Prezentare Bud Haney & Deiric McCann - Leadership Charisma

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Prezentare Bud Haney & Deiric McCann - Leadership Charisma

Conferinta Internationala "Great People Choose Best Practices", editia a VIII-a, 5-7 octombrie 2011, Brasov
Sursa: Profiles International

Published in: Business, Education
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Prezentare Bud Haney & Deiric McCann - Leadership Charisma

  1. 1. Bud Haney • Founder, President & CEO, Profiles International • Author of ‘40 Strategies for Winning in Business’ & ‘Leadership Charisma’ SpeakersDeiric McCann• Sr. Vice President, Profiles International• Author of ‘Winning Business Proposals’ & co-author of ‘Leadership Charisma’
  2. 2. Leadership Charisma The Impact of the Charismatic Leader Raising Productivity & Profitability
  3. 3. A Common Thread?
  4. 4. “…Charisma for it’s own sake is good for  little more than your ego – but put it to work in the service of your business and its  impact can be enormous. - ‘Leadership Charisma’, Haney, Sirbasku, McCann
  5. 5. We defined amore practical ‘commercial charisma’…
  6. 6. Leadership Charisma "Charismatic leaders create and maintain a work  environment where people are emotionally and intellectually committed to the organizations goals.They build an energetic and positive attitude in others  and inspire them to do their very best.  In doing so they create a common sense of purpose where people are more inclined to invest extra energy  and even some of their own time in their work."  - ‘Leadership Charisma’, Haney, Sirbasku, McCann
  7. 7. The Research: What We Did• 40,000 manager-leaders assessed for their leadership charisma…• …by almost 400,000 ‘Direct Reports’
  8. 8. The Research: What We Found • It ALL comes down to behavior! • ANYONE can learn to be a charismatic leader
  9. 9. “You can resist an invading army; you cannot resist an idea whose time has come.” Victor Hugo
  10. 10. So What?
  11. 11. Getting Positive Results
  12. 12. You trimmed costs,You reengineered your processes,In some cases you reduced yourworkforce … You now have the team that MUST take you through this economy successfully
  13. 13. A Critical Reality
  14. 14. Vernon Bryce, Talking in TradeArabia
  15. 15. Engagement = Productivity & Profitability Source: Towers Perrin ‘Global Workforce Study’ (surveyed nearly 90,000 employees in 18 countries)
  16. 16. Engagement = Productivity & Profitability…which equates to:…a 51% Gap in Operating Income!…a 39% Gap in Earnings per Share!…between high and low engagement organizations Source: Towers Perrin ‘Global Workforce Study’ (surveyed nearly 90,000 employees in 18 countries.
  17. 17. What DrivesEngagement
  18. 18. Engagement is Driven By• Job Fit• Leadership – too often forgotten!
  19. 19. The Overlooked Role of The Leader in Engagement … a great workplace is measured by the quality  of three, interconnected relationships:The relationship… …between employees and management …between employees and their jobs/company …between employees and other employees Fortune Magazine’s “100 Best places To Work”
  20. 20. Engagement The “... a heightened emotional connection that an employee feels for his or her Common Thread? organization, that influences him or her to exert greater discretionary effort in his or her work.” Charisma: “... a special quality of leadership that captures the popular imaginationand inspires allegiance and devotion.”
  21. 21. No onehas charisma
  22. 22. The Research: What We Found • It ALL comes down to behavior! • ANYONE can learn to be a charismatic leader
  23. 23. Leadership Charisma: Two Guiding Principles• WIIFM• The Charismatic Equation
  24. 24. WIIFM
  25. 25. The ‘Charismatic Equation’ The extent to which you are perceived as being charismatic isdirectly proportional to the extent to which people either feel or fare better after each interaction with you. - ‘Leadership Charisma’, Haney, Sirbasku, McCann
  26. 26. ANYONE can Learn to be a Charismatic Leader: Six of the Most Critical Behaviors1. Be a Beacon of Positivity2. Communicate Effectively3. Tailor Your Vision4. Be Energetic & Enthusiastic5. Recognize the Greatness in Others6. Use the Charismatic Power of Belief in People
  27. 27. 1.Be a Beacon of Positivity
  28. 28. 2.9013?“The Losada Line”
