Klaus-Dieter Hinck
Usability Analyst and Consultant
expert-review@formulartest.de




Summary

My abilities, knowledge, ex...
Experience

Researcher & Analyst at Potential Network-Projects: Usability, Pricecomparison, Social
Networks, Game Event, …...
Development of Usability-Ideas at Usability Screenshot Discussion

August 2007 - Present (1 year 11 months)
 ..... discuss...
Usability Analyst at Chess Club Berlin – Tempelhof

October 2007 - October 2007
 ..... analysing the chess club website an...
..... helping on different work-fields, also education related
 ..... cross-denominational work with different christians ...
..... getting impact in online marketing & shop structures or lacks
 ..... recommendations for the community (too late at ...
Recommendations: 9 (+) people have recommended Klaus-Dieter Hinck
(please discuss, review and see more directly on Linked ...
We highly recommend Mr. Hinck for heuristic usability reviews. We also expect him to do a good
job in other usability sect...
Please get more and more detailed recommendations on Linked In in my Slideshare-Presentations
and I may the more detailed ...
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PDF: Resume Klaus Dieter Hinck (with picture, build on Linked In)

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PDF: Resume Klaus Dieter Hinck (with picture, build on Linked In)

  1. 1. Klaus-Dieter Hinck Usability Analyst and Consultant expert-review@formulartest.de Summary My abilities, knowledge, experience: Usability site-reviews Usability implementation & transfer & workflow discussion Rresearch & comparing competitors solutions Development and test of benchmark & criterias & approaches Different usability tests Economic reviews Concepts & analysis of user interaction New business development Assistant work for head of companies (concept, strategy, operational) Email feedback-analysis (matching usability criterias) Localization issues Google SEO & SEM & Content User experience for games, software, websites, mobile, etc Clients & companies: Thomsen Resulting Group, Kiel (classical advertisement) Cycosmos, Hamburg (huge community, today dead & possibly relaunched ...) ID Media AG, Hamburg, Berlin (one of the biggest german internet agencies) Splendid Consulting, Kiel (today freenet business) WOM - World of Music, Kiel, Essen (known german music retailer brand) Freelancermap, Hamburg (freelancer platform) Handylearn projects, Hamburg (handy software company) Keywords International, Dublin (loalization studio, games) Steba Personaldienstleistungen, Berlin (recruitment company) Schachklub, Berlin Tempelhof (traditional chess club) Methodist Church, Gibraltar Kurverwaltung Esens-Bensersiel (spa administration - coast officials) Barcoo.de, Berlin (handy scan software for pricecomparison) Qatar Airways, Doha (airline, review done on self intiative and interest) ..... Direct "instant" usability consulting on Skype (0,65 eur per minute / 39 EUR per hour) http://www.skype.com/go/joinskypeprime?call&skypename=myrrrdin Specialties Usability transfer innovation potential (development, economic use and implementation), backround as an economist, experience in game industry, experience in usability transfer, cultural flexibility, visionary and critical analyst, wide range of experience (businesses & size & company style)
  2. 2. Experience Researcher & Analyst at Potential Network-Projects: Usability, Pricecomparison, Social Networks, Game Event, ….. August 2008 - Present (11 months) Usability: Network-Build, idea sharing, coordination and new test-projects Approach on Linked In: Enabling a discussion, network & interest build up Project-List here: To involve interested people and present my visions Pricecomparison: Extension of existing platforms, new modules & platforms (daily life products, geo-based) Social-Network-Ideas: "Addons" for Platforms, Extensions, Business-Network-Project: High-Price-Product Business, possibly Dubai related, different from exiting approaches Wikipedia: Definition, explaining discussion of "Usability Transfer", it´s potential to innovate to show problems, to reduce costs in design, usability and other fields Game-Event: "Netherlands-Walking-Days" and game-sport-promotion, online + real-life marketing-mix, collecting potential sponsors Internet-Business: New strategies, development of existing paradigmas, discussion Conceptionist & Analyst at a Network-Project: Usability Transfer Potential Quantification June 2008 - Present (1 year 1 month) ..... quantifying usability transfer potential in a concrete test-project ..... transferring usability knowledge to a new field in an analysis ..... to see, how much