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Welcome!
Dr. Caitlin Holman
Associate Director for Research & Development
Office of Academic Innovation
cholma@umich.edu @chcholman
My job, Year 1: Wrangle the data
Coursera
edX
ART 2.0
ECoach
Problem
Roulette
GradeCraft Tandem
Sage
ViewPoint
Michigan Online Revenue
Events
Process &
Bandwidth
Collaborators
Vendor Data Homegrown Tool
Data
Data about AI
My job, Year 2:
Create an excellent environment to
support interdisciplinary research
Coursera
Online Learning
Data Warehouse
(OLDW)
edX
Student Data
Warehouse
Collaboration between IQ & AI
● Build community awareness of
Academic Innovation datasets
● Identify blockers to research and
address
● Establish ongoing research
partnerships to ensure we’re fulfilling
the promise of these innovations
TRUTH
via DATA
● Data and information have overtaken knowledge and truth in English-language usage.
● Data and information are more synonymous than either are with knowledge or truth.
Universities are largely responsible for designing and enabling the IoT
c.f., This month’s Academic Innovation offering
But Universities have been reluctant to apply an IoT
approach to people. Why?
● IoP ≠ IoT because people ≠ things.
● “Business of Learning” ill-defined; what exactly are
we optimizing?
● Who wants to look like Facebook? Data
ownership + rights are evolving and often
unclear. (Who “owns” grades?)
My IoP projects with Academic Innovation...
Academic Report
Tools
(ART 2.0)
Mission:
● promote deeper knowledge of the University of Michigan’s
curricular history within the campus community, and, in so
doing,
● support exploration, discovery, and decision making by
U-M students, faculty and staff.
Mission:
● provide equal opportunity for all students to acquire
competency through practice testing and distributed
practice.
Common themes: Access, Transparency
Common approach: Iterative development with community input
ART 2.0
ART 1.0 released 2005 to
~700 LSA faculty and staff.
CoE joins 2006.
Cost: ~$100k
Opportunity:
Revive ITS-College
partnership programs.
Provost’s Third Century
Grant 2014
PI: Tim McKay
● E-Coach
● Student Explorer
● ART
Community input: ART 2.0 Steering Team 2015-17
● 18 members across
○ 5 colleges
○ Student Life
○ Registrar
○ Center for Research on Learning and Teaching
○ Central Student Government
○ Central IT
● Bi-weekly, one-hour meetings during Fall, Winter terms
● Team members guide development and serve as communicators with their constituencies
Academic
Reporting
Tools 2.0
Simple design:
multiple decks of
cards, each with
relevant descriptive
statistics for every
● course
● instructor
● major
● student
...
https://legendsplayingcards.com/
Academic
Reporting
Tools 2.0
Academic
Reporting
Tools 2.0
top ⅓
of page
Academic
Reporting
Tools 2.0
middle
of page
Academic
Reporting
Tools 2.0
bottom
of page
Academic
Reporting
Tools 2.0
Majority of students on campus have used ART 2.0
Opportunity: Understand impact on student choices and outcomes.
Academic
Reporting
Tools 2.0
Opportunities we’re engaged with
● Cornell implementation
● Connect majors to career outcomes (data sources...)
● Personalization (student cards)
– support exploration for intellectual breadth, disciplinary depth
– simplify (ONE CLICK!!) registration process
– proximity to credentials tool
– support new forms of Official Transcript
● Magnify functionality for faculty, staff, administrators
– advisory group: LSA, CoE, Ross, Ford, Stamps, SEAS, +
– challenge: multiple players in this space
● Institutionalizing the service
– shared ITS-RO-AI
– design & implement effective, sustainable governance
Academic
Reporting
Tools 2.0
Opportunity:
Support program
efforts to improve
diversity and inclusion.
Opportunity: Comparison tool for SET, grade and other outcomes.
Landscape of undergraduate grades (100-499 levels)
Academic
Reporting
Tools 2.0
Problem Roulette
easy hardlevel of access
Review of learning techniques in the educational psychology
literature finds practice testing and distributed practice
(learning partitioned into multiple sessions) as the only two
techniques having high utility.
Problem Roulette
supports both
practice testing and
distributed practice
modalities.
Distinguishing features:
•
•
Opportunities:
Integrate with online learning
Harvest locally-authored Canvas quiz material for re-use.
Deploy on partner campuses (SEISMIC, UNIZEN)
-
Opportunity for ITS + AI + Colleges
Embrace their roles as centralizing forces for academic
information and services by nurturing alliances and
supporting communities of practice within and without U-M.
Partnerships and long-term governance models for
robust services are key.
Building the future:
Infrastructure for Innovation
Ben Hayward
Associate Director for Software Development & User Experience
Office of Academic Innovation
hayward@umich.edu
Academic Innovation | Definitions & Translation
Application programming interface (API )
● A set of functions and procedures allowing the creation of applications that access the features or data of an operating system,
application, or other service.
Data Warehouse (DW)
● In computing, a data warehouse is a system used for reporting and data analysis, and is considered a core component of
business intelligence. DWs are central repositories of integrated data from one or more disparate sources. They store current
and historical data in one single place that are used for creating analytical reports for workers throughout the enterprise.
Data Integration
● Data integration involves combining data residing in different sources and providing users with a unified view of them. This
process becomes significant in a variety of situations, which include both commercial and scientific domains.
Abstraction
● In software engineering and computer science, abstraction is the process for constructing generalized concept-objects which
are created by keeping common features or attributes to various concrete objects or systems of study
Four-month iterative cycles
Faculty Partners
& Innovators
Academic
Innovation
Academic Innovation | A Model For Problem Solving
OUR PROCESS
Faculty
Partners
AI Developers, UX Designers,
Behavioral Scientists, and
Data Scientists
Outside
Partnerships
Product development & iteration
Application Data Research
Seek outside
interest to
grow product
Personalized Learning
at Scale
Technology for
Innovative Pedagogy
Tool for
Online Learning
Academic Innovation | Applications Transforming Education
ECoach
Personalized messaging to
students
ART
Academic data to help make
choices
Sage
Resources and reflection for
student mental health
Problem Roulette
Practice Problems for Exam
Preparation
ViewPoint
Role-playing simulations
GradeCraft
Gameful pedagogy for learning
Tandem
Supporting productive and
equitable group work
Michigan Online
Making our elite public
research university’s learning
experiences accessible at scale
Online Learning Tools
Expanding the capabilities of
online learning
Academic Innovation | Where is the data?
