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Total Quality Mentoring - A Mentor-Rich Program Design

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Based on the volunteer-based tutor/mentor program we led in Chicago from 1975 to the 1990s we begin to show how programs and the youth they serve benefited from volunteer involvement from many different work backgrounds. This is how we visualize that idea.

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Total Quality Mentoring - A Mentor-Rich Program Design

  1. 1. Total Quality Mentoring (TQM) How do you visualize the type of tutor/mentor program needed to help kids in high poverty neighborhoods move through school and into jobs and careers…with the help of volunteers who come into their lives via organized tutoring, mentoring and learning programs? What does Total Quality Mentoring mean? @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net
  2. 2. Total Quality Mentoring In the 1990s we begin to use this term to represent something more than community based mentoring. @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 2
  3. 3. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 3
  4. 4. Total Quality Mentoring (TQM).. Borrows from the business term, Total Quality Management. Read about it at http://asq.org/learn-about-quality/total-quality- management/overview/overview.html @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 4
  5. 5. Map of Chicago In a TQM Program… Everyone is engaged in “learning” in order to constantly improve the impact a program has on its participants…youth, volunteers, staff, community. @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 5
  6. 6. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 6
  7. 7. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 7
  8. 8. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 8
  9. 9. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 9
  10. 10. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 10
  11. 11. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 11
  12. 12. Map of Chicago @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 12
  13. 13. The TQM chart can be drawn in many ways. Using network analysis programs ought to be able to show the diversity of volunteers, who come from different industries, colleges, faith groups, etc. @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 13
  14. 14. Each spoke in the TQM chart represents a “service learning” loop As volunteers connect with youth in an organized tutor/mentor program, they learn about poverty, and the needs of the organization. They take that knowledge back to their workplace, faith group, family, etc. and recruit others to help. View this animated “service learning” loop presentation http://www.tutormentorexchange.net/images/flash/rebuild_real.swf @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 14
  15. 15. Use these ideas and visualizations to help build TQM programs in your own community, or to show the type of learning and mentoring you offer to youth in your program. Find more ideas like this at http://www.tutormentorexchange.net @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net 15
  16. 16. Get informed. Get involved. Visit the following web sites to learn more about tutoring, mentoring and the Tutor/Mentor Connection. www.tutormentorexchange.net www.tutormentorconnection.org www.tutormentorconference.org http://tutormentor.blogspot.com or email: tutormentor2@earthlink.net Tutor/Mentor Connection Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303 Chicago, Il. 60654 Skype: dbassill Twitter: @tutormentorteam @2015 Tutor/Mentor Connection, Tutor/Mentor Institute, LLC Merchandise Mart PO Box 3303, Chicago, Il. 60654 http://www.tutormentorexchange.net

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