innovation and other potential this will result ..... bigger softwarehouses, usability labs, tester, clients needed ..... the idea is to systematize existing experience of many experts ..... a project will justify the extension of usability to unknown fields ..... transfer science and Nielsen see this potential ..... transfer process results new clients indirectly ..... reducing costs and planing effort ..... see also SlideShare (here on Linked In), material and group discussions Member & Code of Conduct Agreement at UPA: Usability Professionals Association November 2007 - Present (1 year 8 months) ..... discussing usability with other professionals in the german chapter ..... working according to the code of conduct for my clients benefit ..... seeking and working on UPA Zs best and it's overall development ..... critical approach to be a good and effective and real consultant ..... also see German XING-Discussions on various usability issues ..... see also SlideShare (here on Linked In), material and group discussions
  3. 3. Development of Usability-Ideas at Usability Screenshot Discussion August 2007 - Present (1 year 11 months) ..... discussing and collecting usability ideas, critics and issues on Flickr ..... as I wanted to mention this, I am no worker at "Flickr" ..... this is no job or project but my heart and shows my personal development ..... approach to share ideas, to systematically record and develop usability ideas ..... sometimes posted only not to loose the idea or thought http://www.flickr.com/photos/usertask http://www.formulartest.de/cmsmadesimple/ (very bad usability right now) Quick & Dirty UX-Review at Barcoo.de April 2009 - April 2009 ..... short usability review with some recommendations ..... on a price comparison system, a scan handy software ..... around 50+ usability ideas on an reduced and emulated handy interface Product Usability Consultant at Qatar Airways April 2009 - April 2009 ..... working on some ideas and analysis transferring usability to airline issues ..... usability transfer to "product usability" of room design, print, infosystems on airlines ..... flying back to germany and grabbing ideas now bringing them into written form ..... corporate usability issues, marketing ideas (short review + recommendations) ..... unfinished task & work in development, discussion and feedback ..... also see SlideShare (related documents), material, screenshots and ideas Freelancing Website Usability Analyst at Kurverwaltung Esens-Bensersiel July 2008 - August 2008 (2 months) ..... analysing web & usability and marketing ..... freelancing on this regional coast portal of the administration ..... giving a lot of strategic input to develop business ..... optimizing user experience ..... also see SlideShare for recommendation issues Usability Analyst at Methodist Church Gibraltar January 2008 - January 2008 ..... analysing the website in a personal walkthrough ..... consulting according to the websites user-impact ..... usability and marketing (branding) issues
  4. 4. Usability Analyst at Chess Club Berlin – Tempelhof October 2007 - October 2007 ..... analysing the chess club website and user experience ..... giving recommendations in an explained screenshot form ..... smaller website optimization ..... bettering up ease of use for users ..... also see SlideShare for recommendation issues ..... let's play and chat one game on chessmail, schacharena or remotechess, others ..... my nickname is: "myrrrdin" - feel free to invite for a game Usability Analyst at SteBA Personal Recruitment Services August 2007 - August 2007 ..... analysing the portal, website and user experience ..... optimation of these projects with screenshot recommendations ..... tecnical, strategical, interface related usability analysis ..... basic and personal consulting also related to development ..... also see SlideShare, material for recommendation issues Localization & Usability Tester at Keywords International March 2007 - May 2007 (3 months) ..... testing localized games, language and it Zs usability ..... development of usability in this field (usability transfer) ..... recommendations to the companies structure and effectiveness ..... working on bigger projects and self development in some areas ..... see the reference in my SlideShare presentations on this platform Usability Analyst at Handylearn Projects March 2007 - March 2007 ..... analysing website & success and user centration ..... consulting usability, user experience and other issues ..... Google related issues, programming issues, marketing ..... screenshot-based recommendations with explaination ..... see the (german) recommendation in my SlideShare presentations Civil Service at Christians in Foreign Countries December 2000 - June 2006 (5 years 7 months) ..... serving christians in different countries and different ways ..... serving God & praying and more in different countries over the years