Student
Information
System
edX Coursera Canvas
3rd Party
● Information about our students’ backgrounds, performance, course load, field of study, etc…
● Information about our courses’ instructors, enrollment, assignment structure, grades
● Information about our degrees’ populations, sequencing, pathways
● Information about our students’ study habits, interests
Academic Innovation | Data Storage to Data Service
Transforming and mapping data into actionable services for research and
applications.
● UM Institutional Data Service
○ Data Source: Academic Innovation Data Warehouse
● Online Learning Data Service
○ Data Source: Online Learning Data Warehouse
● Unizin Data Service
○ Data Source: Unizin Data Warehouse
● API Network
○ Data Source: Canvas, Qualtrics, Google, Problem Roulette, EECS Autograder, Moodle, etc...
Data Services
API Network
Student
Record
Data Origins
Student
Record
3rd Party
AI DW
edX Coursera
Online
Learning DW
Canvas
Unizin DW
Academic Innovation | Data Storage to Data Service
Data
Services
API Network
Unizin DWAI DW
Data
Integrators Institutional
Data
Online
Learning
Data
Grade
Data
Academic Innovation | Data Service to Data Integrators
Online
Learning
DW
Grade
Data
Behavior
Data
Academic Innovation | Data Integration
Don’t assume the source, create the format.
● Grade Data Integrator: A structure for Gradebooks, Grading Schemes,
Assignments, Assignment Categories, Submissions, etc...
○ Services: Unizin DW, Moodle API, Canvas API
● Behavior Data Integrator: A structure for behavioral categories, instances
and affiliated user actions
○ Services: Problem Roulette API, EECS Autograder API, Course.Work API,
Canvas API
● Institutional Data Integrator: A structure for representing terms, degrees,
majors, courses and students
○ Services for UM , Cornell
Abstracted Technologies
Student
Record
Data Integrators
Institutional
Data
MTS
Online
Learning Data
Randomization
Engine
Grade
Data
Tracking Data
Behavior
Data
data.ai
Academic Innovation | Project Agnostic Architecture
Academic Innovation | Instrumented for Research
Academic Innovation | Personalized Communication
Applications
Data
Origins
Student
Information
System
Infrastructure for Innovation: The Data Ecosystem
3rd Party
Data
Services
AI DW
API Network
Data
Integrators
Institutional
Data
Behavior
Data
Grade
Data
Abstracted
Technologies
edX Coursera
Online
Learning DW
Online
Learning Data
Michigan Tailoring
System (MTS)
Event Tracking data.ai
Canvas
Unizin DW
Grade
Data
Randomization
Engine
Personalized Learning at Scale Technology for Innovative Pedagogy Tools for Online Learning
Using data to visualize MOOC
design and pedagogy
Dr. Rebecca M. Quintana
Learning Experience Design Lead
Office of Academic Innovation
Yuanru Tan Noni Korf
“Data Phys”
“Traditional visualizations
map data to pixels or ink,
whereas physical
visualizations map data
to physical form”
(Jansen et al., 2013).
dataphys.org
MOOCs
One issue for learning
design teams is grasping
the overall course
structure without a
mediational tool of aid
Quintana, Tan, Gabriele, & Korf, 2018
Beads!
We used beads to
represent the structure
of Massive Open Online
Courses (MOOCs) as a
mediational tool with a
MOOC design team.
Quintana, Tan, Gabriele, & Korf, 2018
A: Section heading
B: 10-minute lecture video
C: 10-minute interview video
D: Textual guide
E: Reflection activity
F: Course reading
G: External resources
H: Sub-heading
I: Lecture > 10 mins
J: Interview > 10 mins
K: Visual guide
L: Discussion forum
M: Team-work activity
N: Quiz
We wanted to provide opportunities for course designers to
examine a familiar phenomenon through an uncommon
medium, provoking curiosity and exploration
Focus group
● Beaded representations of 5 MOOCs
● School of Education MicroMasters courses
● Professor, course designers, managers, builders
How can beaded representations of online course
structure lead to insights that could impact learner
experience?
What might be the value of eliciting insight among
design team members?
CCDs
AKA “course composition
diagrams” are interactive
digital representations
that depict the structure
of a MOOC (i.e., content
types, sequence of
elements).
Quintana, Tan, & Korf, 2018 (best
paper award, OTL SIG, AERA)
Seaton, 2016
INTERACTIVITY
Video Discussion
prompt
Reading Assessment Section
heading
We wanted to create opportunities for reflection by course
design team members, to offer a better understanding of the
impact of design choices
Online open-ended survey
● CCDs of 10 MOOCs launched in previous year
● Professor, course designers, managers, builders
● Inductive, qualitative analysis
What do course composition diagrams reveal/obscure
about the design of a MOOC?
How, if at all, to course composition diagrams allow
course design teams to reflect on the impact of their
design choices?
What do course composition diagrams reveal
about the design of a MOOC?
● Bird’s eye view
● Quantitative aspects
● Relational aspects of course elements
Analysis also revealed semantic connections to visual
language of design (e.g., balance, variety, repetition,
pattern, rhythm, emphasis, and movement)
● Differences among course elements
Easily
understood
What do course composition diagrams obscure
about the design of a MOOC?
