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Usability247 business overview

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Slide presentation about Usability247, a new user experience agency focussed on multiplatform user experience. The presentation explains what the company is trying to do with some information about the launch services: expert review, usability testing; and user research.

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Usability247 business overview

  1. 1. our business July 2013
  2. 2. why we are different ▪ service when you need it – today, tomorrow, overnight, over the weekend ▪ totally independent – we will never, ever, ever do design ▪ multi-platform – every smartphone, tablet, website ▪ repeatable quality – methodologies built to be consistently delivered ▪ international – wherever your customers are ▪ benchmark – compare between platforms or with everyone* 12/07/2013Copyright Usability247© all rights reserved 2 *everyone in the usability247 database
  3. 3. we’re changing the world… …one interface at a time so that everything is usable, everywhere, for everyone, all the time it would be better for consumers and better for businesses 12/07/2013Copyright Usability247© all rights reserved 3
  4. 4. so why the problem? ▪ time – there is no time to fit in usability testing ▪ quality –too much reliance on the practitioner ▪ cost – it’s too expensive, particularly for mobile ▪ complexity – there’s too many devices, platforms, countries, possibilities ▪ pace of change – technology, behaviour, practice is moving faster than you 12/07/2013Copyright Usability247© all rights reserved 4
  5. 5. how ▪ our international network of full and part time practitioners means we can deliver services 24 hours a day, 7 days a week ▪ our detailed and rigorous methodologies ensure quality, mitigate against practitioner variances and are highly repeatable ▪ we have three services, all with options; you only pay for what you need ▪ through our network we have access to virtually every device and platform, almost everywhere ▪ we keep up to date with the latest developments in technology 12/07/2013Copyright Usability247© all rights reserved 5
  6. 6. our services in brief 12/07/2013Copyright Usability247© all rights reserved 6 * un-moderated feature 247: expert 247: lab 247: Online expert review: 100 point heuristics review localisation: is it usable in other countries? task testing: usability review of key user tasks * International: testing in multiple countries comparison: on multiple platforms, over time benchmark: your site/app against our database customer research: quantitative research
  7. 7. 247: expert 12/07/2013Copyright Usability247© all rights reserved 7 • expert review using our rigorous methodology with detailed findings & clear recommendations 100 point heuristic review • make sure your translation is right and the terms you use work in other countrieslocalisation • let one of our experts review real users attempting tasks on your website or app task testing (un-moderated) • compare your website on different platforms: pc; Mac; smartphone; and tabletcompare • your digital properties against others we have reviewed; identify where you’re ahead or behindbenchmark add-on add-on add-on add-on
  8. 8. 247: lab 12/07/2013Copyright Usability247© all rights reserved 8 • user testing moderated by one of our experts: 5/8 users, 1 hour sessions, actionable findings task testing (moderated) • pre-test and post-test questionnaire resultsquestions • get picture in picture session videossession videos • same tasks, different platforms: pc, Mac, tablet, smartphonecompare • your digital property against competitors and peersbenchmark add-on add-on add-on
  9. 9. 247: online 12/07/2013Copyright Usability247© all rights reserved 9 •task testing with online panel of 200/400/600 participants selected to be representative of your users task testing (un-moderated) •learn about preferences and opinions from a representative sample of usersask questions •find how your website performs in multiple countries and compare the resultsinternational •A/B testing, compare views of your website on different platforms: pc; Mac; smartphone; and tabletcompare •identify how you rate against our norms databasebenchmark add-on add-on add-on
  10. 10. built for you ▪ create your project using our online project builder (Coming soon) ▪ select the services you require: assess, test, insight ▪ when the project is finished, login to the client area and download the report with findings and recommendations 12/07/2013Copyright Usability247© all rights reserved 10 Tell us: what you need to test Tell us: which platforms Tell us: when you need the results
  11. 11. Our team 12/07/2013Copyright Usability247© all rights reserved 11 Paul Blunden CEO Al Wright Marketing Advisor Ian Pardoe Usability Advisor Jane Kennedy Research Advisor
  12. 12. why we are different ▪ service when you need it – today, tomorrow, overnight, over the weekend ▪ totally independent – we will never, ever, ever do design ▪ multi-platform – every smartphone, tablet, website ▪ repeatable quality – methodologies built to be consistently delivered ▪ international – wherever your customers are ▪ benchmark – compare between platforms or with everyone* 12/07/2013Copyright Usability247© all rights reserved 12 *everyone in the usability247 database
  13. 13. 12/07/2013Copyright Usability247© all rights reserved 13 for more information get in touch: Usability247, Siena Court, The Broadway, Maidenhead, SL6 1NJ telephone: +44(0)1628 74 20 20 email: info@usability247.com or visit our website at www.usability247.com Share this guide

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