Servant Leadership

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Slides from talk presented at 33rd Degree conference, October 13th 2013

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Servant Leadership

  1. 1. Servant Leadership Tomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com @twykowski AgileEE 27-28 March 2015, Kiev, Ukraine
  2. 2. @twykowski Introduction
  3. 3. @twykowski
  4. 4. @twykowski
  5. 5. @twykowski if…then formulas Work pretty well for computers but certainly not for the people
  6. 6. @twykowski “learning is a journey” - me-
  7. 7. @twykowski
  8. 8. @twykowski Let’s start with a few questions…
  9. 9. @twykowski Have you received education on Software Engineering?
  10. 10. @twykowski Are you a manager?
  11. 11. @twykowski Have you received any formal management education?
  12. 12. @twykowski What does manager do?
  13. 13. @twykowski How does your managerial structure looks like?
  14. 14. @twykowski
  15. 15. @twykowski
  16. 16. @twykowski A short history of management
  17. 17. @twykowski “Those who cannot learn from history are doomed to repeat it.” - George Santayana -
  18. 18. @twykowski
  19. 19. @twykowski 1841
  20. 20. @twykowski
  21. 21. @twykowski Report on Avoiding Collisions and Governing Employees
  22. 22. @twykowski - Define responsibilities - Introduce functional managers - Define regular reporting and lines of reporting - Detailed instruction on timetables. - No changes could be made without written permission.
  23. 23. @twykowski
  24. 24. @twykowski
  25. 25. @twykowski “A proper division of responsibilities.”
  26. 26. @twykowski “Sufficient power conferred to enable the same to be fully carried out, that such responsibilities may be real in their character”
  27. 27. @twykowski “The means of knowing whether such responsibilities are faithfully executed.”
  28. 28. @twykowski “Great promptness in the report of all derelictions of duty, that evils may be at once corrected.”
  29. 29. @twykowski “Such information, to be obtained through a system of daily reports and checks, that will not embarrass principal officers nor lessen their influence with their subordinates.”
  30. 30. @twykowski “The adoption of a system, as a whole, which will not only enable the General Superintendent to detect errors immediately, but will also point out the delinquent.” - Daniel McCallum -
  31. 31. @twykowski
  32. 32. @twykowski “It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured…
  33. 33. @twykowski …And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone.” - Frederick Winslow Taylor -
  34. 34. @twykowski
  35. 35. @twykowski “When all you want is a good set of hands, unfortunately a person is attached.” - Henry Ford -
  36. 36. @twykowski Nowadays
  37. 37. @twykowski “The only thing we learn from history, is that we learn nothing from history.” - Georg W. F. Hegel -
  38. 38. @twykowski
  39. 39. @twykowski
  40. 40. @twykowski “The great leader is seen as servant first” - Robert K. Greenleaf -
  41. 41. @twykowski Leadership is helping others achieve our common goals - me -
  42. 42. @twykowski Leadership Principles: I. Start from yourself II. Work with others III. Improve the system
  43. 43. @twykowski I. Start from yourself
  44. 44. @twykowski Verba docent exempla trahunt
  45. 45. @twykowski Understand yourself
  46. 46. @twykowski Develop yourself
  47. 47. @twykowski II. Work with others
  48. 48. @twykowski Lead People, Manage Things
  49. 49. @twykowski Understand others
  50. 50. @twykowski I’m OK – You’re OK
  51. 51. @twykowski Let the people do their best
  52. 52. @twykowski Network
  53. 53. @twykowski III. Improve the system, not people
  54. 54. @twykowski “People don’t resist change, they resist being changed” - Irving Borwick -
  55. 55. @twykowski Create vision
  56. 56. @twykowski “Perfection is a goal, not a state” - me-
  57. 57. @twykowski “Don't embrace the status quo” - Howard Mark Schultz -
  58. 58. @twykowski Experiment
  59. 59. @twykowski Observe Gemba
  60. 60. @twykowski “Data is of course important in manufacturing, but I place the greatest emphasis on facts.” - Taiichi Ohno -
  61. 61. @twykowski Final Observation
  62. 62. @twykowski “It’s the job of the leader to see to it, that leadership occurs” - Peter R. Scholtes -
  63. 63. @twykowski Thank You! Tomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com http://procognita.com http://www.linkedin.com/in/wykowski

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