Leading Individuals

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Leading Individuals

  1. 1. Leading Individuals 33rd Degree Conference 19-21 March 2012, KrakowTomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com
  2. 2. 4 things you’re expected to do with people Manage them Motivate them Change them Appraise them
  3. 3. 4 things you cannot do with people Manage them Motivate them Change them Appraise them
  4. 4. As a leader I’d like to understand what impact’s peoplebehavior so that I can work and live with others little easier
  5. 5. Scope: 1. Variation 2. Ingredients3. Working with
  6. 6. Leadership: - People- Individual - Personal
  7. 7. 1.Individuals and Variation (people differs)
  8. 8. Theory:Positive feedback –> good resultsNegative feedback –> no results Practice: Positive feedback –> bad results Negative feedback –> good results
  9. 9. Variation
  10. 10. Variation is built into a process(common causes of variation) External events can cause additional variation (special causes of variation)
  11. 11. “Insanity is doing the same thing over and over again but expecting differentexactly the same results” - Anonymous -
  12. 12. “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights,that among these are Life, Liberty and the pursuit of Happiness.” - US Declaration of Independence -
  13. 13. Not every method works for everyone.Find those that work for you. Not every method works every day. Be prepared to adopt.
  14. 14. Positive feedbackNegative feedback
  15. 15. Focus on improving the system, notblaming individuals
  16. 16. 2. Human Ingredients
  17. 17. Skills & Knowledge Talents Filters Networks Values Goals, Motivators and Passions Emotions Roles, Games and Scripts
  18. 18. 3.How to work with others?
  19. 19. 4 things you cannot do with people Manage them Motivate them Change them Appraise them
  20. 20. I.You cannot manage them, …
  21. 21. Theory XPeople work to live (so they need to be controlled) Theory YPeople live to work (so they need to be empowered)
  22. 22. Leadership – helping others achieve common goals
  23. 23. … but you can lead them!
  24. 24. II.You cannot motivate them, …
  25. 25. “Between stimulus and response is ourgreatest power - the freedom to choose” - Stephen R. Covey“The Seven Habits of Highly Effective People” -
  26. 26. $
  27. 27. my motivators are not yours motivators
  28. 28. … but you can ensure they’re not demotivatedand have everything they need to motivate themselves.
  29. 29. II.You cannot change them, …
  30. 30. “People don’t resistchange, they resist being changed” - Irving Borwick -
  31. 31. Verba docentexempla trahunt
  32. 32. … but you can: - show desired behaviors yourself,- change environment, and- clearly state expectations
  33. 33. IV.You cannot appraise them, …
  34. 34. Rating
  35. 35. 72John 64Mary
  36. 36. Developing
  37. 37. Theory Ą:People need to be developed Theory Ę: People want to develop themselves
  38. 38. Getting feedback
  39. 39. … but you can listen topeople and help them develop themself
  40. 40. 4.Leading Individuals
  41. 41. I.Start from yourself
  42. 42. II.Understand others
  43. 43. III.I’m OK – You’re OK
  44. 44. IV.Work with individuals
  45. 45. V.Improve the system, not people
  46. 46. “It’s the job of the leader to see to it,that leadership occurs”- Peter R. Scholtes “The Leader’s Handbook” -
  47. 47. Thank You! Tomasz de Jastrzebiec Wykowski Tomasz.Wykowski@procognita.com http://procognita.comhttp://www.linkedin.com/in/wykowski

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