The Future Ready Firm                   CEO Kevin Robert         Twitteren over de NAD? #nad
Wolters Kluwer Tax & Accounting: Global Presence• World’s largest provider of tax, accounting and audit solutions• Content...
The Future Ready Firm                    • Has strong foundational                      competencies and follows          ...
Maslow’s Hierarchy of Human Needs                                  SELF-ACTUALIZATION                       Morality, Crea...
Hierarchy of Accounting Firm Needs                                       MANAGING                                KNOWLEDGE...
Accounting Firm Needs:Core Technical Knowledge and Expertise                                       MANAGING               ...
Technical Knowledge and Expertise• The most fundamental: Technical knowledge, professional  competence, expertise, informa...
Accounting Firm Needs:Building a Digital Infrastructure                                          MANAGING                 ...
Digital Infrastructure• The framework: Environment in which you work• Created based on external forces and internal needs ...
Accounting Firm Needs:Standardize Processes and Workstreams                                       MANAGING                ...
Standardize Processes and Workstreams• Takes benefits of digitized office to next level• Dynamic Connectivity: Focus on fu...
Accounting Firm Needs:Connecting and Collaborating                                       MANAGING                         ...
Connecting and Collaborating• Clients…   – Expect you to be great at connecting with them and connecting     information, ...
The Critical Importance of Connectingand Collaborating
Connecting and Collaborating•    “Technology has exhausted the limits• of the PC as a platform…•          …the future will...
5 billionSmartphone sales growSmartphone sales grow      mobile subscriptions by 56% to 470 million 77%   Tablet sales wil...
WorkshiftingWhere you want, when you want
38%      of mobile      workers work      before their      commute
25%   work during      their commute
37%   work at      night
69%   work on vacation
75%   work more hours      per week
79%work moreproductively
64%   live more      balanced lives
New Technologies Enable Mobility andConnectivity                           Mobile devices                           Port...
How professionals and      “Technology has exhausted the limits   of the PC as a platform…                            th...
Twinfield Solutions Enabling Collaborationand Connectivity
The Future Ready Firm:Key Survey Findings
Future Ready Firms:Mobile Technology Applications E-mail and contacts                       93%                           ...
Future Ready Firms:Mobile Deployment Within 3 Years     Mobile device   54%deployment overall                           68...
CCH MobileAnswers When and Where You Need Them
IntelliConnect                     TMFrom product platform to enabling the future
New MobileApplications:Tax NewsHighlights App
New MobileApplications:Quick Find POCAllows users to quicklysearch specificdatabases and highlyvalued research contentOffe...
Future Ready Firms:Electronic Portal Usage Within 3 Years   Electronic portals            74%                usage        ...
Balance       Sheets          1040                        Etc.                       Income                       Balance ...
95.4 million hits
Accounting Firm Needs:Managing Knowledge Flows                                        MANAGING                            ...
Managing Knowledge Flows  Knowledge workers spend 15-35% of their  time looking for information…        …40% of the time t...
Future Ready Firms: Knowledge Management Importance and Use     A knowledge management         system is important in     ...
Is Your Firm Future Ready?
Is Your Firm Future Ready?                                                                   MANAGING                     ...
The Future is Connected
Thank You            Kevin Robert            Wolters Kluwer Tax & Accounting CEO            kevin.robert@wolterskluwer.com...
Keynote Kevin Robert, the future of accountancy
Keynote Kevin Robert, the future of accountancy
Keynote Kevin Robert, the future of accountancy
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Keynote Kevin Robert, the future of accountancy

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Keynote Kevin Robert, the future of accountancy, on the Twinfield National Accountancydag 2012 in Utrecht

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Keynote Kevin Robert, the future of accountancy

