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NELIG 2009 - Library Collections Meet Web 2.0 - Tools for Wow!, Cool!, Awesome! User Experiences - June 5, 2009

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NELIG 2009 - Library Collections Meet Web 2.0 - Tools for Wow!, Cool!, Awesome! User Experiences - June 5, 2009

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Overview of tools to improve the user experience with your online collections/resources.

Presented at NELIG 2009 on June 5, 2009 by Michael Howser & Bill Miller of the University of Connecticut Libraries Map and Geographic Information Center - MAGIC

Overview of tools to improve the user experience with your online collections/resources.

Presented at NELIG 2009 on June 5, 2009 by Michael Howser & Bill Miller of the University of Connecticut Libraries Map and Geographic Information Center - MAGIC

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NELIG 2009 - Library Collections Meet Web 2.0 - Tools for Wow!, Cool!, Awesome! User Experiences - June 5, 2009

  1. 1. Library Collections Meet Web 2.0 - Tools for…
  2. 2. WOW! COOL! AWESOME! User Experiences
  3. 3. Presented by: Michael Howser & Bill Miller University of Connecticut Libraries Map and Geographic Information Center – MAGIC – magic.lib.uconn.edu
  4. 4. 10 Tips to Improve the User Experience - Where to Start - • Problem • Solution – User identified issues – Free or Cheap – Confusing – Little to no programming – Advanced User Only – Flexible – Jargon – Web 2.0 (when – Metadata takes possible) priority over image(s) – Intuitive – Money – Little or No IT help needed
  5. 5. P roblem We are having problems with distributing images of our historical map collection. One of the big stumbling blocks is the size tiffs and our storage capability and budget is very limited. Do you know of a way to allow our patrons to search metadata and download images without having to contact our office; and do it for less than $5,000?
  6. 6. S olution flickr • Price = $24.95/yr •Unlimited Storage •Download feature •Rights-management •Multiple Image sizes •Tagging •Searchable Flickr flickr.com
  7. 7. P roblem We have diverse resources available through the MAGIC website and several links of outside resources that are useful to our patrons. How can we provide a comprehensive search capability that would allow our patrons to find available resources with one search?
  8. 8. S olution Google CSE •Price = FREE! •Completely Customizable •Identify website(s) to include in search •Branding •Ad Free (for non-profits) Google Custom Search Engine google.com/cse
  9. 9. P roblem I am off-campus patron and I’m looking for the location of old stone walls in Connecticut. How can I find the Clark and Tackabury's Topographic Map of Connecticut from 1859? I would also like to have a copy of the map for my research.
  10. 10. S olution cooliris •Price = FREE! •Visual Wall •Embed into website •Customizable •Searchable cooliris cooliris.com
  11. 11. P roblem We are purchasing a collection of guidebooks and maps for the UConn Travel Abroad Program. I would like to make the students aware of these resources using interactive technology they are already using. Any ideas?
  12. 12. S olution Google Maps •Price = FREE! •My Maps enables collaboration •Cloud-based •Searchable •Includes data & data can be added/ created Google Maps & My Maps maps.google.com
  13. 13. P roblem Metrics are starting to drive decisions in our library. It is becoming increasingly important that we have granular stats showing who, when, and what resources are being used on the MAGIC website. How can I gather statistics about my users?
  14. 14. S olution Google Analytics •Price = FREE! •User-data •Keywords •Traffic sources •Visitor Locations •Much more! Google Analytics google.com/analytics
  15. 15. Data Analysis – Fall 2008 Key Indicators: Average Time on site 1 minute 58 seconds Pageviews 42,167 Pages/Visit 1.79 Content / (homepage) 26,380 /help/help_sid 4,058
  16. 16. Data Analysis – Spring 2009 Key Indicators: Average Time on site 3 minute 28 seconds Pageviews 84,117 Pages/Visit 3.41 Content / (homepage) 25,925 /historical_maps 7,354
  17. 17. P roblem I would like our users to be able to label resources and see how other users are describing them. How do we make our recommended links to additional resources easily accessible to our users?
  18. 18. S olution Delicious •Price = FREE! •Flexible •Searchable •Tagging •Can be used to improve Google CSE Delicious delicious.com
  19. 19. P roblem The UConn Library system is becoming a more collaborative organization. There is increasing need for communication between the main campus and the branch campuses. Is there a way we can use the web to facilitate inexpensive live video conferencing?
  20. 20. S olution DimDim or Yuuguu •Price = FREE! •Flexible •Recording option •Minimal/no installs •Screen sharing •VoIP •Mac + Windows DimDim OR Yuuguu yuuguu.com dimdim.com
  21. 21. P roblem We are starting to work with multiple departments across campus. We need to understand what their students are researching and what areas are growing. Do you know of a way we can begin a dialog and brainstorm?
  22. 22. S olution Bubbl.us •Price = FREE! •Flexible •Collaborative •Embed capable •Multiple Uses! Bubbl.us bubbl.us
  23. 23. P roblem We provide data to the undergraduates at UConn. They have to make choices on what they will download from our site. We find that they often download the wrong data. Is there a program that will allow them to preview the data before they actually begin to download?
  24. 24. S olution Google Maps Preview •Price = FREE! •Flexible •Need to have KML or KMZ file first •Easy to use interface •Google My Maps friendly Google Maps & My Maps maps.google.com
  25. 25. P roblem We have provided data and maps through the MAGIC website assuming that patrons actually want what we provide. How can I survey my users cheaply and with no IT help?
  26. 26. S olution Google Docs - Forms •Price = FREE! •Flexible •Statistics reporting •Easy to edit/update •No limit on # of questions Google Docs - Forms docs.google.com
  27. 27. Questions? Map and Geographic Information Center - MAGIC University of Connecticut Libraries 369 Fairfield Way Phone: 860-486-4589 (p) E-mail: magic@uconn.edu IM (AOL): uconnlibmagic magic.lib.uconn.edu Digitizing the Past to Empower 21st Century Research

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