CÓDIGOS DE ERROR IMPRESORA HP LASERJET.02 WARMING UP (>3 MIN)1. Remove I/O cables. (Cable is hooked up incorrectly or bad ...
13 PAPER JAM2686 Only:1. Broken separation belt.2. Paper path rollers worn?a. Check paper pickup rollers.b. Check paper fe...
13.20/13.32 Paper stopped jam in paper path. Check entire paper path,check allsensors and flags.13.21/13.33 Door open jam....
1. I/O card is unable to accept data or is not connected to thenetwork.30 PS ERROR XX1. PCL file being sent to printer whi...
50 ERROR(Note: The printer must be powered off for at least 20 minutes toclear an error50.)2686 Only:1. Bad 47W resistor (...
51 ERROR (Loss of Beam Detect)2686 Only:1. Bad laser unit or improper laser power setting.2. Replace Laser Diode Assembly....
X= Hardware type.0: Rom1: RamY=   Hardware device.0:   Internal memory1:   SIMM slot 12:   SIMM slot 23:   SIMM slot 34:  ...
1. Trying to print envelope in duplex mode (envelopes cannot beduplexed).FONT COLOR="orange" size=4>4000/4050/4100/5000/80...
IIISi/4Si Only:1. Check/replace SIMMs.62.x memory error4000/4050/4100/5000/8000/8100 only:62.x where x = Dimm slot, Check/...
1. Inspect pins on formatter MIO connection.2. Replace MIO card.3. Replace Formatter PCA.89   POSTSCRIPT ROM FAILURE1.   I...
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Errores impresoras laser hp

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Errores impresoras laser hp

  1. 1. CÓDIGOS DE ERROR IMPRESORA HP LASERJET.02 WARMING UP (>3 MIN)1. Remove I/O cables. (Cable is hooked up incorrectly or bad interfaceincomputer.)2. Formatter PCA malfunction.3. DC Power Supply malfunction.2686 Only:1. DC Power Supply/Main motor driver malfunction.IIISi/4Si Only:1. Defective display cable, display, or Formatter PCA.11 PAPER OUT1. Paper tray empty or not seated correctly.2. Paper Control PCA malfunction.3. Sensor arm stuck or broken.12 PRINTER OPEN1. The printer door/lid is open.2. Check DC Power Supply voltages or replace DC Power Supply.3. DC Controller malfunction.4. Tab missing on top cover.5. 220V unit plugged into 110V outlet.IIISi/4Si Only:1. Check that PS1 is blocked by the latch flag. Replace PS1 ifdefective.2. Check to see if fuser bulb turns on. If the fuser does not turn oncheckSW101.3. DC Controller PCA malfunction.4/4M/4+/4M+ Only:1. Plunger missing on top cover.2. Paper Control PCA malfunction.4V/4MV Only:1. Front Door-open Sensor (PS402) broken or stuck.2. Toner cartridge microswitch (SW501 on High Voltage PCA)malfunction.3. DC Controller PCA malfunction.12 OPEN or NO TONER or NO EPIIP/IIP+/IIIP Only:1. Paper path door open.2. No toner cartridge or cartridge not seated.3. Defective fan, PS4 or PS54. External fuser access door not closed.4P/5P Only:1. Top cover open.2. No toner cartridge.3. Defective Interlock Switch Assembly.4/4M/4+/4M+ Only:1. Top cover open.2. Defective Paper Control PCA on the Paper Feed Assembly.4L Only:1. The part of the top door that pushes the Plunger down is broken.
