Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning Patricia F. Anderson 1 , Emer...
Background: What is Second Life? <ul><li>Buzzwords </li></ul><ul><ul><li>Virtual World </li></ul></ul><ul><ul><li>MUVE (Mu...
Background: Why librarians in Second Life? <ul><li>Jason Griffey (via Twitter): “It’s not the tool, it’s the training. Re....
Background: Why are we in Second Life? <ul><li>Vision </li></ul><ul><ul><li>Ted Hanss, UM Medical School </li></ul></ul><u...
Phase One: Engagement <ul><li>Context : Wolverine Island “a gleam in the eye”  </li></ul><ul><li>Library develops team wit...
SL: Libraries
SL: Health & healthcare
SL: Science
Phase Two: Outreach <ul><li>Context:  Wolverine Island in active development, portions open to restricted group, not open ...
Phase Two: Presentations <ul><li>What’s a Nice Library Like Yours Doing in a Place like This?: http://www.slideshare.net/u...
Phase Two: Podcasts <ul><li>Why Work & Teach With Second Life: http://www.slideshare.net/umhealthscienceslibraries/why-wor...
Phase Two: Orientations <ul><li>Getting Started in Second Life: http://www.slideshare.net/umhealthscienceslibraries/gettin...
Phase Two: Really the Real World <ul><li>Face-to-face </li></ul><ul><li>Consultations  </li></ul><ul><ul><li>Private </li>...
Phase Two: Video / Machinima <ul><li>Science Learning Opportunities in Second Life: http://www.youtube.com/watch?v=EfsSGBr...
Phase Three:  Interdisciplinary Learning Communities <ul><li>Context:  Wolverine Island open to campus community, alumni, ...
Phase 3: Dec 07 - Open <ul><li>Wolverine Island open for community events </li></ul>
Phase Three: Dec 07 - Brownbags Begin <ul><li>Every Friday at noon local time, 9am SLT </li></ul>
Phase Three: Events - Speakers <ul><li>JJ Drinkwater - SL Community Building </li></ul><ul><li>Joop Zuhal - SL Teaching, P...
Phase Three: Events - Tours <ul><li>Dante Project  </li></ul><ul><li>InfoIsland International </li></ul><ul><li>Nursing Ed...
Phase Three: Classes & Professional Presentations <ul><li>Basic Clothing Design Class: http://www.slideshare.net/umhealths...
Phase Three: Opening the Library <ul><li>Ground Level: Freebies, Food Court </li></ul><ul><li>Main Level: Service Desk, Gu...
Phase Three: Outworld  <ul><li>Community building with other social technology & media tools </li></ul><ul><ul><li>Flickr ...
Assessment: Metrics <ul><li>Dec 07 - Apr 08 </li></ul><ul><ul><li>18 events </li></ul></ul><ul><ul><li>>190 participants <...
Campus Communities in Collaboration  <ul><li>Health programs </li></ul><ul><ul><li>Medical School (SL/RL) </li></ul></ul><...
Real Life Patrons (est.)
Second Life Patrons (est.)
Assessment: Survey  <ul><li>Sent through all channels for event announcements </li></ul><ul><ul><li>Email group  </li></ul...
Survey - Communication  <ul><li>Best communication methods </li></ul><ul><ul><li>#1 - Email group (does not include alumni...
Survey - Popular Events <ul><li>#1 - Discussion (Second Life research methods & issues) </li></ul><ul><li>#1 - ALA’s Jenny...
Survey - Suggestions <ul><li>Orientation / rank beginner classes </li></ul><ul><li>Schedule more help for newbies in real ...
Concerns <ul><li>“ Presentations are good, just don’t often hit the sweet spot of my particular interests” </li></ul><ul><...
Kudos <ul><li>“ I look forward to attending every week.” </li></ul><ul><li>“ This is an amazing group and effort!” </li></...