So simple, it
ceases to be
useful
Reflection on Design
● Opportunities for comparison
● Congruence with perception
● Confirmation of design choices
● Questioning design choices
Characterizing MOOC
Pedagogies
Visual methods are now
part of our set of
tools, which allow us to
understand and
characterize the
underlying pedagogies of
MOOCs
Quintana & Tan, 2019
Epistemology Objectivist 1 2 3 4 5 Constructivist
Role of teacher Teacher-center
ed
1 2 3 4 5 Student-centered
Focus of activities Convergent 1 2 3 4 5 Divergent
Structure Less structure 1 2 3 4 5 More structure
Approach to content Concrete 1 2 3 4 5 Abstract
Feedback Infrequent,
unclear
1 2 3 4 5 Frequent,
constructive
Cooperative Learning Unsupported 1 2 3 4 5 Integral
Accomodation of Individual
Difference
Unsupported 1 2 3 4 5 Multi-faceted
Activities/assessments Artificial 1 2 3 4 5 Authentic
User role Passive 1 2 3 4 5 Generative
Swan et al.’s Assessing MOOC Pedagogies framework
Course Composition Diagrams
Cluster 1: Applied Data Science with Python 1, 3, 4, 5
Cluster 2: Mindware, Model Thinking, Internet History, Intro to Thermodynamics
Cluster 3: Sampling People, AIDS, Cataract Surgery
Cluster 4: Instructional Methods, Graduate Study, Learning for Equity
Cluster 5: Act on Climate, Applied Data Science with Python 2
Cluster 6: Clinical Skills, Successful Negotiation
Cluster 7: Science of Success, Digital Democracy
Characterizing MOOC
Pedagogies
Visual methods are now
part of our set of
tools, which allow us to
understand and
characterize the
underlying pedagogies of
MOOCs
Quintana & Tan, 2019
Student mental health at Michigan:
what we know, what we don't know,
and what we can do
Dr. Meghan Duffy
Professor of Ecology and Evolutionary Biology, LS&A
Faculty Innovator in Residence, Office of Academic Innovation
Student mental health: what we know
● Many Michigan students have MH diagnoses:
○ Depression (25%), Generalized Anxiety (18%), Social Anxiety (8%),
ADHD (7%), OCD (3%)
● 44% of undergrads & 41% of grad students reported that
mental or emotional difficulties affected their academic
performance in the past 4 weeks
Sources: CAPS College Student Mental Health Survey; Eisenberg et al. 2007
Student mental health: what we know
● In Intro STEM courses:
○ 23% of students reported a previous diagnosis of a depressive disorder
and 25% reported a previous diagnosis of an anxiety disorder.
○ First generation and LGBTQ+ students had significantly higher scores on
the PHQ-8 (depression) and GAD-7 (anxiety) screeners.
○ Most students were aware of at least some on campus mental health
resources.
Source: Morgan Rondinelli Honors Thesis
Student mental health: what we know
● Recent survey of US economics grad students:
○ 18% of currently experience moderate to severe symptoms of anxiety
○ 25% have a mental health diagnosis
○ 11% reported suicidal thoughts on at least several days in the past two
weeks
● MH influences performance & increases likelihood of
leaving
Source: Barreira et al. working paper, Healthy Minds Study
Student mental health: what we don’t know
● What data are we already collecting that could give us
insights into student mental health and well-being?
Student mental health: what we don’t know
● What is the phenology of student well-being? (4Q Project)
Wikipedia: J.hagelüken
Student mental health: what we don’t know
● What are some easy changes that could improve
well-being?
UMich College Sleep Disorders Clinic
Dr. Shelley
Hershner
Student mental health: what we can do
● Wellness playbook: wellness coaching at scale
○ Model: ECoach’s Exam Playbook
○ Goal: encourage students to:
■ reflect on why wellness is important to them
■ plan for how to improve well-being,
■ connect with resources
Student mental health: what we can do
● Graduate student mental health
Partnership opportunities
● Phenology/4Q Project needs:
○ courses/student populations to run in
○ to link with existing data (e.g., Canvas usage), would need data
scientist/analyst
● Small changes: sleep
○ Need instructors!
● Wellness playbook
○ in development, open to input!
● Grad student mental health
○ in planning phase
Interested? Contact: duffymeg@umich.edu
Understanding global learners
through billions of lines of
clickstream data
Dr. Christopher Brooks
Research Assistant Professor, School of Information
Director of Learning Analytics & Research
Office of Academic Innovation
brooksch@umich.edu @cab938
Motivation
My research is in learning analytics and educational data science
I’m specifically interested in understanding scaled learning experiences, like Massive Open
Online Courses, and global learning populations through a mixture of observational,
experimental, and computational methods
My lab, the educational technology collective (etc.),
is made up of students, postdocs, and
collaborators from a breadth of disciplinary and
scholarly backgrounds
Part 1: Scaled Learning
How has the MOOC population had changed since the
early days of the phenomena (2012).
Strong implications for researchers as well as
instructional designers and educational technologists
Used a quantitative approach looking at how discourse
and language are changing in forums
Nia Dowell
(UM Postdoc)
Dowell, N. M., Brooks, C., Kovanović, V., Joksimović, S., & Gašević, D. (2017, April).
The Changing Patterns of MOOC Discourse. In Proceedings of the Fourth (2017)
ACM Conference on Learning@ Scale (pp. 283-286). ACM.
Nia Dowell
(UM Postdoc)
Jing Hu
(UM Undergrad)
Wenfei Yan
(UM Undergrad)
Peer Review and Written Feedback
How do peers review short written works from students of different
socioeconomic groups? Previous work has explored bias in evaluation, we
are interested in bias in qualities of responses.
Heeryung Choi
(PhD Student)
Predicting Student Success
An explosion in the interest in predicting student success over the last decade, both in MOOCs
and in on-campus higher education. Now a core part of Learning Analytics (LAK) and
Educational Data Mining (EDM) conferences
Both computationally and educationally interesting!
Lots of different reasons to predict success:
- understanding the determinants of success
- changing outcomes for all/some students
- administratively practical (it scales)
Craig Thompson
(PhD Student, usask)
C. Brooks, C. Thompson, S. Teasley. (2015) A Time
Series Interaction Analysis Method for
Building Predictive Models of Learners using
Log Data. 5th International Conference on
Learning Analytics and Knowledge 2015 (LAK'15)
C. Brooks, C. Thompson, S. Teasley. (2015) Who
You Are or What You Do: Comparing the
Predictive Power of Demographics vs. Activity
Patterns in Massive Open Online Courses
(MOOCs). The second annual conference on
Learning At Scale 2015 (L@S2015), Works in
Progress track.
Frustrations
There are dozens of predictive modeling in MOOC papers, and each uses different:
a. Feature engineering methods
b. Training methods
c. Modeling methods and
hyperparameters
d. Training and evaluation data
e. Predictive outcomes
Comparison of features/models/parameters
is impossible. Replication of results is impossible.
