Advertisement
Check these out next
Designing Search - Presented at Ovum's Enterprise Search Event
Sep. 14, 2011•0 likes•1,475 views
3 likes
Be the first to like this
Show More
views
Total views
0
On Slideshare
0
From embeds
0
Number of embeds
0
Download to read offline
Report
Technology
Design
Tyler TateFollow
Co-founder & CEO at Crema.coAdvertisement
Designing Search - Presented at Ovum's Enterprise Search Event
- Designing the search experience by Tyler Tate, TwigKit
- ux search
- <widget:facets facets=”Categories,Sources” />
- <widget:facets facets=”Categories,Sources” type=”expandable” />
- <widget:facets facets=”Categories,Sources” type=”expandable” />
- Local Government Healthcare Broadcast News media Aerospace Electronics Intelligence
- “The range of navigational tools and visualisation techniques are as important to the successful adoption of an enterprise search solution as the delivery of pertinent results.” – Enterprise Search and Retrieval 2011/2012, Ovum
- “Search usability accounted for an estimated 43 percent of the difference in employee productivity between the best and worst intranets.” – Designing Usable Intranets by Nielsen Norman Group
- Search usability is important. Nielsen Norman Group calculated that a 10,000-person company whose intranet had poor usability would waste $15 million per year in lost productivity in comparison with an intranet with good usability.
- Photo by David Woo
- Photo by Paul Robertson
- Photo by Mark Hillary Photo by Paul Robertson
- ?! Is this as good as it gets?
- Document Information Document Query Representation Need Classic information retrieval
- Iterative information seeking
- Lookup
- Learn Lookup
- Investigate Learn Lookup
- Investigate Explore Learn Lookup
- Investigate Learn Lookup
- The Lookup Process
- Recognise the need for information The Lookup Process
- Recognizing a need for information
- Recognizing a need for information Known-item
- Recognizing a need for information Known-item Navigational
- Recognizing a need for information Known-item Exploratory Navigational
- Formulate the query The Lookup Process
- Autocomplete
- Autosuggest
- Instant Results
- Run the query The Lookup Process
- Running the query
- Running the query
- Running the query
- Running the query
- Running the query
- Running the query
- Running the query
- Running the query
- Running the query
- Review the results The Lookup Process
- Use Clear Titles
- Use Hit Highlighting
- Use Hit Highlighting
- Colour-code results
- Colour-code results
- ? The Lookup Process
- Investigate Learn Lookup
- Investigate Learn Lookup
- The learning process 1 2 3 4 5 6
- The learning process 1 2 3 4 5 6
- uncertainty apprehension The learning process 1 2 3 4 5 6
- Selection optimism The learning process 1 2 3 4 5 6
- Selection Exploration confusion uncertainty doubt The learning process 1 2 3 4 5 6
- Selection Exploration Formulation confidence The learning process 1 2 3 4 5 6
- Selection Exploration Formulation Collection The learning process 1 2 3 4 5 6
- Selection Exploration Formulation Collection The learning process 1 2 3 4 5 6
- Explore
- Browse
- Flexible ltering
- Data Visualization
- Data Visualization
- <visualization:facetChart facet=”categories” title=”Top Categories” /> Data Visualization
- Related Items
- Re- nd
- Highlight visited pages
- Bookmark items
- Recently viewed items
- Recently viewed items
- Organise
- Assign to a group
- Compare
- Side-by-side product comparison
- Chart comparison
- Annotate
- Comment on and rate saved properties
- Investigate Learn Lookup
- Investigate Learn Lookup
- Monitor
- Saved Searches
- Email alerts
- Email alerts
- Collaborate
- Collaborative bookmarking
- Investigate Learn Lookup
- We must think beyond the individual query and help users accomplish their goals over time, across space, and with the people they trust.
- ✴ Gary Marchionini, Exploratory Search: From Finding to Understanding, 2006 ✴ Carol C. Kuhlthau, Inside the Search Process: Information Seeking from the User’s Perspective, 1991 ✴ Ann Blandford and Simon Att eld, Interacting with Information, 2010 ✴ Marcia Bates, The Design of Browsing and Berrypicking Techniques for the Online Search Interface, 1989
- ENTERPRISE SEARCH Meetups www.searchmeetups.com ENTERPRISE ENTERPRISE SEARCH SEARCH London Frankfurt
- www.meetup.com/es-london/
- Thank You! @TylerTate @TwigKit www.twigkit.com
- Designing the search experience by Tyler Tate, TwigKit
Advertisement