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Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning

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For Medical Library Association 2008, Annual Meeting

Published in: Education, Technology

Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning

  1. 1. Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning Patricia F. Anderson 1 , Emerging Technologies Librarian, <pfa@umich.edu>; Sharon Grayden , Instructional Learning Senior, Dental Informatics; Marc R. Stephens , Multimedia Services, Medical School Administration; Gillian Mayman 1 , Informatics Librarian; Anne Perorazio 1 , Infopoint; Mark P. MacEachern 1 , Liaison Librarian; Jane Blumenthal 1 , Director 1 Health Sciences Libraries, University of Michigan, Ann Arbor, MI
  2. 2. Background: What is Second Life? <ul><li>Buzzwords </li></ul><ul><ul><li>Virtual World </li></ul></ul><ul><ul><li>MUVE (Multi-User Virtual Environment) </li></ul></ul><ul><li>NOTE: Not a game, although may include game activities </li></ul><ul><li>Major relevant activities </li></ul><ul><ul><li>Education (“killer app”) </li></ul></ul><ul><ul><li>Social networks --> support groups </li></ul></ul><ul><ul><li>Professional meetings, presentations, seminar series, discussion groups, etcetera </li></ul></ul>
  3. 3. Background: Why librarians in Second Life? <ul><li>Jason Griffey (via Twitter): “It’s not the tool, it’s the training. Re. SL. We need to get used to that sort of interaction, because it’s coming.” </li></ul>
  4. 4. Background: Why are we in Second Life? <ul><li>Vision </li></ul><ul><ul><li>Ted Hanss, UM Medical School </li></ul></ul><ul><ul><li>Jane Blumenthal, UM Health Sciences Libraries </li></ul></ul><ul><li>Timeline </li></ul><ul><ul><li>March 2007 - purchase </li></ul></ul><ul><ul><li>Spring & Summer - planning </li></ul></ul><ul><ul><li>August 2007 - building </li></ul></ul><ul><ul><li>September 2007 - Wolverine Island opens to select group of faculty and students </li></ul></ul>
  5. 5. Phase One: Engagement <ul><li>Context : Wolverine Island “a gleam in the eye” </li></ul><ul><li>Library develops team with Second Life (SL) responsibilities </li></ul><ul><ul><li>1. Build SL skills </li></ul></ul><ul><ul><li>2. Discover relevant SL locations & resources </li></ul></ul><ul><ul><ul><li>Libraries </li></ul></ul></ul><ul><ul><ul><li>Health & healthcare </li></ul></ul></ul><ul><ul><ul><li>Science </li></ul></ul></ul><ul><ul><ul><li>Education </li></ul></ul></ul><ul><ul><li>3. Make connections in SL with possible mentors/partners </li></ul></ul><ul><ul><li>4. Facilitate discovery and connection for our faculty and University community. </li></ul></ul>
  6. 6. SL: Libraries
  7. 7. SL: Health & healthcare
  8. 8. SL: Science
  9. 9. Phase Two: Outreach <ul><li>Context: Wolverine Island in active development, portions open to restricted group, not open to campus community </li></ul><ul><li>Library team members collaborate with health science schools </li></ul><ul><ul><li>To promote Second Life opportunities </li></ul></ul><ul><ul><li>To inform interested faculty about SL </li></ul></ul><ul><ul><li>To disseminate Second Life skill base </li></ul></ul><ul><ul><li>To develop a campus cohort with skills & interest </li></ul></ul><ul><li>Initial outreach and collaboration focused on Medical School and School of Dentistry </li></ul>
  10. 10. Phase Two: Presentations <ul><li>What’s a Nice Library Like Yours Doing in a Place like This?: http://www.slideshare.net/umhealthscienceslibraries/whats-a-nice-library-20070731 </li></ul>
  11. 11. Phase Two: Podcasts <ul><li>Why Work & Teach With Second Life: http://www.slideshare.net/umhealthscienceslibraries/why-work-teach-with-second-life </li></ul>
  12. 12. Phase Two: Orientations <ul><li>Getting Started in Second Life: http://www.slideshare.net/umhealthscienceslibraries/getting-started-in-second-life </li></ul>
