Sandip Foundation’s                     Sandip Institute of Technology & Research Centre, Nashik                          ...
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MIS Question Bank 5 [2010-2011]

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The Question Bank of Management Information System subject of TEIT
(University of Pune)
Subject Teacher: Tushar B Kute
http://www.tusharkute.com

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MIS Question Bank 5 [2010-2011]

  1. 1. Sandip Foundation’s Sandip Institute of Technology & Research Centre, Nashik Department of Information TechnologyClass: T.E.I.T. Academic Year: 2010-2011Subject: Management Information System Assignment Chapter 05 Enterprise Management System 1. What is an enterprise? Explain different components of enterprise management system? 8 2. Inbound call center specialized in offering effective and accurate answering services that considerably save the time and money of callers. Justify with suitable example. 8 3. What is ERP? Explain basic features of ERP. 8 4. What do you mean by outsourcing? What are the challenges faced by BPO industry today? 8 5. What are the benefits of outsourcing credit card processing offers to companies or individuals? 8 6. Why does ERP fails occasionally? Explain with suitable examples. 8 7. What is BPO? Explain contribution of BPO in Indian economy. 8 8. What is call center? What are the different activities performed in call center? 8 9. Explain tangible and intangible benefits of using ERP system for an organization. Give suitable example. 8 10. Explain the components of enterprise collaboration system. 8 11. Explain business process reengineering? Also explain value stream model of the organization. 8 Mr. Tushar B. Kute (Subject Teacher)

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