  2. 2. 13 PAPER JAM2686 Only:1. Broken separation belt.2. Paper path rollers worn?a. Check paper pickup rollers.b. Check paper feed roller.c. Check transfer guide assembly.3. Paper pickup clutch turning more than once?a. Disassemble clutch and re-grease. Note 2686D: If one clutch needsre-greasingit is likely that they all do.4. Bad registration sensor or bad fuser exit sensor.II, III Only:If no jam visible:1. Replace cable, fuser to DC Controller (P/N RG1-0907-000)II, IID, III, IIID Only:1. Obstruction in paper path.2. Out of spec media.3. Replace or clean Pickup roller.4. Replace Registration Assembly.5. Replace fuser.IID, IIID Only:1. Check duplex paper path for obstructions.2. Misadjusted or bent Switchback Assembly.IIP, IIP+, IIIP Only:1. Bad Paper Input sensor (PS1).2. Bad fuser Exit Sensor (PS3).5Si Only:1. Paper is jammed somewhere in the paper path or a sensor flag isstuck.13.X PAPER JAMIIISi/4Si Only:13.1 Internal - Check registration area, fuser exit sensor flag andsensor.13.2 Input - Check paper input section and paper refeed from duplexunit.13.3 Duplex - Check PS4 or PS5 in duplex or switchback, respectively.13.4 Output - Check PS7 in output area.5Si Only:13.1 Paper late jam at PS2.13.2 Paper late jam at PS1 registration photosensor.13.3 Paper late arriving late at PS1403.13.4 Paper jam in fuser.13.5 Paper late jam at PS1402 face-down delivery photosensor.13.6 Paper jam in face-down output.4000/4050/4100/5000 Only:13.1 Paper delay jam at feed area.13.2 Paper stopped jam at paper feed area. Check PS102 and PS10313.5 Paper delay jam at fuser. Check tansfer roller. Check PS501 andPS106 (onlyon the Laserjet 4100)13.6 Paper stopped jam at fuser.13.10 Paper jam in Duplexer. Check PS701 and PS703
  3. 3. 13.20/13.32 Paper stopped jam in paper path. Check entire paper path,check allsensors and flags.13.21/13.33 Door open jam.8000/8100 Only:13.1 Paper late jam at PS2.13.2 Paper delay jam at PS113.5 Fuser output, paper late jam13.6 Fuser output, paper stop jam.13.9 Face down delivery, paper late jam13.20 Engine could not eject jam from printer13.A Paper stopped at the face down bin.14 NO TONER CARTRIDGE1. No toner cartridge installed.2. Check tabs on side of toner cartridge. At least one of two tabsmust bepresent.3. Replace Paper Control PCA (Solenoid/Sensor PCB Assembly).4. Replace DC Controller PCA.2686 Only:1. Bad cassette microswitch.2. Check tabs on side of toner cartridge. At least one of two tabsmust bepresent.IIISi/4Si Only:1. Install new toner cartridge.2. Check tabs on side of toner cartridge. At least one of two tabsmust bepresent.3. Check Drum Sensitivity microswitches. Replace if either is bad.4. Replace DC Controller PCA.16 TONER LOW1. Replace toner cartridge.2. Replace high-voltage Power Supply.II,III Only:1. Replace Cable, DC Controller to H.V. Power Supply (P/N RG1-0906-000).IIISi/4Si Only:1. Check Door Open sensor flag. Replace PS1 if defective.2. Inspect toner level sensor connector for damage.4. Replace DC Controller PCA.5. Replace High-Voltage Power Supply.20 ERROR/MEM OVERFLOW/INSUFFICIENT MEMORY1. Add memory or simplify print job.21 ERROR/PRINT OVERRUN/PAGE TOO COMPLEX1. Simplify print job.2. For LJ III, IIID, IIIP, IIISi/4Si with 1 MB extra memory, enablepageprotect.22 ERROR/ I/O CONFIG ERROR1. I/O config for the computer or printer is incorrect.2. Wrong I/O cable.3. Computer power is off.23 I/O NOT READY
  4. 4. 1. I/O card is unable to accept data or is not connected to thenetwork.30 PS ERROR XX1. PCL file being sent to printer while in PostScript mode.2. Check PostScript ROMs.40 ERROR (DATA TRANSFER ERROR)1. Computer and printer may be set to different baud rates.2. Computer is powered off.3. Conection has been broken between printer and EIO/MIO card; tryreseatingEIO/MIO card40.X Mio Error5Si Only:40.1 HP Mio port 1 (upper slot)40.2 HP Mio port 2 (lower slot)41 ERROR (Temporary Beam Detect Error)1. Reset by pressing the continue key.2. See error 51.IIP Only:1. See Service Note 33471A-02B if Serial No. is between 2925J00000 to3047J999999. (2-diode to 3-diode upgrade corrects static causedproblem.)IIP, IIP+, IIIP Only:1. This error can be caused by Paper Feed problems.41.1 or 2 Error or 41.3 ErrorAll PrintersThere is a paper multifeed or the wrong size of paper is being used5Si Only:A temporary, non-fatal printing error occurred.41.1 General misprint error.41.2 Beam detect malfunction.41.3 Improper paper size.41.4 No video sync.41.5 Noisy video sync req signal.4000/4050/4100/5000/8000/8100 ONLY:A temporary, non-fatal printing error occurred.41.1 Unknown misprint error.41.2 Beam detect malfunction.41.3 Improper paper size.41.4 No vsync error.41.5 Media feed error.41.9 Noisy video sync req signal.42 OPT INTERFACE1. Check installation of optional I/O card, reseat if necessary.2. Optional I/O card is not connected to an active LAN.3. Replace optional I/O card.43 OPT INTERFACE1. Same as 42 error.49 FIRMWARE ERROROnly for the laserjet 4100: Try printing a different file if errorpersistsremove all dimms and EIO devices, last replace formatter.