  13. 13. Phase Two: Really the Real World <ul><li>Face-to-face </li></ul><ul><li>Consultations </li></ul><ul><ul><li>Private </li></ul></ul><ul><ul><li>On-demand </li></ul></ul><ul><ul><li>In offices </li></ul></ul><ul><ul><li>In Second Life </li></ul></ul><ul><li>Classes </li></ul><ul><ul><li>Single sessions for faculty & staff </li></ul></ul><ul><ul><li>Student cohort class taught as four session elective in Medical School </li></ul></ul>
  14. 14. Phase Two: Video / Machinima <ul><li>Science Learning Opportunities in Second Life: http://www.youtube.com/watch?v=EfsSGBraUhc </li></ul>
  15. 15. Phase Three: Interdisciplinary Learning Communities <ul><li>Context: Wolverine Island open to campus community, alumni, and invited guests </li></ul><ul><ul><li>Wolverine Island highly secured, so access must be requested even for authorized visitors </li></ul></ul><ul><li>Focus on community building & engagement </li></ul><ul><li>Phase Two activities continue </li></ul><ul><li>Phase Three activities add to activity mix. </li></ul>
  16. 16. Phase 3: Dec 07 - Open <ul><li>Wolverine Island open for community events </li></ul>
  17. 17. Phase Three: Dec 07 - Brownbags Begin <ul><li>Every Friday at noon local time, 9am SLT </li></ul>
  18. 18. Phase Three: Events - Speakers <ul><li>JJ Drinkwater - SL Community Building </li></ul><ul><li>Joop Zuhal - SL Teaching, Pros & Cons </li></ul><ul><li>Jenny Levine @ ALA </li></ul><ul><li>Caia Alter - Pharmacy Research Labs </li></ul>
  19. 19. Phase Three: Events - Tours <ul><li>Dante Project </li></ul><ul><li>InfoIsland International </li></ul><ul><li>Nursing Education Simulator (NESIM) </li></ul><ul><li>Play2Train </li></ul>
  20. 20. Phase Three: Classes & Professional Presentations <ul><li>Basic Clothing Design Class: http://www.slideshare.net/umhealthscienceslibraries/basic-clothing-design-in-second-life </li></ul><ul><li>Enriching Scholarship 2008 </li></ul><ul><li>S’Lang Health event: http://www.slideshare.net/umhealthscienceslibraries/sl-healthy-slang </li></ul><ul><li>Virtual Worlds, Libraries, Education, Museums: http://www.slideshare.net/umhealthscienceslibraries/whatcha-gonna-do-an-academic-health-sciences-library-in-second-life-embraces-new-roles-298438/ </li></ul>
  21. 21. Phase Three: Opening the Library <ul><li>Ground Level: Freebies, Food Court </li></ul><ul><li>Main Level: Service Desk, Guides, Casual Seating, Fireplace, Games </li></ul><ul><li>Mezzanine: Exhibits </li></ul><ul><li>Top Level:Small Group Study Space with Public Slide Viewers / Social Space, Dance Floor </li></ul>
  22. 22. Phase Three: Outworld <ul><li>Community building with other social technology & media tools </li></ul><ul><ul><li>Flickr </li></ul></ul><ul><ul><li>Blogs </li></ul></ul><ul><ul><li>Wiki </li></ul></ul><ul><ul><li>Google Calendar </li></ul></ul>
  23. 23. Assessment: Metrics <ul><li>Dec 07 - Apr 08 </li></ul><ul><ul><li>18 events </li></ul></ul><ul><ul><li>>190 participants </li></ul></ul><ul><ul><li>Largest group = ~20 </li></ul></ul><ul><ul><li>Smallest group = 7 </li></ul></ul><ul><ul><li>Usual group = ~11 </li></ul></ul><ul><ul><li>Usual group is mostly regulars - repeat visits </li></ul></ul>
  24. 24. Campus Communities in Collaboration <ul><li>Health programs </li></ul><ul><ul><li>Medical School (SL/RL) </li></ul></ul><ul><ul><li>School of Dentistry (SL/RL) </li></ul></ul><ul><ul><li>Kinesiology (SL/RL) </li></ul></ul><ul><ul><li>Public Health (SL/RL) </li></ul></ul><ul><ul><li>Pharmacy School (SL/RL) </li></ul></ul><ul><ul><li>School of Nursing (RL) </li></ul></ul><ul><li>Non-health programs </li></ul><ul><ul><li>Computer Sciences </li></ul></ul><ul><ul><li>Dearborn Campus </li></ul></ul><ul><ul><li>Distance Learning </li></ul></ul><ul><ul><li>Literature, Sciences & Arts (Foreign Languages, Writing) </li></ul></ul><ul><ul><li>Libraries </li></ul></ul><ul><ul><li>School of Information </li></ul></ul><ul><ul><li>Unspecified </li></ul></ul>
  25. 25. Real Life Patrons (est.)
