CHANGE MANAGEMENT & CHANGEREQUEST MANAGEMENT                   Ujjwal Kumar Joshi                           10th April, 2013
Change and it’s typesChange is “to make something different”In     management       perspective,    “Change   Management i...
Typical tasks of a ChangeProject 1.   Identifying need for change 2.   Change Recommendation 3.   Analysis of the feasibil...
Method and Tools   Survey (Feedback)   Expert Judgment (Situational Analysis)   Communication (Stakeholder)   Benchmar...
Importance of ChangeManagement in the Companies   Innovation and development   Customer satisfaction   Competitive adva...
“EVERYONE THINKS OFCHANGING THE WORLD, BUT       NO ONE THINKS OF      CHANGING HIMSELF.”          - LEO TOLSTOY
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A short presentation about change request Management

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Change

  1. 1. CHANGE MANAGEMENT & CHANGEREQUEST MANAGEMENT Ujjwal Kumar Joshi 10th April, 2013
  2. 2. Change and it’s typesChange is “to make something different”In management perspective, “Change Management is the process, tools and techniques to manage the people-side of change to achieve the required business outcome”.Changes could be: Internal or External Individual or Organizational 2
  3. 3. Typical tasks of a ChangeProject 1. Identifying need for change 2. Change Recommendation 3. Analysis of the feasibility of Change 4. Steering committee approval 5. Project Sponsor approval 6. Implementation 7. Constant review 3
  4. 4. Method and Tools Survey (Feedback) Expert Judgment (Situational Analysis) Communication (Stakeholder) Benchmarking (Standards) Risk management (Impact Analysis) Trainings (Knowledge and skills enhancement) 4
  5. 5. Importance of ChangeManagement in the Companies Innovation and development Customer satisfaction Competitive advantages Quality assurance Efficiency of resources Enhanced Individual and Organizational Morale and skills Increased profitability 5
  6. 6. “EVERYONE THINKS OFCHANGING THE WORLD, BUT NO ONE THINKS OF CHANGING HIMSELF.” - LEO TOLSTOY

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