Key inputs into the DesignSpecification for ISO 9001:2015                     Alka Jarvis                                 ...
ISO 9001 history, At A Glance                                                   Technology/Innovation                     ...
Details    9001/9004 first published in 1987, undergone    three revisions: 1994, 2000 and minor changes in 2008  YEAR    ...
Design Specification      The Design Specification provides:           Principles and general expectations for the revis...
Technological Changes: Over 10 years•   It is a golden age of technology and    innovation. These two are           Online...
Purpose of the Revision    Provide updates to the QMS Standards to meet     today’s complex and technological changes   ...
Requirements for the New Contents      Generic to all sizes/types and types      Capable of being applied by the widest ...
Key Sources for Design Inputs    User needs have been determined from the     following:          The results of the "sy...
Importance of New Concepts in ISO 9001How important is it to incorporate the following concepts into ISO 9001?  Alka Jarvi...
Key User Inputs from the World-wideSurvey                                 •   ISO, as it is, must change to be relevant   ...
Other Design Input Sources: 19ISO/TC176/SC2 Vision and Mission          Work of the Ad Hoc Group:                         ...
Other considerations    ISO responded to user requests for greater alignment by     developing Annex SL for use in all of...
Liasons: 13+Concepts and Terminology ISO/TC 176/SC 1                  Interpretations        ISO/TC 176/SC 2/WG 22        ...
The Ultimate ResultsThe Standard:    Will address user concerns    Increase confidence in an     organization’s ability ...
Obrigado pelo seu interesseAlka Jarvis © January 2012            15
Upcoming SlideShare
Loading in …5
×

Alka jarvis-Informações chaves para elaboração da Norma ISO 9001:2015

702 views

Published on

Informações chaves para elaboração da Norma ISO 9001:2015
Palestrante Alka Jarvis | Representante do USA no ISO 176/SC2

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
702
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
42
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Alka jarvis-Informações chaves para elaboração da Norma ISO 9001:2015

  1. 1. Key inputs into the DesignSpecification for ISO 9001:2015 Alka Jarvis 1
  2. 2. ISO 9001 history, At A Glance Technology/Innovation Increase relevance to drive growth Over 10 years since any significant changes If Implemented Right: helps organizations to Improve & remain sustainable Global Presence: Over 1,000,000 Cert.Alka Jarvis © January 2012
  3. 3. Details 9001/9004 first published in 1987, undergone three revisions: 1994, 2000 and minor changes in 2008 YEAR HISTORY 1987 Standard was based on traditional quality assurance standard used in Manufacturing sector ― 1994 Minor revision, without significant change 2000 Concept of eight quality management principles: Customer focus, leadership, involvement of people, process approach, system approach, fact-based decision making, continual improvement, mutually beneficial supplier relationships 2008 Minor revision, without significant changeAlka Jarvis © January 2012
  4. 4. Design Specification The Design Specification provides:  Principles and general expectations for the revision of ISO 9001  Does not have a fixed list of specific items or requirements to be considered in the standard This will allow ISO/TC 176/SC 2 to communicate:  Purpose and direction regarding the strategic intent of the revision  Clear specifics of the purpose of the revised standard and the scope of the revision process Alka Jarvis © January 2012 4
  5. 5. Technological Changes: Over 10 years• It is a golden age of technology and innovation. These two are Online Banking transforming: • The way we do business • The way we work • The way we communicate • The way we live Mobile Access Global Positioning System: GPS • The way we learn Alka Jarvis © January 2012
  6. 6. Purpose of the Revision Provide updates to the QMS Standards to meet today’s complex and technological changes Ensure the requirements are stated to facilitate effective implementation by organizations and effective audits by 1st, 2nd and 3rd parties Ensure that the standard is adequate to provide confidence to the organization in meeting the standard’s requirements Alka Jarvis © January 2012 6
  7. 7. Requirements for the New Contents  Generic to all sizes/types and types  Capable of being applied by the widest possible range of organizations  Current purpose, the title and the field of application be unchanged from ISO 9001:2008  Simplified language and writing styles used for understanding and consistency  Consistent phrasing and terms maintained to facilitate both translation into other languages  Maintain focus on effective process management to produce the desired outcomes  Others!Alka Jarvis © January 2012 7
  8. 8. Key Sources for Design Inputs User needs have been determined from the following:  The results of the "systematic review" that was completed on ISO 9001:2008 during 2011-2012  Analysis of the results of the extensive worldwide ISO 9001 User SurveyAlka Jarvis © January 2012 8
  9. 9. Importance of New Concepts in ISO 9001How important is it to incorporate the following concepts into ISO 9001? Alka Jarvis © January 2012
  10. 10. Key User Inputs from the World-wideSurvey • ISO, as it is, must change to be relevant • Integrate with other MSS (EMS etc.) • Provide one integral approach to the management of the organization for Leadership commitment & understanding, strategic planning, management buy-in • Ensure efficiency/effectiveness of audits ISO Input and address problems in certification For Future audits • Include tools and risk management( Alka Jarvis © January 2012
  11. 11. Other Design Input Sources: 19ISO/TC176/SC2 Vision and Mission Work of the Ad Hoc Group: examination whether the req. of ISO 9001 support clause 1.1ISO/TC 176/SC2 Strategic Outputs from the Objective SC1/SC2 Task Group on the revision of QM principles ISO/TC 176/SC 2/WG 18/TG1.19 Project ISO 9001:2015 Review Report Annex SL* Comments from User needs from 2000/2008 systematic Design Specs review/proposed actions Alka Jarvis © January 2012 11
  12. 12. Other considerations ISO responded to user requests for greater alignment by developing Annex SL for use in all of its management system standards. A number of standards have been developed based upon ISO 9001. Where practicable, consideration of the content of those standards may be used as input into the revision of ISO 9001 Consistency with other standards in the ISO 9000 family should be maintained, particularly with respect to the definitions given in ISO 9000 WG24 is expected to work in close liaison with ISO/TC176/SC1 to ensure consistency of approach, using an iterative process to ensure compatibility between the Fundamentals of ISO 9000 Alka Jarvis © January 2012 12
  13. 13. Liasons: 13+Concepts and Terminology ISO/TC 176/SC 1 Interpretations ISO/TC 176/SC 2/WG 22 Communications and Product Support. ISO/TC 176/SC 2/WG 23 Auditing Practices Group ISO/TC 176/IAF/ISO ISO/TC Environment Management Systems 207/SC 1 Outsourcing ISO/PC 259 OthersAlka Jarvis © January 2012 13
  14. 14. The Ultimate ResultsThe Standard: Will address user concerns Increase confidence in an organization’s ability to provide conforming products Enhance an organization’s ability to satisfy its customers Enhance customer confidence in QMS based on ISO 9001Alka Jarvis © January 2012 14
  15. 15. Obrigado pelo seu interesseAlka Jarvis © January 2012 15

×