  5. 5. 50 ERROR(Note: The printer must be powered off for at least 20 minutes toclear an error50.)2686 Only:1. Bad 47W resistor (1/4W) on the Fuser Safety PCA (connector J107 onthe FuserSafety PCA). (P/N FF1-3872-000.)2. Bad fuser bulb.3. Bad Fuser Safety PCA. (P/N RG1-0208-030.)Note 2686A/D: Short resistor R250 on the DC Controller to bypass error50 timedelay. Short the pin closest to the front of the printer. (The printermust beturned off.)II, IID, III, IIID Only:1. Replace fuser.2. Replace AC Power Module.3. Replace DC controller.Note II: Short C211 on the DC Controller to bypass Error 50 timedelay. (Theprinter must be turned off.)Note IID: Short C216 on the DC Controller to bypass error 50 timedelay. (Theprinter must be turned off.)II,III Only:1. Replace cable, Fuser to DC Controller, connector J206. (P/NRG1-0907-000.)2. Replace cable, AC Power Module to DC Controller, connector J208.(P/NRG1-0912-000.)IIP, IIP+, IIIP Only:1. See Service Note 33471-01B if Serial No. is between 0000J00000 and2949J22222. Replace Fuser Assembly.Note IIP, IIP+, IIIP: Short C212 on the DC Controller to bypass error50 timedelay. (The printer must be turned off.)IIISi/4Si Only:1. Make sure fuser is correctly seated to AC Power PCA.2. Reseat connector J201 on Sensor PCA.3. Check SW101 to make sure it is engaged with top cover closed.Note IIISi/4Si: Short cp005 on DC Controller to bypass Error 50 timedelay. (Theprinter must be turned off.)5Si/4000/4050/4100/5000/8000/8100 Only:The fuser is malfunctioning.50.1 Fuser low temperature failure.50.2 Warm-up failure(timed out).50.3 Over temperature failure.50.4 Bad fuser.50.5 Inconsistent Fuser Temp.
  6. 6. 51 ERROR (Loss of Beam Detect)2686 Only:1. Bad laser unit or improper laser power setting.2. Replace Laser Diode Assembly.3. Replace Scanner Assembly.II, III Only:1. Replace Cable, Laser/Scanner to DC Controller cable. (P/NRG1-0908-000)II, IID, III, IIID Only:1. Inspect the Fiber Optics Cable for cuts or kinks.2. Replace Laser/Scanner Assembly.3. Replace DC Controller.IIISi/4Si Only:1. Visually check or replace toner cartridge.2. Inspect Fiber-Optic Cable between Laser/Scanning Assembly and DCController.3. Reseat connectors J002 on the DC Controller and J601 on theLaserDrive PCA.4. Replace Laser/Scanning assembly.51.X Error Cycle5Si/4000/4050/4100/5000/8000/8100 Only:A laser subsystem problem exists.1. X=1: Beam detect malfunction.2. X=2: Laser malfunction.52 ERROR (Incorrect Scanner Speed)1. Same as error 51.2686/D Only:1. Same as error 51.IIISi/4Si Only:1. Inspect cable assembly to DC Controller.2. Listen for scanner motor starting up and LED 003 on DCController to illuminate.3. Replace Laser/Scanning Assembly.4. Replace DC Controller.52 ERROR Cycle PowerA scanner subsystem problem exists.5Si/4000/4050/4100/5000/8000/8100 Only:52.1 Scanner start-up failure.52.2 Scanner rotation failure.53 ERROR (Accessory Memory Error)2686 Only:1. 53 Error (Laser temperature malfunction) - Same as Error 51.II, IID Only:1. 53 Error - Replace memory card.III, IIID Only:1. 53-1 Error in front memory slot. - Replace memory card.2. 53-2 Error in rear memory slot. - Replace memory card.IIP, IIP+, IIIP Only:1. 53 Error Unit 1 - Replace memory card (top).2. 53 Error Unit 2 - Replace memory card (bottom).IIISi/4Si1. Cycle power on the printer.2. Laser Malfunction See Error 51.53.XY.ZZ Memory Error Cycle Power.A SIMM memory error occurred.5Si/4000/4050/4100/5000/8000/8100 Only:
  7. 7. X= Hardware type.0: Rom1: RamY= Hardware device.0: Internal memory1: SIMM slot 12: SIMM slot 23: SIMM slot 34: SIMM slot 4ZZ= Error number.0: Unsupported memory1: Unrecognized memory2: Unsupported memory size3: Failed ram test4: Exceeded maximum ram size5: Exceeded maximum rom size6: Invalid SIMM speed7: SIMM reporting information incorrectly8: SIMM ram parity error9: ROM needs to be mapped to an unsupported address10: SIMM address conflict11: Rom out of bounds12: Could not make temporary mapping54 DUPLEX FEED1. Check Duplex Shift Plate for correct operation.2. Replace Duplex unit.54.1 Remove sealing tape - 4100 