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Leading  Individuals       33rd Degree Conference     19-21 March 2012, KrakowTomasz de Jastrzebiec Wykowski   Tomasz.Wyko...
4 things you’re expected   to do with people     Manage them     Motivate them     Change them     Appraise them
4 things you cannot do      with people    Manage them    Motivate them    Change them    Appraise them
As a leader I’d like to  understand what   impact’s peoplebehavior so that I can work and live with  others little easier
Scope:  1. Variation 2. Ingredients3. Working with
Leadership:  - People- Individual - Personal
1.Individuals and Variation     (people differs)
Theory:Positive feedback –> good resultsNegative feedback –> no results                        Practice:               Pos...
Variation
Variation is built into      a process(common causes of variation) External events can  cause additional      variation (s...
“Insanity is doing the  same thing over and      over again but       expecting differentexactly the same results”        ...
“We hold these truths to be self-evident, that all men are created equal,     that they are endowed by their Creator with ...
Not every method works for everyone.Find those that work for you.  Not every method  works every day.   Be prepared to ado...
Positive feedbackNegative feedback
Focus on improving  the system, notblaming individuals
2. Human Ingredients
Skills & Knowledge                                    Talents                                   Filters   Networks        ...
3.How to work with    others?
4 things you cannot do      with people    Manage them    Motivate them    Change them    Appraise them
I.You cannot manage     them, …
Theory XPeople work to live (so they need to be              controlled)             Theory YPeople live to work (so they ...
Leadership – helping   others achieve   common goals
… but you can lead      them!
II.You cannot motivate      them, …
“Between stimulus and response is ourgreatest power - the freedom to choose”             - Stephen R. Covey“The Seven Habi...
$
my motivators are not  yours motivators
… but you can ensure they’re not demotivatedand have everything they    need to motivate        themselves.
II.You cannot change     them, …
“People don’t resistchange, they resist  being changed”     - Irving Borwick -
Verba docentexempla trahunt
… but you can: - show desired behaviors           yourself,- change environment, and- clearly state expectations
IV.You cannot appraise      them, …
Rating
72John   64Mary
Developing
Theory Ą:People need to be developed       Theory Ę:  People want to develop        themselves
Getting feedback
… but you can listen topeople and help them   develop themself
4.Leading Individuals
I.Start from yourself
II.Understand others
III.I’m OK – You’re OK
IV.Work with individuals
V.Improve the system,    not people
“It’s the job of the  leader to see to it,that leadership occurs”- Peter R. Scholtes “The Leader’s Handbook” -
Thank You!  Tomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com       http://procognita.comhttp://www.linkedin.c...
Leading Individuals
Leading Individuals
Leading Individuals
Leading Individuals
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Leading Individuals

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Slides from talk presented at 33rd Degree conference

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Leading Individuals

  1. 1. Leading Individuals 33rd Degree Conference 19-21 March 2012, KrakowTomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com
  2. 2. 4 things you’re expected to do with people Manage them Motivate them Change them Appraise them
  3. 3. 4 things you cannot do with people Manage them Motivate them Change them Appraise them
  4. 4. As a leader I’d like to understand what impact’s peoplebehavior so that I can work and live with others little easier
  5. 5. Scope: 1. Variation 2. Ingredients3. Working with
  6. 6. Leadership: - People- Individual - Personal
  7. 7. 1.Individuals and Variation (people differs)
  8. 8. Theory:Positive feedback –> good resultsNegative feedback –> no results Practice: Positive feedback –> bad results Negative feedback –> good results
  9. 9. Variation
  10. 10. Variation is built into a process(common causes of variation) External events can cause additional variation (special causes of variation)
  11. 11. “Insanity is doing the same thing over and over again but expecting differentexactly the same results” - Anonymous -
  12. 12. “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights,that among these are Life, Liberty and the pursuit of Happiness.” - US Declaration of Independence -
  13. 13. Not every method works for everyone.Find those that work for you. Not every method works every day. Be prepared to adopt.
  14. 14. Positive feedbackNegative feedback
  15. 15. Focus on improving the system, notblaming individuals
  16. 16. 2. Human Ingredients
  17. 17. Skills & Knowledge Talents Filters Networks Values Goals, Motivators and Passions Emotions Roles, Games and Scripts
  18. 18. 3.How to work with others?
  19. 19. 4 things you cannot do with people Manage them Motivate them Change them Appraise them
  20. 20. I.You cannot manage them, …
  21. 21. Theory XPeople work to live (so they need to be controlled) Theory YPeople live to work (so they need to be empowered)
  22. 22. Leadership – helping others achieve common goals
  23. 23. … but you can lead them!
  24. 24. II.You cannot motivate them, …
  25. 25. “Between stimulus and response is ourgreatest power - the freedom to choose” - Stephen R. Covey“The Seven Habits of Highly Effective People” -
  26. 26. $
  27. 27. my motivators are not yours motivators
  28. 28. … but you can ensure they’re not demotivatedand have everything they need to motivate themselves.
  29. 29. II.You cannot change them, …
  30. 30. “People don’t resistchange, they resist being changed” - Irving Borwick -
  31. 31. Verba docentexempla trahunt
  32. 32. … but you can: - show desired behaviors yourself,- change environment, and- clearly state expectations
  33. 33. IV.You cannot appraise them, …
  34. 34. Rating
  35. 35. 72John 64Mary
  36. 36. Developing
  37. 37. Theory Ą:People need to be developed Theory Ę: People want to develop themselves
  38. 38. Getting feedback
  39. 39. … but you can listen topeople and help them develop themself
  40. 40. 4.Leading Individuals
  41. 41. I.Start from yourself
  42. 42. II.Understand others
  43. 43. III.I’m OK – You’re OK
  44. 44. IV.Work with individuals
  45. 45. V.Improve the system, not people
  46. 46. “It’s the job of the leader to see to it,that leadership occurs”- Peter R. Scholtes “The Leader’s Handbook” -
  47. 47. Thank You! Tomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com http://procognita.comhttp://www.linkedin.com/in/wykowski

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