  26. 26. Second Life Patrons (est.)
  27. 27. Assessment: Survey <ul><li>Sent through all channels for event announcements </li></ul><ul><ul><li>Email group </li></ul></ul><ul><ul><li>Second Life groups </li></ul></ul><ul><ul><li>Blog & wiki </li></ul></ul><ul><ul><li>Reminders </li></ul></ul><ul><li>27 responses </li></ul><ul><ul><li>Survey composition: 48% faculty / librarian; 41% staff; 11% alumni </li></ul></ul><ul><ul><li>78% attended SL events; 22% had not </li></ul></ul><ul><ul><li>Results interesting, but not reliable </li></ul></ul>
  28. 28. Survey - Communication <ul><li>Best communication methods </li></ul><ul><ul><li>#1 - Email group (does not include alumni) </li></ul></ul><ul><ul><li>#2 - Word of mouth </li></ul></ul><ul><ul><li>#3-4 - Second Life groups </li></ul></ul><ul><ul><li>#5 - Blog </li></ul></ul>
  29. 29. Survey - Popular Events <ul><li>#1 - Discussion (Second Life research methods & issues) </li></ul><ul><li>#1 - ALA’s Jenny Levine on Gaming in Libraries </li></ul><ul><li>#2 - Tour (Genome) </li></ul><ul><li>#2 - Tour (JS Vavoom, Nursing ACLS) </li></ul><ul><li>#3 - Joop Zuhal (Pros/Cons SL Teaching) </li></ul><ul><li>#3 - Tour (InfoIsland) </li></ul><ul><li>#3 - Tour (Play2Train) </li></ul><ul><li>Note: All events were listed as favorites by some; average score was 6, with range from 3 to 10 </li></ul>
  30. 30. Survey - Suggestions <ul><li>Orientation / rank beginner classes </li></ul><ul><li>Schedule more help for newbies in real world venues </li></ul><ul><li>Use SL to deliver more RL content </li></ul><ul><li>Resource sharing - what have you learned, how did you learn it </li></ul><ul><li>More focus on research & funding options </li></ul><ul><li>More focus on health care consumer communities </li></ul><ul><li>More hands-on activities (scripting / building) </li></ul><ul><li>Collaborate with Alumni Association </li></ul><ul><li>Organize a campus wide day-long conference about SL </li></ul><ul><li>Use SL to build more patient communities in support of clinical care </li></ul>
  31. 31. Concerns <ul><li>“ Presentations are good, just don’t often hit the sweet spot of my particular interests” </li></ul><ul><li>“ I usually miss these. How are they announced?” </li></ul><ul><li>“ This forum is not of interest to me or my primary clientele” </li></ul><ul><li>“ I wish I could participate, but I just do not like Second Life at all” </li></ul><ul><li>“ I’d love to participate, but can’t at the current time” </li></ul>
  32. 32. Kudos <ul><li>“ I look forward to attending every week.” </li></ul><ul><li>“ This is an amazing group and effort!” </li></ul><ul><li>“ Many thanks for organizing the SLUM events. I find all the topics quite interesting” </li></ul><ul><li>“ An incredible job” </li></ul><ul><li>“ A big THANK YOU for … time and effort” </li></ul>

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