Josh Gardner
(Washington)
W. Li, C. Brooks, F. Schaub (2019). The Impact of Student Opt-Out on
Educational Predictive Models. 9th International Conference on Learning
Analytics and Knowledge (LAK19). March, 2019. Tempe, AZ.
Educational Predictive Model Biases
Where does bias come from?
- Data collection practices and social inequalities
- Population changes over time
- Opt outs, right to be forgotten, FERPA, PIPEDA, GDPR
Warren Li
(PhD Student,
Michigan)
Florian Schaub
(Faculty,
Michigan)
W. Li, C. Brooks, F. Schaub (2019). The Impact of Student Opt-Out on
Educational Predictive Models. 9th International Conference on Learning
Analytics and Knowledge (LAK19). March, 2019. Tempe, AZ.
Educational Predictive Model Biases
Where does bias come from?
- Data collection practices and social inequalities
- Population changes over time
- Opt outs, right to be forgotten, FERPA, PIPEDA, GDPR
Warren Li
(PhD Student,
Michigan)
Florian Schaub
(Faculty,
Michigan)
Ryan Baker
(Faculty, Penn)
Josh Gardner
(PhD Student,
Washington)
J. Gardner, C.
Brooks, R. Baker
(2019). Evaluating
the Fairness of
Predictive Student
Models Through
Slicing Analysis.
9th International
Conference on
Learning Analytics
and Knowledge
(LAK19). March,
2019. Tempe, AZ.
Personalization and Inclusion
There are several reasons inclusion is interesting to study in MOOCS:
1. The population isn’t as WEIRD (western, educated, industrialized, rich, democratic)
2. Multiple motivations for learning; interest, edutainment, jobs skills, social integration
3. There is learning beyond the immediate (e.g. higher ed): lifelong learning in a
semi structured environment
4. A/B testing is baked into the platform
Rene Kizilcec
(Cornell)
Kizilcec, R. and Brooks, C. (2017). Diverse Big Data and Randomized Field Experiments in Massive Open
Online Courses. In Lang, C., Siemens, G., Wise, A. F., and Gaevic, D., editors, The Handbook of Learning
Analytics, pages 211–222. Society for Learning Analytics Research (SoLAR) 1st edition.
Situational Video Cues and Activity
Based in part on Cheryan et al. (2009) looking at interest in pursuing computer science by female
students.
Pre-registered a set of hypothesis at OSF:
1. Primary: Retention in the female condition will be higher for women, but retention in the
female condition will be no different for men (between conditions)
2. Secondary: (a) completion (b) achievement (c) forum participation and (d) certificate
participation of women will be higher in the female condition
Conditions (1)
Results
No difference in achievement or drop out for the two populations (women and men; n~23k each)
when compared across conditions within population.
But, a difference in discourse amount (though not prevalence of discourse)?
(Similar results found for quantity of interaction (clickstreams))
C. Brooks, J. Gardner, Kaifeng Chen (2018)
How Gender Cues in Educational Video
Impact Participation and Retention.
Festival of Learning, June, 2018. London
UK. Full Crossover Paper.
In my research group we’ve looked specifically at MOOC trends broadly, predictive models for student
success, and inclusion and personalization.
The data the University of Michigan has on MOOC learners, and the flexibility of our platforms, have
made this a fertile area for understanding global learners
Quick Conclusions
Christopher Brooks, School of Information, University of Michigan
brooksch@umich.edu http://edtech.labs.si.umich.edu
What do students value about
learning online, and how can this
impact program design?
Sarah Dysart
Director of Online & Hybrid Degrees
Office of Academic Innovation
sdysart@umich.edu @SarahDysart
What learners are we trying to reach?
Underrepresented learners
Career changers/advancers
Non-traditional learners
● Students who delay enrollment by a year or more
● Having dependents other than a spouse
● Being a single parent
● Working full time while enrolled
● Being financially independent
● Attending part time
Barriers to Access Mitigated by OHP
… but what about ...
Synchronous class sessions
Synchronous office hours
On-campus orientations
On-campus engagements/residencies
Field placement requirements
Associated
Costs
Task Effort Cost
Outside Effort Costs
Loss of Valued Alternatives
Emotional Cost
When do these costs outweigh value for learners?
¯_(ツ)_/¯
What makes
our offerings
stand out?
Important Factors that Drive Enrollment Decisions
What are the most important factors in your decision about which school to
enroll for an online program? [Selected top three]
All
Students
Tuition & Fees 34%
Reputation of the Program 13%
Reputation of the School 11%
Home Location of the School 11%
Quality of Faculty 6%
The School Offers Multiple Study Formats 6%
The School Reflects my Values 6%
Alumni Achievements 3%
Magda, A. J., & Aslanian, C. B. (2018). Online college students 2018: Comprehensive data on demands and preferences. Louisville, KY: The Learning House, Inc.
We need to better
understand what
online students value.
(and how that differs across groups, and why)
Where do we start?(um, where do we get the data, Sarah?)
Valid & Reliable
Instruments
+
Representative Sample
Data
Expectancy-Value Theory
Expectancy for Success
Subjective Task Value
Achievement Related
Choices, Engagement,
Persistence
Wigfield, A., & Eccles, J. S. (2000). Expectancy–Value Theory of Achievement Motivation. Contemporary Educational Psychology, 25(1), 68–81.
https://doi.org/10.1006/ceps.1999.1015
Specifically:
Values Enrollment Choices
Schunk, D. H., Pintrich, P. R., & Meece, J. L. (2014). Motivation in education: theory, research, and applications (4th ed.).
Upper Saddle River, N.J: Pearson/Merrill Prentice Hall.
Subjective Task Value
Interest-Enjoyment Value
Attainment Value
Utility Value
Relative Cost
$$$$$
Task Effort Cost
Outside Effort Costs
Loss of Valued Alternatives
Emotional Cost
Flake, J. K., Barron, K. E., Hulleman, C., McCoach, B. D., & Welsh, M. E. (2015). Measuring cost: The forgotten component of expectancy-value theory.
Contemporary Educational Psychology, 41, 232–244. https://doi.org/10.1016/j.cedpsych.2015.03.002
Learner Populations
Our enrolled students are those for whom certain costs are less of an issue
As we begin to develop program portfolios, we can turn to our learner communities
in the open environment to measure value components associated with various
program characteristics (i.e. cost of program, synchronous requirements,
on-campus commitments, etc.)
