 80% • Creating additional positive impressions that move a prospect through the sales cycle. •Resolving customer issues and objections immediately
  6. 6. Positive benefit of $20 per successful customer service chat* *Source : Forrester research Add to the bottom line •Drive more interactions towards self help using automated agents that interactively help solve 70% of customer’s problems • Showing customers where to find information, potentially avoiding future calls Reduce your support cost by a factor of 10
  7. 7. Positive benefit of $100 per successful sales conversion* *Source : Forrester research Add to the top line • Recovering customers before they abandon a transaction. • Assisting in the order and form completion. • Creating up sell/cross-sell opportunities. Close sales more than twice the number of times all the while doubling the sale size
  8. 8. •Measure actual customer satisfaction by monitoring each customer interaction •Enable product and process discovery based on customer insights.
  9. 9. All the while helping your human customer care channel to focus on critical customer problems
  10. 10. In total, we can add an extra $60 million for a billion dollar company each year
  11. 11. We can help you achieve the same
  12. 12. We can help you achieve the same Want to know more? Call +91 9880017433 or email : sales@vimagino.com

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