  5. 5. ..... helping on different work-fields, also education related ..... cross-denominational work with different christians & groups ..... seeking changes where ungood things visible and separating ..... ask for more personal information on this time Juniour Usability & Marketing Consultant at World of Music June 2000 - October 2000 (5 months) ..... consulting launch of an e-commerce music platform ..... working with & additional to bigger producing multimedia agency ..... client-side related juniour consultant job ..... development of approaches related to content syndication ..... usability & ux correcting function for creative agency ..... cooperation deals and negotiations ..... basic SEO and SEM issues, different cost related website consulting and research ..... launching the online-shop ..... see the recommendation & work judgement in my actual SlideShare presentations Marketing & Usability Assistant at Freenet Business / Splendid Consulting February 2000 - March 2000 (2 months) ..... giving usability & marketing input for a start time ..... consulting and building up marketing and usability ..... online-marketing database start and others Usability & Marketing Assistant at ID Media September 1999 - December 1999 (4 months) ..... discussing, learning and (in a way) implementing usability ..... extending my economist profile to usability field with enthusiasm ..... learning basic usability skills and developing them ..... bigger brands like Sony, Telekom, and others ..... "fighting" usability in it's company internal meaning & relevance ..... research on a lot of usability fields and issues ..... user and target group research and analysis ..... marketing issues Thesis and Community Analyst at ID Media March 1999 - August 1999 (6 months) ..... analysing Cycosmos, a virtual-reality community ..... usability, marketing and economic basic study and check ..... start in usability-area with uncommon user testing (camera) ..... online and real questionaires and data anaysis working out
  6. 6. ..... getting impact in online marketing & shop structures or lacks ..... recommendations for the community (too late at this project) ..... see related basic thoughts in my SlideShare presentations Practical Term at Thomsen Resulting July 1998 - December 1998 (6 months) ..... classical "advertisement-practical-term" in studies ..... half year learning of work day in classical advertisement ..... development of small text concept ..... comparison of prices and research ..... production of video related presentations for pitches ..... end user & consumer interviews mainly for food products ..... presenting ideas and status of products from client-view Student at Hänssler Verlag 1995 - 1995 ..... combined studies and work experience ..... some semester on this dual mode studies ..... learning publishing business related basics ..... left this company cause the result of the mixed dual study system missed ..... work experience, data entry, book store, book storing, book data systems ..... well known christian publisher for classical music, books Education (basic school listing) University of Applied Sciences Flensburg Berufsakademie Stuttgart andHänssler Publishing Civil Service (instead of military) at Dünenhof Berensch Youth Camp Freie evangelische Gemeinde Cuxhaven and Weggemeinschaft e.V. Fachgymnasium Agrarwirtschaft (Berufsbildende Schulen Bremervörde) DEULA (http://www.deula-nienburg.de/) Honors and Awards School speaking award …..
  7. 7. Recommendations: 9 (+) people have recommended Klaus-Dieter Hinck (please discuss, review and see more directly on Linked In) "As his manager at I-D Media AG, I found Klaus-Dieter to adapt quickly to new roles and challenges, work well in small teams where good "fit" was very important, and steadily build himself into a core contributor. Klaus-Dieter is an energetic, intelligent and creative problem solver who is very passionate about his work. He has my strongest recommendation." — Joe Tucker, Director of Usability, I-D Media AG, managed Klaus-Dieter at ID Media "Klaus-Dieter joined WOM when we're working on our internet shopping platform. I remember his great analytical skills and his background knowledge. It was a good time working with him!" — Stefan Thiemer, Bereichsleiter IT/Systeme, WOM World of Music, managed Klaus-Dieter indirectly at World of Music "As a student Klaus was really motivated and focused. I