Leveraging our relationship with peers whose program characteristics differ from
ours
In short…
We don’t have this data yet, but I think we can get there.
The data can give us a starting point for understanding why motivation to enroll in
programs may differ across demographic groups and subject areas
Thank you!
The Team at Academic Innovation
academicinnovation@umich.edu @UMichiganAI

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Academic Innovation Data Showcase 2-14-19

  • 1.
  • 2. Welcome! Dr. Caitlin Holman Associate Director for Research & Development Office of Academic Innovation cholma@umich.edu @chcholman
  • 3. My job, Year 1: Wrangle the data Coursera edX ART 2.0 ECoach Problem Roulette GradeCraft Tandem Sage ViewPoint Michigan Online Revenue Events Process & Bandwidth Collaborators Vendor Data Homegrown Tool Data Data about AI
  • 4. My job, Year 2: Create an excellent environment to support interdisciplinary research Coursera Online Learning Data Warehouse (OLDW) edX Student Data Warehouse Collaboration between IQ & AI ● Build community awareness of Academic Innovation datasets ● Identify blockers to research and address ● Establish ongoing research partnerships to ensure we’re fulfilling the promise of these innovations
  • 5.
  • 7. ● Data and information have overtaken knowledge and truth in English-language usage. ● Data and information are more synonymous than either are with knowledge or truth.
  • 8.
  • 9. Universities are largely responsible for designing and enabling the IoT c.f., This month’s Academic Innovation offering But Universities have been reluctant to apply an IoT approach to people. Why? ● IoP ≠ IoT because people ≠ things. ● “Business of Learning” ill-defined; what exactly are we optimizing? ● Who wants to look like Facebook? Data ownership + rights are evolving and often unclear. (Who “owns” grades?)
  • 10. My IoP projects with Academic Innovation... Academic Report Tools (ART 2.0) Mission: ● promote deeper knowledge of the University of Michigan’s curricular history within the campus community, and, in so doing, ● support exploration, discovery, and decision making by U-M students, faculty and staff. Mission: ● provide equal opportunity for all students to acquire competency through practice testing and distributed practice. Common themes: Access, Transparency Common approach: Iterative development with community input
  • 12. ART 1.0 released 2005 to ~700 LSA faculty and staff. CoE joins 2006. Cost: ~$100k Opportunity: Revive ITS-College partnership programs.
  • 13. Provost’s Third Century Grant 2014 PI: Tim McKay ● E-Coach ● Student Explorer ● ART
  • 14. Community input: ART 2.0 Steering Team 2015-17 ● 18 members across ○ 5 colleges ○ Student Life ○ Registrar ○ Center for Research on Learning and Teaching ○ Central Student Government ○ Central IT ● Bi-weekly, one-hour meetings during Fall, Winter terms ● Team members guide development and serve as communicators with their constituencies Academic Reporting Tools 2.0
  • 15. Simple design: multiple decks of cards, each with relevant descriptive statistics for every ● course ● instructor ● major ● student ... https://legendsplayingcards.com/ Academic Reporting Tools 2.0
  • 20. Majority of students on campus have used ART 2.0 Opportunity: Understand impact on student choices and outcomes. Academic Reporting Tools 2.0
  • 21. Opportunities we’re engaged with ● Cornell implementation ● Connect majors to career outcomes (data sources...) ● Personalization (student cards) – support exploration for intellectual breadth, disciplinary depth – simplify (ONE CLICK!!) registration process – proximity to credentials tool – support new forms of Official Transcript ● Magnify functionality for faculty, staff, administrators – advisory group: LSA, CoE, Ross, Ford, Stamps, SEAS, + – challenge: multiple players in this space ● Institutionalizing the service – shared ITS-RO-AI – design & implement effective, sustainable governance Academic Reporting Tools 2.0
  • 22. Opportunity: Support program efforts to improve diversity and inclusion.
  • 23. Opportunity: Comparison tool for SET, grade and other outcomes. Landscape of undergraduate grades (100-499 levels) Academic Reporting Tools 2.0
  • 26. Review of learning techniques in the educational psychology literature finds practice testing and distributed practice (learning partitioned into multiple sessions) as the only two techniques having high utility. Problem Roulette supports both practice testing and distributed practice modalities.
  • 27.
  • 28. Distinguishing features: • • Opportunities: Integrate with online learning Harvest locally-authored Canvas quiz material for re-use. Deploy on partner campuses (SEISMIC, UNIZEN)
  • 29.
  • 30. -
  • 31.
  • 32. Opportunity for ITS + AI + Colleges Embrace their roles as centralizing forces for academic information and services by nurturing alliances and supporting communities of practice within and without U-M. Partnerships and long-term governance models for robust services are key.
  • 33. Building the future: Infrastructure for Innovation Ben Hayward Associate Director for Software Development & User Experience Office of Academic Innovation hayward@umich.edu
  • 34. Academic Innovation | Definitions & Translation Application programming interface (API ) ● A set of functions and procedures allowing the creation of applications that access the features or data of an operating system, application, or other service. Data Warehouse (DW) ● In computing, a data warehouse is a system used for reporting and data analysis, and is considered a core component of business intelligence. DWs are central repositories of integrated data from one or more disparate sources. They store current and historical data in one single place that are used for creating analytical reports for workers throughout the enterprise. Data Integration ● Data integration involves combining data residing in different sources and providing users with a unified view of them. This process becomes significant in a variety of situations, which include both commercial and scientific domains. Abstraction ● In software engineering and computer science, abstraction is the process for constructing generalized concept-objects which are created by keeping common features or attributes to various concrete objects or systems of study
  • 35. Four-month iterative cycles Faculty Partners & Innovators Academic Innovation Academic Innovation | A Model For Problem Solving OUR PROCESS Faculty Partners AI Developers, UX Designers, Behavioral Scientists, and Data Scientists Outside Partnerships Product development & iteration Application Data Research Seek outside interest to grow product
  • 36. Personalized Learning at Scale Technology for Innovative Pedagogy Tool for Online Learning Academic Innovation | Applications Transforming Education ECoach Personalized messaging to students ART Academic data to help make choices Sage Resources and reflection for student mental health Problem Roulette Practice Problems for Exam Preparation ViewPoint Role-playing simulations GradeCraft Gameful pedagogy for learning Tandem Supporting productive and equitable group work Michigan Online Making our elite public research university’s learning experiences accessible at scale Online Learning Tools Expanding the capabilities of online learning
  • 37. Academic Innovation | Where is the data? Student Information System edX Coursera Canvas 3rd Party ● Information about our students’ backgrounds, performance, course load, field of study, etc… ● Information about our courses’ instructors, enrollment, assignment structure, grades ● Information about our degrees’ populations, sequencing, pathways ● Information about our students’ study habits, interests
  • 38. Academic Innovation | Data Storage to Data Service Transforming and mapping data into actionable services for research and applications. ● UM Institutional Data Service ○ Data Source: Academic Innovation Data Warehouse ● Online Learning Data Service ○ Data Source: Online Learning Data Warehouse ● Unizin Data Service ○ Data Source: Unizin Data Warehouse ● API Network ○ Data Source: Canvas, Qualtrics, Google, Problem Roulette, EECS Autograder, Moodle, etc...
