Social and Immaterial aspects of system design

925 views

Published on

short lecture given at "Urban Environment Reading and Design" course, AAlto Design Factory Tongji University, Shanghai

Published in: Technology, Real Estate
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
925
On SlideShare
0
From Embeds
0
Number of Embeds
16
Actions
Shares
0
Downloads
6
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Social and Immaterial aspects of system design

  1. 1. social & immaterialaspectsof system designtips&tricks for communicationUrban Environment Reading and Design Workshop城市环境阅读与设计May 10th, 2012, Aalto Design Factory
  2. 2. 1. x. urban environment reading 1. 1. & design contents of urban urban environment environment reading reading & design & design 1. 1. the presentation urban urban 4. 4. environment environment 4. reading reading ethnography & design & design 2. 2. & field research methodology methodology 4. 4. ethnography ethnography ethnography ethnography 2. 2. 2. & field research 2. & field research 2. 2. methodology methodology & field research episthemology episthemology & field research 2. methodology 3. creative methodology 2. episthemology episthemology 6. tools showcase communities 3. 3. creative creative communities communities 7. 2. 6. conclusions /referencethemology 1. 1. episthemology urban environment reading urban environment reading tools & design & design 4. 1. urban environment reading 1. urban environment reading 5. workshop * community & space showcase 5. workshop * community & space ethnography * visualize results * visualize results 2. 2. & design & design & field research methodology methodology 4. 4. 3. ethnography ethnography 2. & field research 2. & field research 2. 2. methodology methodology episthemology episthemology 3. creative 2. episthemology 2. episthemology 6. tools creative communities 3. communities 3. showcase creative creative communities communities 7. conclusions /reference 7. 1. urban environment reading & design 1. urban 1. urban conclusions /reference 4. environment environment 5. workshop 5. workshop reading reading * community & space * community & space ethnography & design & design 2. 2. & field research * visualize results * visualize results methodology methodology 4. 4. ethnography ethnography 2. & field research 2. & field research 2. methodology methodologymology episthemology 2. 2. 6. episthemology episthemology 3. tools creative showcase communities 3. 3. creative creative communities communities 7. conclusions /reference 5. workshop 5. workshop * community & space 5. workshop * community & space 5. workshop * community & space * community & space * visualize results * visualize results * visualize results * visualize results
  3. 3. 1.within the course urban environment reading and design “Once the social space code is deciphered, the city can be read. For designer, reading has dual meanings of both epistemology and methodology.”
  4. 4. urban environment reading and design* environmentincludes notions ofpeople, immaterial& community* growing trend indesign thinking* strongly related to theidea of system
  5. 5. urban environment reading and design* environment * when you thinkincludes notions of systemic & servicepeople, immaterial you have to think for& community actors networks* growing trend in (people/users/design thinking participants/* strongly related to the stakeholders/ etc.)idea of system
  6. 6. urban environment reading and design* environment * when you think / systemincludes notions of systemic & service // social complexitypeople, immaterial you have to think for /// sustainability& community actors networks* growing trend in (people/users/design thinking participants/* strongly related to the stakeholders/ etc.)idea of system
  7. 7. 2. urban environment reading and designwithin the coursetheory & practice episthemology + methodology deep observation (envision) system theory capability sustainabilty framework storytelling design tools capability visual languages
  8. 8. 3.theory/episthemology:sustainableeverydayexploration日常生活中的可持续 about representing people & communityEzio Manzini, Ezio Manzini, Anna Meroni. François Jégou, Francois Jegou, Ezio Manzini,Scenarios of Creativesustainable ways Sustainable Collaborative everyday. Scenarios communities. services, socialof living. Local and 2007global visions. of urban life. innovation and2006 2003 design for sustainability. 2008
  9. 9. findings of creative communities studies* how design intervens * how people behaviour * design & scenarioson the system + how de- change (inclusivesign impact * how community is in- representation of volved into the change space, time, relationship, interaction, possibilities, flows, transformation)
  10. 10. findings of creative communities studies* how design intervens * how people behaviour * design & scenarioson the system + how de- change (inclusivesign impact * how community is in- representation of volved into the change space, time, relationship, interaction, possibilities, flows, transformation)“humanistic cities”
  11. 11. creative communities (examples)
  12. 12. 4.practice/methodology:ethnography andfield research hints about methodology field research to understand the context place + people mapping psicogeography ethnography ergonomy
  13. 13. hints about methodologyfield research field research field research(verbal, visual,data collection data collection data interpretationquantitative, qualitative) cultural probes inspiration, investigation, participa- tory, dialogue http://flickr.com/groups/probes/
  14. 14. 5. about your delivery
  15. 15. your episthemology framework:space and community
  16. 16. colourstoolsmediumsymboliconic valuescultural dimension...
  17. 17. your methodology references:workshop outputs need to go visual!
  18. 18. 6.(possibly) usefultools showcase Short tools showcase which aspects of people engagement we want to describe, represent, or communicate?
  19. 19. Short tools showcase * complex elements formats to represent and * relationships & visualize, at differentwhich aspects of interactions stages of development,people engagement * intangible aspects a solution involvingwe want to describe, actors in a complexrepresent, or interaction process.communicate?
  20. 20. Milestone tools for representation* catch and inspire the observer’s attention at first glance(system idea, moodboard, poster)* topic and atmosphere of a story (storyboard)* technical drawings for the system description in practice(system map, customer journey)* clarify people roles and interactions(personas, actors map, motivation matrix, interaction table)* system engine components (enabling solutions, evidencing)* envision the experience (prototyping, mapping, tomorrow headlines, scenarios)
  21. 21. 7. remarks.
  22. 22. remarks.the besttool doesn’t exist
  23. 23. remarks.the besttool doesn’t existselect what to communicate
  24. 24. remarks.the besttool doesn’t existselect what to communicatechoose the better
  25. 25. remarks.the besttool doesn’t existselect what to communicatechoose the bettersystem corestructure, mechanism, impactconsider culture
  26. 26. x.some references episthemology Harry den Hartog Shanghai New Towns. Searching for community and identity in a sprawling metropolis. 2010 http://www.domusweb.it/en/book-review/shang- hai-new-towns/ Christine Estève, Jérémy Cheval methodology Lilongs - Shanghaï, Collection Cartes des Architectures Discrètes. 2010. http://www.servicedesigntools.org http://www.service-design-network.org/
  27. 27. thanks谢谢grazief.valsecchi@gmail.comfrancesca valsecchi* thanks Serena for discussion&help!this work is distributed undercreativecommons licence by-nc-sa 3.0

×