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CHANGING
relocation is something
that is constantly
constantly GROWING
constantly EXPANDING
We’ve taken this high-touch, high-
stress industry, and transformed it
into something manageable.
Something efficient.
Som...
And while it’s hard to measure the
current state of something that’s
always changing, we can take a
look at where we’ve be...
let’s take a look.
A COMPANY’S
SUCCESS IS
TIED directly TO
THE QUALITY
OF ITS
WORKFORCE
we already know that.
That’s why today more and
more companies have taken
on a global mindset when it
comes to recruiting and hiring
to seek out...
what else do we know?
Employees who are
relocating for work
want a customized
and modern
experience.
THIS
(not that)
The problem
is, peices of a
relocation can
be all over the
place.
Which is
why it’s
important for
everyone to
communicate.
The problem
is, peices of a
relocation can
be all over the
place.
suppliers
mobility
professionals
financial
team
transferees
All of this communication can be
difficult though, especially for those
who have always done relocation
the same way.
Speaking of, let’s take a look at what
that “old” approach to relocation
looked like.
When people used to discuss relocation, the first words that
came to mind wouldn't have been “technology” or
“advanced.” W...
Not only can technology play a role in relocation...
IT SHOULD PLAY A ROLE.
We’re facing a couple challenges, though,
as we sink deeper and deeper
into this mindset.
The first has to do with our
willingness
to accept a new idea.
reluctance
reluctance
People are generally uncertain and are often
afraid to adopt something that might not
succeed. We poke and prod at any new...
but then...
Once we decide that the idea actually
holds water, we latch on.
We learn it.
We adopt it.
We can’t imagine our lives witho...
The same thing is happening
with relocation.
Now that we have begun to enter the
technology realm, we’ll see a more holistic
adaptation take place. More than just cert...
soon, we’ll see complete and total
We think this
integration
will come in the form
of two separate shifts.
The first one has
already started.
The first shift we
saw take place
happened with the
introduction of
process
automation
We created more time efficiency by taking
back HR’s time and putting it where it
belongs, allowing them to focus on strate...
The second shift is the
one that takes the
attention from an
employer focus to an
employee focus
Relocation spans a variety of different departments—from
HR and Mobility, to Finance, to Recruiting, to Business
Developme...
we can bring all of these departments together using technology:
Another challenge we face
has to do with our
Millennials.
AMERICAN
WORKERS IS A
MILLENNIAL
1 in 3
AMERICAN
WORKERS IS A
MILLENNIAL
1 in 3
(at this point, we have
a good grasp on them.)
We know the types of things
that motivate them, what
they want in their career,
what they don’t want in
their career, and ...
But will what we know about
Millennials stay the same, or will
they develop new traits and
tendencies? We need to
understa...
it’s not so much about attracting them anymore, but
retaining and growing their talent.
It’s imperative to understand
how their wants and needs (i.
e. working remotely,
flexibility, traveling) are going
to tran...
One of the best
ways to find out?
bring Millennials
into some of the
decisions—they are
your future!
It’s important for employers to strive to
infuse Millennial ideals into the workplace
structure—they insist on things bein...
When’s the last time
you went to a
search engine and
saw this:
sorry—we’re closed!
where can i g
SEARCH
Probably never.
This generation grew up in the age of the
internet with on-demand options. Millennials
have a desire for instant gratifica...
This generation grew up in the age of the
internet with on-demand options. Millennials
have a desire for instant gratifica...
You had a relocation counselor to help you
through your move. Their office hours were
from 9-5. You have to call them on t...
What we weren’t realizing though, was that
the person we’re dragging through all of these
steps, is the same person bookin...
We need to evolve with Millennials and become
aware of the solutions they are so quick to adopt.
Another thing we’ll
have to start paying
attention to is our
legacy policies.
THINK ABOUT THE
RELOCATION POLICY
YOU CREATED 5
YEARS AGO...
...is it still relevant?
THINK ABOUT THE
RELOCATION POLICY
YOU CREATED 5
YEARS AGO...
The policy you created 5 years ago
probably doesn’t take these points
discussed earlier into consideration. Think
about al...
Even the language in most policies is
probably outdated and unreadable
for the most part, which can cause a
lot of confusi...
One of the best ways to
keep your company on
top of its game is to
partner with companies
whose core competency
lies withi...
think about it...
You wouldn’t walk into
a burger joint and
order a pizza, right?
You should always try to
align yourself with
someone who is an expert
at what they do.
so what’s the future of relocation?
More employees receive better benefits
Data will be easier to access
Costs go down, quality goes up
Systems will talk to o...
We’ll be able to make
statements like:
or:
This allows us to increase relocation
budgets, leading to a better ROI
and happier employees.
The moral of the story?
Work with companies that affect change.
Have an open dialogue.
Share ideas.
Ask for feedback.
Have your source of inspiration
be DRIVEN by those who
are immediately
impacted by what gets built.
run to the fire.
Moving Forward: The State of Relocation
Moving Forward: The State of Relocation
Moving Forward: The State of Relocation
Moving Forward: The State of Relocation
Moving Forward: The State of Relocation
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Moving Forward: The State of Relocation

