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Innovation for Quality Leadership


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Workshop at EDEN Conference

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Innovation for Quality Leadership

  1. 1. INNOVATION FOR QUALITY LEADERSHIP Prof. Dr. Ulf-Daniel Ehlers Alastair Creelman, Linnaeus University SandraWills, Charles-Stuart-University SteveWheeler, Plymouth University
  2. 2. 2008...
  3. 3. Joining the pieces Quality Innovation –Transformation Leadership
  4. 4. The Panel ■ SteveWheeler, UK, Plymouth University ■ SandraWills,Australia,Charles-Stuart-University ■ Alastair Creelman, Linnaeus University
  5. 5. ■ 1. Short input presentation ■ 2. Chat Show: Digital Leadership, exploration of the topic ■ 3. Participant cases: Speed Discussion ■ 4. Sharing back – about 3-5 stories ■ 5. Reaction from the panel
  6. 6. So many quality concepts, so little change? Why are we still talking about quality?
  7. 7. Experimentation Integration Sustainability (also Romiszowski 2003)
  8. 8. ■ Digital transformation and quality are linked ■ From Experimentation to Integration to Sustainability ■ Quality frameworks evolve with digital transformation ■ Quality becomes more and more a leadership issue: ■ Quality Leadership for Quality Culture rather than quality assurance and control for legitimation
  9. 9. Quality Development  Enabling individual and organisational growth through competence development and professionalisation  which competencies? QCulture & Professionalisation Management Process models QM-Handbooks Instruments & Rules Competences Values Individual & Collective Quality Management Communication Participation Trust Quality Commitment Attitudes Top-Down Bottom-Up Quality Culture (based on European University Association 2006)
  10. 10. Quality management systems, tools, mechanism, to assure, manage and enhance quality. Enabling Factors Quality Competencies Knowledge Quality Cultures Values Patterns Norms Rituals SymbolsLanguage(s) PracticesSkills Attitudes Commitment Structures Negotiation Organisational Context Organisational Cultures Participation Communication Trust Individual and Collective Heroes Artefacts Stories Myths Incorporations (Ehlers 2008)
  11. 11. Where does that leave us? ■ We have understood the meachnics of quality in eductaion ■ We are about to understand the transformative potential of digitalisation ■ Now: How can we lead organisations into the next phase? ■ And how can we link quality, transformation and leadership?
  12. 12. The Panel ■ SteveWheeler, UK, Plymouth University ■ SandraWills,Australia,Charles-Stuart-University ■ Alastair Creelman
  13. 13. YOU ■ Mumbling, Muttering, Murmuring... ■ Please mumble, mutter, murmur...! 15 Minutes... ■ Do you know yourself a good practice case of leadership for quality digital transformation? ■ WHY do you feel it is good practice? ■ Which role did leadership play in your example? ■ Share back to the plenary
  14. 14. 14 Thank you for your attention! Let‘s talk....