  • 39. Data Services API Network Student Record Data Origins Student Record 3rd Party AI DW edX Coursera Online Learning DW Canvas Unizin DW Academic Innovation | Data Storage to Data Service
  • 40. Data Services API Network Unizin DWAI DW Data Integrators Institutional Data Online Learning Data Grade Data Academic Innovation | Data Service to Data Integrators Online Learning DW Grade Data Behavior Data
  • 41. Academic Innovation | Data Integration Don’t assume the source, create the format. ● Grade Data Integrator: A structure for Gradebooks, Grading Schemes, Assignments, Assignment Categories, Submissions, etc... ○ Services: Unizin DW, Moodle API, Canvas API ● Behavior Data Integrator: A structure for behavioral categories, instances and affiliated user actions ○ Services: Problem Roulette API, EECS Autograder API, Course.Work API, Canvas API ● Institutional Data Integrator: A structure for representing terms, degrees, majors, courses and students ○ Services for UM , Cornell
  • 42. Abstracted Technologies Student Record Data Integrators Institutional Data MTS Online Learning Data Randomization Engine Grade Data Tracking Data Behavior Data data.ai Academic Innovation | Project Agnostic Architecture
  • 43. Academic Innovation | Instrumented for Research
  • 44. Academic Innovation | Personalized Communication
  • 45. Applications Data Origins Student Information System Infrastructure for Innovation: The Data Ecosystem 3rd Party Data Services AI DW API Network Data Integrators Institutional Data Behavior Data Grade Data Abstracted Technologies edX Coursera Online Learning DW Online Learning Data Michigan Tailoring System (MTS) Event Tracking data.ai Canvas Unizin DW Grade Data Randomization Engine Personalized Learning at Scale Technology for Innovative Pedagogy Tools for Online Learning
  • 46. Using data to visualize MOOC design and pedagogy Dr. Rebecca M. Quintana Learning Experience Design Lead Office of Academic Innovation Yuanru Tan Noni Korf
  • 47. “Data Phys” “Traditional visualizations map data to pixels or ink, whereas physical visualizations map data to physical form” (Jansen et al., 2013). dataphys.org
  • 48. MOOCs One issue for learning design teams is grasping the overall course structure without a mediational tool of aid Quintana, Tan, Gabriele, & Korf, 2018
  • 49. Beads! We used beads to represent the structure of Massive Open Online Courses (MOOCs) as a mediational tool with a MOOC design team. Quintana, Tan, Gabriele, & Korf, 2018
  • 50. A: Section heading B: 10-minute lecture video C: 10-minute interview video D: Textual guide E: Reflection activity F: Course reading G: External resources H: Sub-heading I: Lecture > 10 mins J: Interview > 10 mins K: Visual guide L: Discussion forum M: Team-work activity N: Quiz
  • 51. We wanted to provide opportunities for course designers to examine a familiar phenomenon through an uncommon medium, provoking curiosity and exploration Focus group ● Beaded representations of 5 MOOCs ● School of Education MicroMasters courses ● Professor, course designers, managers, builders How can beaded representations of online course structure lead to insights that could impact learner experience? What might be the value of eliciting insight among design team members?
  • 52.
  • 53. CCDs AKA “course composition diagrams” are interactive digital representations that depict the structure of a MOOC (i.e., content types, sequence of elements). Quintana, Tan, & Korf, 2018 (best paper award, OTL SIG, AERA) Seaton, 2016
  • 55. We wanted to create opportunities for reflection by course design team members, to offer a better understanding of the impact of design choices Online open-ended survey ● CCDs of 10 MOOCs launched in previous year ● Professor, course designers, managers, builders ● Inductive, qualitative analysis What do course composition diagrams reveal/obscure about the design of a MOOC? How, if at all, to course composition diagrams allow course design teams to reflect on the impact of their design choices?
