ui42 Martin Krupa UX Camp Vienna Mobile Policeman 2013-11-09

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Police in Slovakia is starting to use a special tablet with app for checking the info about a person or a car. Case study with insights from the successfully delivered project - thanks to the combination of UX design by ui42 and Agile development by HP Slovakia.

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ui42 Martin Krupa UX Camp Vienna Mobile Policeman 2013-11-09

  1. 1. Mobile Policeman Martin Krupa November 9th 2013
  2. 2. Content Police in Slovakia is starting to use a special tablet with app for checking the info about a person or a car. Case study with insights from the successfully delivered project - thanks to the combination of UX design by ui42 and Agile development by HP Slovakia.
  3. 3. ui42 – more than 15 years with web • The biggest job portal in Slovakia (stared in ui42 in 1997). Profesia was later sold to the British media company Daily Mail and General Trust who also owns www.jobsite.co.uk. • First Slovak content management system Buxus (1999) has been running on more than 200 webs and at least 1000 active users work with Buxus daily. (SK, CZ, NL, UK) • ui42 is the pioneer of Usability in Slovakia. We use think aloud metodology based on Nielsen Norman Group. • ui42 was nominated for the European Business Awards in the category Innovation of the year 2010 and 2011 for web usability testing in the category Innovation of the year. Top 10 Country Representatives • Google Certified Partner
  4. 4. ui42 & usability Already 52 #usability sessions: 84 days, 435 users, 29 clients
  5. 5. Project NEV (National Registry of Cars)
  6. 6. NEV: Constraints & challenges • Specially designed PC with a touchscreen & hardware keyboard • Location: in car, day & night, under the stress • Users: policeman in terrain • Online but connection to central serves might be slow (e.g. slow loading of pictures) • • • • • • Application is part of Frequentis SW environment 1024x500 pixels Software keyboard designed by other vendor Other apps developed by other vendors Implementation in Java Swing No experience with UX & Agile in HP Slovakia
  7. 7. NEV: Sketches
  8. 8. NEV: Process Maps
  9. 9. NEV: Visual Design
  10. 10. NEV: User Interface Design Manual
  11. 11. NEV: Usability Testing
  12. 12. NEV: Agile & UX
  13. 13. NEV: Result
  14. 14. UX vs. Agile • Separate design and development • Maintain a coherent vision of the user interface architecture
  15. 15. Contact Martin Krupa krupa@ui42.sk www.ui42.sk/usability www.ui42.sk/blog twitter: @martinkrupa +421 905 403 728 PLS share with me usability failures from your daily life!

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