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The current state of relocation is something that is changing all the time. While it’s hard to evaluate what the “current state” is of something that’s changing day by day, we can take a look at where we’ve been and where we intend to go in the future.

Learn more by downloading our full eBook: http://resources.urbanbound.com/ebook-state-of-relocation

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Moving Forward: The State of Relocation

  1. CHANGING relocation is something that is constantly
  2. constantly GROWING
  3. constantly EXPANDING
  4. We’ve taken this high-touch, high- stress industry, and transformed it into something manageable. Something efficient. Something streamlined.
  5. And while it’s hard to measure the current state of something that’s always changing, we can take a look at where we’ve been and where we intend to go in the future.
  6. let’s take a look.
  7. A COMPANY’S SUCCESS IS TIED directly TO THE QUALITY OF ITS WORKFORCE
  8. we already know that.
  9. That’s why today more and more companies have taken on a global mindset when it comes to recruiting and hiring to seek out talent that will drive success. As we see this demand for global talent rise, we are also seeing a rise in the demand for solutions that will help all generations and all types of employees through the relocation process, no matter what level they are at.
  10. what else do we know?
  11. Employees who are relocating for work want a customized and modern experience.
  12. THIS (not that)
  13. The problem is, peices of a relocation can be all over the place.
  14. Which is why it’s important for everyone to communicate. The problem is, peices of a relocation can be all over the place.
  15. suppliers mobility professionals financial team transferees
  16. All of this communication can be difficult though, especially for those who have always done relocation the same way.
  17. Speaking of, let’s take a look at what that “old” approach to relocation looked like.
  18. When people used to discuss relocation, the first words that came to mind wouldn't have been “technology” or “advanced.” We used to lean on the fact that relocation=human touch. While a human element is still alive and important in relocations, the pendulum has settled somewhere right in between human touch and technology.
  19. Not only can technology play a role in relocation...
  20. IT SHOULD PLAY A ROLE.
  21. We’re facing a couple challenges, though, as we sink deeper and deeper into this mindset.
  22. The first has to do with our willingness to accept a new idea.
  23. reluctance
  24. reluctance
  25. People are generally uncertain and are often afraid to adopt something that might not succeed. We poke and prod at any newfound idea, wondering if it’s actually going to work (or stick around long enough to warrant the time it takes to figure it out).
  26. but then...
  27. Once we decide that the idea actually holds water, we latch on. We learn it. We adopt it. We can’t imagine our lives without it.
  28. The same thing is happening with relocation.
  29. Now that we have begun to enter the technology realm, we’ll see a more holistic adaptation take place. More than just certain aspects of technology will infiltrate relocation. Suppliers will be integrated, HRIS systems will be integrated, and the availability and usability will span from desktop all the way down to mobile.
  30. soon, we’ll see complete and total
  31. We think this integration will come in the form of two separate shifts. The first one has already started.
  32. The first shift we saw take place happened with the introduction of process automation
  33. We created more time efficiency by taking back HR’s time and putting it where it belongs, allowing them to focus on strategic initiatives. HR Tech 1.0 essentially removed the barrier of time that was created by having to process and work through very manual and time-consuming tasks.
  34. The second shift is the one that takes the attention from an employer focus to an employee focus
  35. Relocation spans a variety of different departments—from HR and Mobility, to Finance, to Recruiting, to Business Development—and it’s important to have systems sitting in the middle, making sure the lines of communication are open between the different departments and the transferees. It all comes down to the employee experience and getting the right information into the hands of the right people.
  36. we can bring all of these departments together using technology:
  37. Another challenge we face has to do with our Millennials.
  38. AMERICAN WORKERS IS A MILLENNIAL 1 in 3
  39. AMERICAN WORKERS IS A MILLENNIAL 1 in 3 (at this point, we have a good grasp on them.)