  • 56. What do course composition diagrams reveal about the design of a MOOC? ● Bird’s eye view ● Quantitative aspects ● Relational aspects of course elements Analysis also revealed semantic connections to visual language of design (e.g., balance, variety, repetition, pattern, rhythm, emphasis, and movement) ● Differences among course elements Easily understood What do course composition diagrams obscure about the design of a MOOC? So simple, it ceases to be useful Reflection on Design ● Opportunities for comparison ● Congruence with perception ● Confirmation of design choices ● Questioning design choices
  • 57. Characterizing MOOC Pedagogies Visual methods are now part of our set of tools, which allow us to understand and characterize the underlying pedagogies of MOOCs Quintana & Tan, 2019 Epistemology Objectivist 1 2 3 4 5 Constructivist Role of teacher Teacher-center ed 1 2 3 4 5 Student-centered Focus of activities Convergent 1 2 3 4 5 Divergent Structure Less structure 1 2 3 4 5 More structure Approach to content Concrete 1 2 3 4 5 Abstract Feedback Infrequent, unclear 1 2 3 4 5 Frequent, constructive Cooperative Learning Unsupported 1 2 3 4 5 Integral Accomodation of Individual Difference Unsupported 1 2 3 4 5 Multi-faceted Activities/assessments Artificial 1 2 3 4 5 Authentic User role Passive 1 2 3 4 5 Generative Swan et al.’s Assessing MOOC Pedagogies framework Course Composition Diagrams
  • 58. Cluster 1: Applied Data Science with Python 1, 3, 4, 5 Cluster 2: Mindware, Model Thinking, Internet History, Intro to Thermodynamics Cluster 3: Sampling People, AIDS, Cataract Surgery Cluster 4: Instructional Methods, Graduate Study, Learning for Equity Cluster 5: Act on Climate, Applied Data Science with Python 2 Cluster 6: Clinical Skills, Successful Negotiation Cluster 7: Science of Success, Digital Democracy Characterizing MOOC Pedagogies Visual methods are now part of our set of tools, which allow us to understand and characterize the underlying pedagogies of MOOCs Quintana & Tan, 2019
  • 59. Student mental health at Michigan: what we know, what we don't know, and what we can do Dr. Meghan Duffy Professor of Ecology and Evolutionary Biology, LS&A Faculty Innovator in Residence, Office of Academic Innovation
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  • 61. Student mental health: what we know ● Many Michigan students have MH diagnoses: ○ Depression (25%), Generalized Anxiety (18%), Social Anxiety (8%), ADHD (7%), OCD (3%) ● 44% of undergrads & 41% of grad students reported that mental or emotional difficulties affected their academic performance in the past 4 weeks Sources: CAPS College Student Mental Health Survey; Eisenberg et al. 2007
  • 62. Student mental health: what we know ● In Intro STEM courses: ○ 23% of students reported a previous diagnosis of a depressive disorder and 25% reported a previous diagnosis of an anxiety disorder. ○ First generation and LGBTQ+ students had significantly higher scores on the PHQ-8 (depression) and GAD-7 (anxiety) screeners. ○ Most students were aware of at least some on campus mental health resources. Source: Morgan Rondinelli Honors Thesis
  • 63. Student mental health: what we know ● Recent survey of US economics grad students: ○ 18% of currently experience moderate to severe symptoms of anxiety ○ 25% have a mental health diagnosis ○ 11% reported suicidal thoughts on at least several days in the past two weeks ● MH influences performance & increases likelihood of leaving Source: Barreira et al. working paper, Healthy Minds Study
  • 64. Student mental health: what we don’t know ● What data are we already collecting that could give us insights into student mental health and well-being?
  • 65. Student mental health: what we don’t know ● What is the phenology of student well-being? (4Q Project) Wikipedia: J.hagelüken
  • 66. Student mental health: what we don’t know ● What are some easy changes that could improve well-being? UMich College Sleep Disorders Clinic Dr. Shelley Hershner
  • 67. Student mental health: what we can do ● Wellness playbook: wellness coaching at scale ○ Model: ECoach’s Exam Playbook ○ Goal: encourage students to: ■ reflect on why wellness is important to them ■ plan for how to improve well-being, ■ connect with resources
  • 68. Student mental health: what we can do ● Graduate student mental health
  • 69. Partnership opportunities ● Phenology/4Q Project needs: ○ courses/student populations to run in ○ to link with existing data (e.g., Canvas usage), would need data scientist/analyst ● Small changes: sleep ○ Need instructors! ● Wellness playbook ○ in development, open to input! ● Grad student mental health ○ in planning phase Interested? Contact: duffymeg@umich.edu
  • 70. Understanding global learners through billions of lines of clickstream data Dr. Christopher Brooks Research Assistant Professor, School of Information Director of Learning Analytics & Research Office of Academic Innovation brooksch@umich.edu @cab938
  • 71. Motivation My research is in learning analytics and educational data science I’m specifically interested in understanding scaled learning experiences, like Massive Open Online Courses, and global learning populations through a mixture of observational, experimental, and computational methods My lab, the educational technology collective (etc.), is made up of students, postdocs, and collaborators from a breadth of disciplinary and scholarly backgrounds
  • 72. Part 1: Scaled Learning How has the MOOC population had changed since the early days of the phenomena (2012). Strong implications for researchers as well as instructional designers and educational technologists Used a quantitative approach looking at how discourse and language are changing in forums Nia Dowell (UM Postdoc) Dowell, N. M., Brooks, C., Kovanović, V., Joksimović, S., & Gašević, D. (2017, April). The Changing Patterns of MOOC Discourse. In Proceedings of the Fourth (2017) ACM Conference on Learning@ Scale (pp. 283-286). ACM.
  • 73.
  • 74.
  • 75. Nia Dowell (UM Postdoc) Jing Hu (UM Undergrad) Wenfei Yan (UM Undergrad)
  • 76. Peer Review and Written Feedback How do peers review short written works from students of different socioeconomic groups? Previous work has explored bias in evaluation, we are interested in bias in qualities of responses. Heeryung Choi (PhD Student)
  • 77. Predicting Student Success An explosion in the interest in predicting student success over the last decade, both in MOOCs and in on-campus higher education. Now a core part of Learning Analytics (LAK) and Educational Data Mining (EDM) conferences Both computationally and educationally interesting! Lots of different reasons to predict success: - understanding the determinants of success - changing outcomes for all/some students - administratively practical (it scales) Craig Thompson (PhD Student, usask)
  • 78. C. Brooks, C. Thompson, S. Teasley. (2015) A Time Series Interaction Analysis Method for Building Predictive Models of Learners using Log Data. 5th International Conference on Learning Analytics and Knowledge 2015 (LAK'15) C. Brooks, C. Thompson, S. Teasley. (2015) Who You Are or What You Do: Comparing the Predictive Power of Demographics vs. Activity Patterns in Massive Open Online Courses (MOOCs). The second annual conference on Learning At Scale 2015 (L@S2015), Works in Progress track.