  1. 1. The Future Ready Firm CEO Kevin Robert Twitteren over de NAD? #nad
  2. 2. Wolters Kluwer Tax & Accounting: Global Presence• World’s largest provider of tax, accounting and audit solutions• Content from more jurisdictions than any other provider• Leveraging global platforms, delivering customized solutions• Collaborative, cloud solutions a top priority worldwide Europe North America Asia Pac 2
  3. 3. The Future Ready Firm • Has strong foundational competencies and follows best practices • Continuously evolves and improves
  4. 4. Maslow’s Hierarchy of Human Needs SELF-ACTUALIZATION Morality, Creativity, Problem Solving ESTEEM NEEDS Self-esteem, Confidence, Recognition SOCIAL NEEDS s ed ne Family, Friendship, Bonding SAFETY NEEDS Resources, Security, Protection PHYSICAL NEEDS Food, Water, Air
  5. 5. Hierarchy of Accounting Firm Needs MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS ne BUILDING A DIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGE AND EXPERTISE
  6. 6. Accounting Firm Needs:Core Technical Knowledge and Expertise MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS ne BUILDING A DIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGE AND EXPERTISE
  7. 7. Technical Knowledge and Expertise• The most fundamental: Technical knowledge, professional competence, expertise, information• You come into the profession with it, and build on throughout your career• Supported by: – Professional development: Continuous learning, client knowledge, networking – Vendor-provided research information and software
  8. 8. Accounting Firm Needs:Building a Digital Infrastructure MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS ne CORE TECHNICAL KNOWLEDGE AND EXPERTISE
  9. 9. Digital Infrastructure• The framework: Environment in which you work• Created based on external forces and internal needs – Changing expectations of employees and clients who live in a digital world – Need to do more with less – Need to work in more secure and more open environment – Need to realize new opportunities and new efficiencies
  10. 10. Accounting Firm Needs:Standardize Processes and Workstreams MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS ne BUILDING A DIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGE AND EXPERTISE
  11. 11. Standardize Processes and Workstreams• Takes benefits of digitized office to next level• Dynamic Connectivity: Focus on functions, not just tasks – What happens before and after key activities? What are gaps between tasks?• Business standardization key to many industries• Key driver of success for you – Efficiency – Value billing
  12. 12. Accounting Firm Needs:Connecting and Collaborating MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS ne BUILDING A DIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGE AND EXPERTISE
  13. 13. Connecting and Collaborating• Clients… – Expect you to be great at connecting with them and connecting information, knowledge and people within your firm – Want service anytime, anywhere• Employees… – Best and brightest want to work someplace interesting – Want to work collaboratively – Want work-life balance – Are mobile
  14. 14. The Critical Importance of Connectingand Collaborating
  15. 15. Connecting and Collaborating• “Technology has exhausted the limits• of the PC as a platform…• …the future will center on mobile devices”• - Eric Schmidt, Google Chairman
  16. 16. 5 billionSmartphone sales growSmartphone sales grow mobile subscriptions by 56% to 470 million 77% Tablet sales will grow by 400% to 70 million of world population
  17. 17. WorkshiftingWhere you want, when you want
  18. 18. 38% of mobile workers work before their commute
  19. 19. 25% work during their commute
  20. 20. 37% work at night
  21. 21. 69% work on vacation
  22. 22. 75% work more hours per week
  23. 23. 79%work moreproductively
  24. 24. 64% live more balanced lives
  25. 25. New Technologies Enable Mobility andConnectivity Mobile devices Portals Knowledge Management Systems
  26. 26. How professionals and “Technology has exhausted the limits of the PC as a platform… their clients work Where they work …the future will center on mobile devices” The way they work - Eric Schmidt, Google Chairman How they live
  27. 27. Twinfield Solutions Enabling Collaborationand Connectivity
  28. 28. The Future Ready Firm:Key Survey Findings
  29. 29. Future Ready Firms:Mobile Technology Applications E-mail and contacts 93% 81%Scheduling/Calendar 83% 84% Access practice 30% management info 55% Access tax research 39% Tax Audit
  30. 30. Future Ready Firms:Mobile Deployment Within 3 Years Mobile device 54%deployment overall 68%Mobile deployment 82% among large firms 91% Tax Audit
  31. 31. CCH MobileAnswers When and Where You Need Them
  32. 32. IntelliConnect TMFrom product platform to enabling the future
  33. 33. New MobileApplications:Tax NewsHighlights App
  34. 34. New MobileApplications:Quick Find POCAllows users to quicklysearch specificdatabases and highlyvalued research contentOffering customizablemobile portlets forinstant access toIntelliConnect
  35. 35. Future Ready Firms:Electronic Portal Usage Within 3 Years Electronic portals 74% usage 82% Tax Audit
  36. 36. Balance Sheets 1040 Etc. Income Balance Stmts. Sheets1040 Income Stmts. ProSystem fx Portal Etc. 95.4 million hits Firms Clients
  37. 37. 95.4 million hits
  38. 38. Accounting Firm Needs:Managing Knowledge Flows MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS ne BUILDING A DIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGE AND EXPERTISE
  39. 39. Managing Knowledge Flows Knowledge workers spend 15-35% of their time looking for information… …40% of the time they don’t find it.
  40. 40. Future Ready Firms: Knowledge Management Importance and Use A knowledge management system is important in 53% supporting my tax/audit process 68%Have a knowledge managementprocess that includes managing firm’s information assets to 36% improve decision-making & 54% employee productivity Tax Audit
  41. 41. Is Your Firm Future Ready?
  42. 42. Is Your Firm Future Ready? MANAGING KNOWLEDGE FLOWS CONNECTING AND COLLABORATING STANDARDIZING PROCESSES s ed AND WORKSTREAMS neContinuous impro BUILDING A DIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGE AND EXPERTISE Core competencies and best practices
  43. 43. The Future is Connected
  44. 44. Thank You Kevin Robert Wolters Kluwer Tax & Accounting CEO kevin.robert@wolterskluwer.com +1.847.267.7070

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