The Art & Science of Conflict Resolution 4 18-13

336 views

Published on

A lively session to share perspectives and strategies for community managers, The PowerPoint was almost strictly visual. There was no Presentation Bullet Hell during our session...The "magic beans" proved to be strike some chords with our participants!

Published in: Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
336
On SlideShare
0
From Embeds
0
Number of Embeds
6
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

The Art & Science of Conflict Resolution 4 18-13

  1. 1. Ursula K. Burgess, Esq.Rees Broome , P.C.&Thomas L. Willis, PCAM®Zalco Realty, Inc,Association Bridge, LLC
  2. 2. Who are we and what are wedoing?
  3. 3. WHAT’STHEDEAL?
  4. 4. RESOLUTIONWI N N I N G !!
  5. 5. Big pictureDynamics of Issues WithBoard MembersFacilitate or pontificate?Be part of the solutionAgree to disagreeWHOSE CONFLICT IS ITANYWAY???
  6. 6. Dynamics of Issues with ServiceProviders
  7. 7. Dynamics of Issues With Your OwnManagement Company
  8. 8. GETTING YO’ MIND RIGHT
  9. 9. RESOLUTIONWI N N I N G !!
  10. 10. USING THE “MAGIC BEANS”
  11. 11. Wonderful Words
  12. 12. Socratic Method
  13. 13. The Art of Listening
  14. 14. To conflict is human…to resolve is divineThomas L. WILLIS04/18/13
  15. 15. Ursula K. Burgessuburgess@reesbroome.comTwitter: @ursulaburgessLinkedin: http://bit.ly/UKBLawwww.reesbroome.comThomas L. Willis, PCAM®twillis@zalco.comassociationbridge@gmail.comFacebook: http://on.fb.me/ABLLCTwitter: @ideaguypcamLinkedin: http://linkd.in/tlwpcamTomasuarus Rex Blog: http://thomaslwillis.blogspot.com/

×