Models of evaluation in educational technology

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Evaluate The Official E-government Services Portal

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Models of evaluation in educational technology

  1. 1. The Official E-government Services Portal Done by: Rabaa AL-Adawi (69260) Asma AL-Hinai (59606) Project title: http://www.ita.gov.om/ITAPortal/ITA/default.aspx
  2. 2. Project description: <ul><li>The portal is a gateway of e-services offered by the Omani government agencies. Services are structured in a live event model of the visitor, and this makes navigation easier. </li></ul>
  3. 3. Objectives <ul><li>To empower the general public with information and services from the government at their convenience and comfort, and at affordable cost. </li></ul><ul><li>To facilitate ease of access by structuring services based on a ‘life path’ and a ‘life event’ strategy for delivery through multiple electronic channels </li></ul><ul><li>To achieve full integration of eServices, by implementing the required cross-agency connectivity and a inter-agency governance structure via the transformation of public sector internal and external relationships </li></ul><ul><li>To take effective measures to ensure its adoption amongst the community by constantly upgrading the ease of access to such information and services </li></ul>
  4. 4. Participants: <ul><li>Residents and citizens : serves everyone in who require government services in different fields including regarding personal affairs, immigration, health, education, culture or entertainment. </li></ul>
  5. 5. Cont. <ul><li>Business: serves the business community by offering electronic services related to investing in Oman, starting a business, trade related documents, free trade zones and relevant policies and regulations. </li></ul>
  6. 6. Cont. <ul><li>Visitors: This portal provides complete information about tourist attractions in Oman, transport services, restaurants, shopping and weather services, hospitals, police and fire services </li></ul>
  7. 8. Model of Evaluation <ul><li>Bates’ ACTIONS Model </li></ul>
  8. 9. Access <ul><li>to access services you should register to have an account. </li></ul><ul><li>Easy to navigate (Sitemap, Search feature) </li></ul><ul><li>Flexible </li></ul><ul><li>- This portal enables public to reach the government entities concerned at any time, and from anywhere without having to physically visit the offices </li></ul><ul><li>- The Portal is available in Arabic & English </li></ul><ul><li>Active & Clearly label links </li></ul>
  9. 10. Interactivity and User-friendliness <ul><li>Employees-participants Interaction through: </li></ul><ul><li>- sending SMS. </li></ul><ul><li>- emails </li></ul><ul><li>Provides an integrated connection among the various Government electronic systems and services </li></ul><ul><li>Sections for suggestions and complaints </li></ul>
  10. 11. Organizational Issues <ul><li>barriers to using the portal successfully within the institution: </li></ul><ul><li>-Totally depended on internet (face problem when system goes down) </li></ul><ul><li>- Difficult to convince community to use e-services. </li></ul><ul><li>- needs qualified employees to monitor the services. </li></ul><ul><li>- continuous process of update, announcement </li></ul>
  11. 12. Speed <ul><li>Quick delivery services. </li></ul><ul><li>Quickly to navigate from one page to another through the portal </li></ul>
  12. 13. <ul><li>The End </li></ul>

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