only:Toner cartridge has been installed without removing sealing tape54.4 error - 4100 only:Problem exists with customers line voltage55 ERROR (Internal Communication Problem)1. Replace DC Controller PCA.2. Replace Formatter PCA.3. Replace both at same time.Note: Inadequate site power can cause this error and is often a resultofthunderstorms.2686 Only:1. Replace Interface/Formatter PCA.IIISi/4Si Only:1. Check and reseat connectors J4, J5, on the Low Voltage PowerSupply, J8, J9,J10 and J15 on DC Control PCA.2. Replace DC Controller PCA.3. Replace Formatter PCA.4. Replace Paper Input PCA.5. Replace Main Motor PCA or Main Motor.6. Check/reseat cable between DC Controller and Formatter PCA.56 ERRORIID, IIID Only:1. Output selector knob is not in duplex position.IIISi/4Si Only:
  8. 8. 1. Trying to print envelope in duplex mode (envelopes cannot beduplexed).FONT COLOR="orange" size=4>4000/4050/4100/5000/8000/8100:1. Temporary printer error, check printers configuration.57 ERRORII, IIID Only:1. 57-1 Error - Incompatible memory card in front slot.2. 57-2 Error - Incompatible memory card in rear slot.IIP, IIP+, IIIP Only:1. 57 Error Unit 1 - Incompatible memory card in top slot.2. 57 Error Unit 2 - Incompatible memory card in bottom slot.57.x ERROR (IIISi/4Si Only)57.1 ERROR1. Check and reseat connector J010 on DC Controller PCA.3. Replace Main Motor PCA or Main Motor.4. Replace DC Controller PCA.57.2 ERROR1. Check connectors J204 and J6 on DC Controller and conenctor at Fan1.2. Check Fan 1, replace if necessary.57.3 ERROR1. Check connector J7 on DC Controller and connector at Fan 2.2. Check Fan 2, replace if necessary.57.4 ERROR1. Check connector J018 on DC Controller and connector at Fan 3.2. Check Fan 3, replace if necessary.4000/4050/4100/5000 only:57.4 Printer Fan57.7 Duplex Fan8000/8100 only:57.2 Fan 3 location: formatter57.3 Fan 2 location: Low-voltage powersupply57.5 Fan 1 location: Laser/Scanner57.6 Fan 4 location: Face down delivery58.2 ERROR 4100 only:58.2 An enviromental Thermistor(TH3) failure occurred58.x ERROR 8000/8100 only:58.1 Tray 1 lifter malfunction58.2 Tray 2 lifter malfunction58.3 Tray 3 lifter malfunction58.4 Tray 4 lifter malfunction59.x ERROR 4000/4050/4100/5000/8000/8100 only:59.0 Main motor error59.1 Main motor startup error59.2 main motor rotation error60-68 SERVICE (II, IID, IIP, IIP+, III, IID, IIIP)1. Replace formatter PCA.60, 61, 63 MEMORY ERROR
  9. 9. IIISi/4Si Only:1. Check/replace SIMMs.62.x memory error4000/4050/4100/5000/8000/8100 only:62.x where x = Dimm slot, Check/replace DIMMs.63 SERVICE1. Check RAM expansion card, reseat if necessary.2. Remove RAM expansion card. Retest. If error does not reappear,replace RAMexpansion card.3. Replace Formatter PCA.64 error4000/4050/4100/5000/8000/8100 only:A scan buffer occurred - if it persists replace formatter.66.xx.yy error4000/4050/4100/5000 only:An error occurred in an external paper handling device,stapler/stacker.68 RECOVERABLE NVRAM ERROR1. Press CONTINUE.2. Check front panel settings.3. Cycle power.68 COLD RESET1. Replace Formatter PCA.69 SERVICE1. Remove optional I/O PCA, then re-test.69.x SERVICE 4000/4050/4100/5000/8000/81001. Reset Duplexer.2. Duplex mechanism has failed70-71 ERROR1. Personality cartridge installed in font slot is incompatible withprinter.72 SERVICE1. Replace font cartridge.2. Replace Formatter PCA.79 SERVICE (Document Error)1. This problem can be caused by software/drivers, memory PCAs, fontmacropersonality cartridges, or optional I/O cards.2. Replace formatter PCA.4000/4050/4100/5000/8000/8100 Only:1. Cycle power.2. Reset inteface cable3. Remove Dimms, cycle power4. Replace Parallel interface5. Remove EIO cards, perform cold reset6. Replace formatter80 MIO/EIO FAILURE
  10. 10. 1. Inspect pins on formatter MIO connection.2. Replace MIO card.3. Replace Formatter PCA.89 POSTSCRIPT ROM FAILURE1. Inspect PostScript ROMs for bent or broken pins.2. Check that ROMs are in correct location and orientation.3. Cycle power.4. Replace PostScript ROMs.

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