iComplainsemantic feedback co-relation system          AungSithuKyaw         GowrishGiridharan            Thar Htet
Layers of Data          ORGANIZATIONS    Government, Agencies, Systems, Businesses, Brands, Infrastructures, etc..Wants to...
Example Complain• Late bus, late to office, got scolded by boss.    – Tags [LTA, SBS]    – When, When, What
Bus                        estimated                          timing                                                      ...
The Platform Complaint   DATA                                                        Data                                 ...
Complaint Central    Latitude, Longitude    Date and time    Context and keywords                           Others social ...
Why would someone bother pressing        complain button.
Benefits• People                      • Organization  – Feel better                 – Hear about itself  – Feedback and be...
iComplain
iComplain
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iComplain

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a crowdsourcing app for reporting things in cities that don't work; a way to report and visualize complaints, and view related data

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iComplain

  1. 1. iComplainsemantic feedback co-relation system AungSithuKyaw GowrishGiridharan Thar Htet
  2. 2. Layers of Data ORGANIZATIONS Government, Agencies, Systems, Businesses, Brands, Infrastructures, etc..Wants to be Wants to know moreheard…. about… PEOPLE
  3. 3. Example Complain• Late bus, late to office, got scolded by boss. – Tags [LTA, SBS] – When, When, What
  4. 4. Bus estimated timing Complaint Complaint time Bus stop location Accident RainingCongested day road Crowd Rush hour size on the bus Actual bus arrival time
  5. 5. The Platform Complaint DATA Data Mobilization SolutionCloud based Complaint Central Solution Analyze, Co-relate and Reasoning Complaint Static, Dynamic, Realtime, BIG
  6. 6. Complaint Central Latitude, Longitude Date and time Context and keywords Others social data… Infrastructure Transport availability & timing Parking availability Crowd location Weather Geospatial
  7. 7. Why would someone bother pressing complain button.
  8. 8. Benefits• People • Organization – Feel better – Hear about itself – Feedback and be from people heard – Know more about – Get satisfaction in the physical contextual long run situation for better purposes – Better product, better service, better society

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