think he will go a straight way in business and wish him only the best." — Stefan Hoerchens, studied with Klaus-Dieter at Fachhochschule Flensburg "When WOM World of Music established its e-commerce www.wom.de store we contracted a series of external experts to help and support the project. In addition and in balance to projectleading KABEL NEW MEDIA, Klaus Dieter was in charge of developing user interfaces and responsible for the general usability aspects of the project. He added valuable input for a series of web-cooperations and started what was later the content syndication process. Further, he gave valuable input and support for the host selection process as well. Klaus Dieter is a competent expert,has great analitical skills, he is punctual, reliable and cost-concious. Plus he is fun to work with. Wolfgang Orthmayr" — Wolfgang Orthmayr, was Klaus-Dieter's client "Back then in Y2K setting up a fully fledged ecommerce site for music CDs by then German market leader WOM World of Music was a project which provided considerable challenges. It was done in record time and delivered on budget and in time. Many concepts and issues which are standard today were developed and explored back then. Klaus-Dieter's task was the development of the user interfaces, assessing their usability and consequently managing consumer experience. He has great analytical capacities, loves detailed word and has a knack for the unknown. It was great working with him. best regards*Jens-Peter Labus" — Jens-Peter Labus, Managing Director, WOM World of Music, managed Klaus-Dieter indirectly at World of Music "Reference Letter Klaus-Dieter Hinck – To Whom it May Concern I am the CEO of barcoo, a Berlin based mobile internet startup. In February 2009, I got in contact with Klaus-Dieter Hinck when we launched the beta of our mobile internet service that consists of scanning a barcode with a mobile phone and getting consumer information for the scanned product on the mobile phone. Mr. Hinck was an open discussion partner and we realized quickly that a usability review for the mobile web pages of barcoo – that are the actual service – would be a good way to improve barcoo. Mr. Hinck used his good heuristic skills to give hints about how we could improve the information architecture, navigation, consistency and content design. He did a very good job, not losing the details and helped us to improve the wording, for example. On the other side he was also business- oriented in a good way by pointing to the effects of the RoI of our usability guideline violations.
  8. 8. We highly recommend Mr. Hinck for heuristic usability reviews. We also expect him to do a good job in other usability sectors." — Benjamin Thym, Founder, barcoo, was with another company when working with Klaus-Dieter at Barcoo.de "Klaus-Dieter gave valuable recommendations for improving our office systems, websites, and personnel management when he visited Istanbul a few years ago. He also helped in our outreach activities, and showed courage in trying new things. As a fellow Christian, I can say that he loves Jesus dearly, and seeks to honor Him in all he does." — David Byle, Chairman, Bible Correspondence Course, was with another company when working with Klaus-Dieter at Christians in Foreign Countries "After integrating his results, our webpage has 10% more visitors, leading to better business. Klaus Dieter takes much care on the details of his work." — Karsten Meier, was Klaus-Dieter's client "I worked briefly with Klaus-Dieter at ID Media. He was detailed-oriented and professional. His interest in the field of usability is impressive, and he strove to keep up with the latest trends and theories of the field." — James Kalbach, Usability and Research Specialist, ID Media, worked directly with Klaus-Dieter at ID Media
  9. 9. Please get more and more detailed recommendations on Linked In in my Slideshare-Presentations and I may the more detailed ones to you. Tp explain my recommendations: I have made a strong development in my personal style and asked for rational and not hyping recommendations on Linked In, cause I do not like the too positive and hyped networking style some use. This may explain some words – for recruiters this may be good to understand. As a convinced professional christian I hardly work and pray as a christian not hiding this. My life and the concrete „waypoints “ are strongly „usable“ and positively benefitting my critical analyst profile and are supporting the ability, to develop new concepts, ideas and ways to solve problems. Network and contact on http://www.linkedin.com/in/usertask

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