  • 79. Frustrations There are dozens of predictive modeling in MOOC papers, and each uses different: a. Feature engineering methods b. Training methods c. Modeling methods and hyperparameters d. Training and evaluation data e. Predictive outcomes Comparison of features/models/parameters is impossible. Replication of results is impossible. Josh Gardner (Washington)
  • 80. W. Li, C. Brooks, F. Schaub (2019). The Impact of Student Opt-Out on Educational Predictive Models. 9th International Conference on Learning Analytics and Knowledge (LAK19). March, 2019. Tempe, AZ. Educational Predictive Model Biases Where does bias come from? - Data collection practices and social inequalities - Population changes over time - Opt outs, right to be forgotten, FERPA, PIPEDA, GDPR Warren Li (PhD Student, Michigan) Florian Schaub (Faculty, Michigan)
  • 81. W. Li, C. Brooks, F. Schaub (2019). The Impact of Student Opt-Out on Educational Predictive Models. 9th International Conference on Learning Analytics and Knowledge (LAK19). March, 2019. Tempe, AZ. Educational Predictive Model Biases Where does bias come from? - Data collection practices and social inequalities - Population changes over time - Opt outs, right to be forgotten, FERPA, PIPEDA, GDPR Warren Li (PhD Student, Michigan) Florian Schaub (Faculty, Michigan)
  • 82. Ryan Baker (Faculty, Penn) Josh Gardner (PhD Student, Washington) J. Gardner, C. Brooks, R. Baker (2019). Evaluating the Fairness of Predictive Student Models Through Slicing Analysis. 9th International Conference on Learning Analytics and Knowledge (LAK19). March, 2019. Tempe, AZ.
  • 83. Personalization and Inclusion There are several reasons inclusion is interesting to study in MOOCS: 1. The population isn’t as WEIRD (western, educated, industrialized, rich, democratic) 2. Multiple motivations for learning; interest, edutainment, jobs skills, social integration 3. There is learning beyond the immediate (e.g. higher ed): lifelong learning in a semi structured environment 4. A/B testing is baked into the platform Rene Kizilcec (Cornell) Kizilcec, R. and Brooks, C. (2017). Diverse Big Data and Randomized Field Experiments in Massive Open Online Courses. In Lang, C., Siemens, G., Wise, A. F., and Gaevic, D., editors, The Handbook of Learning Analytics, pages 211–222. Society for Learning Analytics Research (SoLAR) 1st edition.
  • 84. Situational Video Cues and Activity Based in part on Cheryan et al. (2009) looking at interest in pursuing computer science by female students. Pre-registered a set of hypothesis at OSF: 1. Primary: Retention in the female condition will be higher for women, but retention in the female condition will be no different for men (between conditions) 2. Secondary: (a) completion (b) achievement (c) forum participation and (d) certificate participation of women will be higher in the female condition
  • 86. Results No difference in achievement or drop out for the two populations (women and men; n~23k each) when compared across conditions within population. But, a difference in discourse amount (though not prevalence of discourse)? (Similar results found for quantity of interaction (clickstreams)) C. Brooks, J. Gardner, Kaifeng Chen (2018) How Gender Cues in Educational Video Impact Participation and Retention. Festival of Learning, June, 2018. London UK. Full Crossover Paper.
  • 87. In my research group we’ve looked specifically at MOOC trends broadly, predictive models for student success, and inclusion and personalization. The data the University of Michigan has on MOOC learners, and the flexibility of our platforms, have made this a fertile area for understanding global learners Quick Conclusions Christopher Brooks, School of Information, University of Michigan brooksch@umich.edu http://edtech.labs.si.umich.edu
  • 88. What do students value about learning online, and how can this impact program design? Sarah Dysart Director of Online & Hybrid Degrees Office of Academic Innovation sdysart@umich.edu @SarahDysart
  • 89. What learners are we trying to reach? Underrepresented learners Career changers/advancers Non-traditional learners ● Students who delay enrollment by a year or more ● Having dependents other than a spouse ● Being a single parent ● Working full time while enrolled ● Being financially independent ● Attending part time
  • 90. Barriers to Access Mitigated by OHP
  • 91. … but what about ... Synchronous class sessions Synchronous office hours On-campus orientations On-campus engagements/residencies Field placement requirements
  • 92. Associated Costs Task Effort Cost Outside Effort Costs Loss of Valued Alternatives Emotional Cost
  • 93. When do these costs outweigh value for learners? ¯_(ツ)_/¯
  • 95. Important Factors that Drive Enrollment Decisions What are the most important factors in your decision about which school to enroll for an online program? [Selected top three] All Students Tuition & Fees 34% Reputation of the Program 13% Reputation of the School 11% Home Location of the School 11% Quality of Faculty 6% The School Offers Multiple Study Formats 6% The School Reflects my Values 6% Alumni Achievements 3% Magda, A. J., & Aslanian, C. B. (2018). Online college students 2018: Comprehensive data on demands and preferences. Louisville, KY: The Learning House, Inc.
  • 96. We need to better understand what online students value. (and how that differs across groups, and why)
  • 97. Where do we start?(um, where do we get the data, Sarah?)
  • 99. Expectancy-Value Theory Expectancy for Success Subjective Task Value Achievement Related Choices, Engagement, Persistence Wigfield, A., & Eccles, J. S. (2000). Expectancy–Value Theory of Achievement Motivation. Contemporary Educational Psychology, 25(1), 68–81. https://doi.org/10.1006/ceps.1999.1015
  • 100. Specifically: Values Enrollment Choices Schunk, D. H., Pintrich, P. R., & Meece, J. L. (2014). Motivation in education: theory, research, and applications (4th ed.). Upper Saddle River, N.J: Pearson/Merrill Prentice Hall.
  • 101. Subjective Task Value Interest-Enjoyment Value Attainment Value Utility Value Relative Cost $$$$$ Task Effort Cost Outside Effort Costs Loss of Valued Alternatives Emotional Cost Flake, J. K., Barron, K. E., Hulleman, C., McCoach, B. D., & Welsh, M. E. (2015). Measuring cost: The forgotten component of expectancy-value theory. Contemporary Educational Psychology, 41, 232–244. https://doi.org/10.1016/j.cedpsych.2015.03.002
  • 102. Learner Populations Our enrolled students are those for whom certain costs are less of an issue As we begin to develop program portfolios, we can turn to our learner communities in the open environment to measure value components associated with various program characteristics (i.e. cost of program, synchronous requirements, on-campus commitments, etc.) Leveraging our relationship with peers whose program characteristics differ from ours
  • 103. In short… We don’t have this data yet, but I think we can get there. The data can give us a starting point for understanding why motivation to enroll in programs may differ across demographic groups and subject areas
  • 104. Thank you! The Team at Academic Innovation academicinnovation@umich.edu @UMichiganAI