  29. 29. Positivity / Negativity Ratio 1:1 2:1 3:1 4:1 5:1 6:1 7:1 8:1 9:1 10:1 11:1 Team Team ‘Languishes’ ‘Flourishes’ Creativity dies, Creativity thrives, relationships relationships are enhanced, break down & engagement rises, productivity dives people work in ‘flow’, & productivity rises The ‘Losada Zone 2.9013:1 The ‘Losada Line’ Line’Charismatic & engaging leaders focused on keeping their environment & people in the Losada Zone
  30. 30. 2. Communicate Effectively
  31. 31. 1-on-1 Communications• Keep it upbeat• For heaven’s sake, listen!• Solicit ideas, opinions and suggestions• Create a comfortable climate for raising concerns
  32. 32. 3. Tailor Your Vision
  33. 33. …the best way to keep your stars  (engaged) is to know them better  than they know themselves  ‐ and then use that information to customize the career of their dreams -Source: Timothy Butler & James Waldroop: “Job Sculpting” Harvard Business Review - September-October 1999
  34. 34. Tailor Your Vision• What are their strengths?• What are their development needs?• What goals do they have for themselves?• What does success look like for them?• What are their family circumstances?• What are their passionate interests?• What will they learn / how will they become more valuable helping you to achieve your vision?
  35. 35. 4. Energy& Enthusiasm
  36. 36. Emotional Contagion“Results of our studies clearly indicated that leaders’ emotionalexpressions play an important role in the formation of followers’ perceptions of leader effectiveness, attraction to leaders and follower mood … … charismatic leaders enable their followers to experience positive emotions ……the behavior of leaders and managers can make a difference inthe happiness and well-being of the followers by influencing their emotional lives” Joyce E.Bono & Remus Ilies
  37. 37. Everything we say or do tends to ripplethrough our network, having an impacton our friends (one degree), ourfriends’friends (two degress), and even ourfriends’ friends friends (three degrees)
  38. 38. 5. Recognize theGreatness in Others
  39. 39. Recognition is Chemical Recognition for good work releases Dopamine in the brain, which creates feelings of pride and pleasure.Better yet, that Dopamine hit cements theknowledge that more of that behavior will create more praise, resulting in another Dopamine drench, and so on. ‘In Praise of Praising Your Employees’, Gallup Management Journal
  40. 40. Recognition is Psychological The‘Norm of Reciprocity’
  41. 41. 6. The Charismatic Power of Belief in People
  42. 42. 2 Key Drivers of Individual Performance• Leader’s expectation of an individual
  43. 43. “…if you have positive expectations of all of your people then,consciously and unconsciously, you will continually transmit those expectations and support yourpeople in raising their self-esteem, their expectations of themselves, and their engagement with their work to produce the results you expect of them.” - ‘Leadership Charisma’, Haney, Sirbasku, McCann
  44. 44. 2 Key Drivers of Individual Performance• Leader’s expectation of an individual• Individual’s expectation of her-/himself
  45. 45. “As a charismatic leader you must have the very highest expectations of your people, knowing that your expectations will become their expectations – and that their expectations will translate to unprecedentedproductivity, performance and success.” - ‘Leadership Charisma’, Haney, Sirbasku, McCann
  46. 46. ANYONE can Learn to be a Charismatic Leader: Six of the Most Critical Behaviors1. Be a Beacon of Positivity2. Communicate Effectively3. Tailor Your Vision4. Be Energetic & Enthusiastic5. Recognize the Greatness in Others6. Use the Charismatic Power of Belief in People
  47. 47. “Everything you do, or do not do, adds to, or subtracts from,your charisma as a leader”
  48. 48. Where are you now? ‘You cannot manage what you cannot measure’• Self Leadership Charisma Index (SLCI)• Self Leadership Charisma Quotient (SLCQ) You have little idea what you’re doing that’s working…
  49. 49. Checkpoint: Self Leadership Charisma Index &Self Leadership Charisma Quotient
  50. 50. Getting Positive Results
  51. 51. Leadership Charisma The Impact of the Charismatic Leader Raising Productivity & Profitability

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