  40. We know the types of things that motivate them, what they want in their career, what they don’t want in their career, and their goals for the future. The tricky thing now, is figuring out how all of this works as they move further and further into the workforce.
  41. But will what we know about Millennials stay the same, or will they develop new traits and tendencies? We need to understand how Millennials will change, and how we can change with them.
  42. it’s not so much about attracting them anymore, but retaining and growing their talent.
  43. It’s imperative to understand how their wants and needs (i. e. working remotely, flexibility, traveling) are going to translate as they move from entry and middle management to senior leaders and executives.
  44. One of the best ways to find out?
  45. bring Millennials into some of the decisions—they are your future!
  46. It’s important for employers to strive to infuse Millennial ideals into the workplace structure—they insist on things being as easy at work as in their personal lives, and we’ll see that become increasingly evident.
  47. When’s the last time you went to a search engine and saw this:
  48. sorry—we’re closed! where can i g SEARCH
  49. Probably never.
  50. This generation grew up in the age of the internet with on-demand options. Millennials have a desire for instant gratification, instant answers, and fast solutions.
  51. This generation grew up in the age of the internet with on-demand options. Millennials have a desire for instant gratification, instant answers, and fast solutions. just think about the way we used to relocate.
  52. You had a relocation counselor to help you through your move. Their office hours were from 9-5. You have to call them on the help line, get through to a person, schedule another appointment, learn about different suppliers, call back to check in on progress...and so on and so forth.
  53. What we weren’t realizing though, was that the person we’re dragging through all of these steps, is the same person booking someone to install their flat screen TV by using an online help company Or ordering late night food by clicking a few buttons because the app remembers the order they did last night. We need to stay up to speed with Millennials and the only way to do that is to involve them.
  54. We need to evolve with Millennials and become aware of the solutions they are so quick to adopt.
  55. Another thing we’ll have to start paying attention to is our legacy policies.
  56. THINK ABOUT THE RELOCATION POLICY YOU CREATED 5 YEARS AGO...
  57. ...is it still relevant? THINK ABOUT THE RELOCATION POLICY YOU CREATED 5 YEARS AGO...
  58. The policy you created 5 years ago probably doesn’t take these points discussed earlier into consideration. Think about all the solutions that are available today that weren’t 5 years ago—core/flex, lump sum disbursements, expense reimbursement—if you are using a policy that is even just 3 years old, it’s unlikely that it’s incorporating the technology available into these areas.
  59. Even the language in most policies is probably outdated and unreadable for the most part, which can cause a lot of confusion for transferees. People these days are used to reading blurbs, summaries, and quick snippets of information. A lengthy and wordy relocation policy probably isn’t going to resonate well with your transferees.
  60. One of the best ways to keep your company on top of its game is to partner with companies whose core competency lies within technology.
  61. think about it... You wouldn’t walk into a burger joint and order a pizza, right?
  62. You should always try to align yourself with someone who is an expert at what they do.
  63. so what’s the future of relocation?
  64. More employees receive better benefits Data will be easier to access Costs go down, quality goes up Systems will talk to one another
  65. We’ll be able to make statements like:
  66. or:
  67. This allows us to increase relocation budgets, leading to a better ROI and happier employees.
  68. The moral of the story?
  69. Work with companies that affect change. Have an open dialogue. Share ideas. Ask for feedback.
  70. Have your source of inspiration be DRIVEN by those who are immediately impacted by what gets built.
  71. run to the fire.
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The current state of relocation is something that is changing all the time. While it’s hard to evaluate what the “current state” is of something that’s changing day by day, we can take a look at where we’ve been and where we intend to go in the future. Learn more by downloading our full eBook: http://resources.urbanbound.com/ebook-state-of-relocation

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