Personal Operations Management
               Personal Operations Management
                              Lean Principles...
Introduction


                                                                       Problems …
                         ...
Introduction
               Factory Operations                                        Personal Operations
               M...
Task & project promising
    Task triage                                       Start

                                    ...
Conclusions
  Personal Operations Management                                         Basic rules
                         ...
Conclusions

       Benefits of good personal operations management …

        •   Do the right things
        •   Meet pr...
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Personal Operations Management

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Arthur Hill
2010 Quality Fair

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Personal Operations Management

  1. 1. Personal Operations Management Personal Operations Management Lean Principles for Getting Good Things Done Lean Principles for Getting Good Things Done Arthur V. Hill The John & Nancy Lindahl Professor Professor of Operations & Management Science Curtis L. Carlson School of Management University of Minnesota Minneapolis, MN 55455 USA Phone 612-232-2542 ahill@umn.edu February 4, 2010 Copyright © 2010 Clamshell Beach Press (www.ClamshellBeachPress.com) Page 1
  2. 2. Introduction Problems … • Do the wrong things • Break promises Poor personal • Disappoint others • Damaged personal brand operations • Little success at work management • Little success at home • Do not achieve my goals • Stress, worry, and guilt Failure (health, home, work) Copyright © 2010 Clamshell Beach Press (www.ClamshellBeachPress.com) Page 2
  3. 3. Introduction Factory Operations Personal Operations Management Process Management Process Strategic planning Life planning Order promising Task & project promising project promising Scheduling & prioritization Scheduling & prioritization Execution Execution Review Review Process Improvement Process Improvement Copyright © 2010 Clamshell Beach Press (www.ClamshellBeachPress.com) Page 3
  4. 4. Task & project promising Task triage Start No Valuable? Destroy it. Yes No Actionable? Drop it into storage. Yes No My job? Decline or discuss it. Yes No > 2 minutes? Do it now. Yes No Capacity? Decline or discuss it. Yes No Must be me? Delegate and date it. Yes No Time sensitive? Drop into my task list. Yes Drop into my calendar. Done Copyright © 2010 Clamshell Beach Press (www.ClamshellBeachPress.com) Page 4
  5. 5. Conclusions Personal Operations Management Basic rules Life purpose principle Basic rules Life planning Life planning •• The 22second rule The second rule Purpose/goals/projects principle •• The 22minute rule The minute rule Balanced life principle •• The pi rule The pi rule Task & project promising Margins principle Task & project promising Boundaries principle •• The next step rule The next step rule •• The start on-time rule. The start on-time rule. Triage principle Calendar principle Scheduling & prioritization Scheduling & prioritization Task list/next step principle Task list prioritization principle Focus principle Execution Execution Lean e-mail principle Lean meeting principle Visible workarea principle Review Task and project review principle Review Scheduled review principle Simple principle Process improvement Process improvement Visible principle Wasteless principle Error-proof principle Standard principle Copyright © 2010 Clamshell Beach Press (www.ClamshellBeachPress.com) Page 5
  6. 6. Conclusions Benefits of good personal operations management … • Do the right things • Meet promises • Not disappoint others • Strong personal brand Success • Good success at work (health, home, work) • Good success at home • Achieve my goals • Less stress, worry, and guilt Professor Hill’s new book, Personal Operations Management: Lean Principles for Getting Good Things Done, should be available from Clamshell Beach Press sometime in early 2010. Copyright © 2010 Clamshell Beach Press (www.ClamshellBeachPress.com) Page 6

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